Category: News

  • How AI impacts digital transformation

    How AI impacts digital transformation

    AI adoption is changing digital transformation as enterprises deploy the technology to improve customer experience, boost developer productivity and look for a competitive edge. Unlock the potential of digital transformation with insights into the profound impacts of AI on modern business strategies. Get ready for the transformation of the transformation as the impacts of AI.

  • From Fixed To Fluid: The Contact Center Of The Future

    From Fixed To Fluid: The Contact Center Of The Future

    Are contact center leaders deriving the maximum ROI from the present traditional model of their contact center? This question was central to the webinar with Chad McDaniel, President, Execs In The Know. Though contact centers have come a long way, the problem is inherent inflexibility to scale beyond a limit, high fixed operational costs, and heavy dependence on

  • The Ultimate Checklist When Choosing a Technology Partner

    The Ultimate Checklist When Choosing a Technology Partner

    With the unexpected current challenging situation coming up, one might have hesitated about whether it was the right time to make some bold moves in your business. Organizations these days have been striving to accelerate service delivery and drive their digital transformation. There’s always a suitable time for ideas that can reshuffle and make your

  • How Movate mastered talent retention in a turbulent job market

    How Movate mastered talent retention in a turbulent job market

    Discover the innovative strategies that fuel Movate’s thriving workforce amidst market turbulence. A peek into their gig economy impact, Hi-Tech innovation, and commitment to talent development & diversity. Highlights In today’s rapidly evolving business landscape, the management of human resources and employee well-being has taken center stage as a critical factor for the success and

  • Navigating the Zero Trust Landscape: Strategies, Challenges, and Solutions

    Navigating the Zero Trust Landscape: Strategies, Challenges, and Solutions

    CXOToday has engaged in an exclusive interview with Mushtaq Ahmad, CIO at Movate What’s the level of interest among customers in adopting Zero Trust? The concept of Zero Trust has been there for nearly a decade. However, the interest has increased in the last 2 years. The pandemic rampant the proliferation of remote work, WFA, and

  • Chief Future Officer: How Movate’s CFO is leading with a vision beyond finance

    Chief Future Officer: How Movate’s CFO is leading with a vision beyond finance

    Media: ET Insights Ramaseshan K., Chief Financial Officer, Movate on how CFOs are becoming the future-makers of the corporate world. Once upon a time Chief Financial Officers (CFOs) could simply finalize their quarters and analyze figures behind closed doors, without contemplating how to effectively convey this information to the board, wider management group, and employees.

  • The prompt towards a new era of CX

    The prompt towards a new era of CX

    Media: Express Computer Date: Aug 14, 2023 By Sid Victor, Head of Support Services at Movate AI’s new inflection point, generative technology, has captured the world by storm and could be the next giant leap to unleash the innovation and productivity we need. The market will reach over $109B by 2030, with a projected CAGR

  • Microsoft partner ecosystem takes on AI boom, program shifts

    Microsoft partner ecosystem takes on AI boom, program shifts

    Media: Tech Target Microsoft Inspire 2023 saw the company relaunch its partner program to address the expected boom in AI. Partners discuss technology developments and partner program changes. Microsoft this week recast its partner program for next-generation AI technology, which the company said could expand its partners’ total addressable market from $4 trillion to as much

  • The Prompt Toward A New Era Of CX

    The Prompt Toward A New Era Of CX

    Media: EITK Building better customer relationships and crafting more engaging and personalized experiences by tapping the prowess of this disruptive technology. By: Sid Victor, Head of Support Services at Movate AI’s new inflection point, generative technology, has captured the world by storm and could be the next giant leap to unleash the innovation and productivity we need.

  • Modernize Legacy CRM Systems using Salesforce to Accelerate Value Realization

    Modernize Legacy CRM Systems using Salesforce to Accelerate Value Realization

    Media: CXOToday In the past few years, we have witnessed businesses changing at a warp speed with customer expectations at an all-time high, plus a challenging economy. The advent of cloud computing has radically transformed the landscape of enterprise business systems and the way business engage with customers. In this environment, businesses should effectively use