Hassle-free implementations and integrations with unparalleled managed services
The services you provide to your customers have the power to make or break their loyalty. Having a skilled professional team handle these services for you will not only allow you to focus on fulfilling your core objectives but also be more cost-effective and efficient. Movate’s expert skills, years of experience, and knowledge ensure that we provide only the best to your customers.
At Movate, we believe that your best efforts should go into developing your core strengths and creating new value for your customers. You can do just that by leaving your professional services in our hands.
Whether you require remote support services or a company to implement your new products and services, Movate can do all that and more.
Our range of services includes product implementation and integration, managed services, remote services, and software upgrades. Our goal is to enable quick and smooth implementations to create the maximum possible value from your products and services.
So, why wait? Partner with us today!
Our wide range of services
Product implementation and integration
- Set-up and implementation of new products and services
- Design and configure a solution that maximizes effectiveness and efficiency
- Cost-effective and time-saving solutions
- Skilled resources for implementation and integration of COTS technology and SaaS products
- Maintain optimal performance
- Cost-effective flexible service model
- Skilled support available at all times
- Hosting and cloud services
- Remote monitoring and management of servers for proactive maintenance
- 24/7/365 omnichannel support
- Managed monitoring and support services
- Automated response to standard issues to improve efficiency
- Insights based on interactions with your customers to predict problems before they happen
- On-premises software upgrade on high-tech devices
- Site review before the upgrade, if necessary
- Support services after upgrade
- Dedicated engineering resources
- Customized customer training plan and delivery
- End-to-end training content creation across formats and skills
- Fully customized plans and tools for effective knowledge management
Empower your technical support with digital accelerators
Smart log analytics
AI/ML based analytics solution that analyses massive device logs and automatically provides the related insights and KB articles to support teams
Automated quality assurance
Automated quality review of 100% of cases without any manual intervention and instant feedback to engineers
Intelligent search for efficient self-help
Automated in-depth search function across multiple repositories for quick and effective self-help
Smart virtual assistants
AI-enabled assistants for faster responses, specific answers, personalized experience, and uninterrupted service
Boost support engineer performance with a 360-degree view of the customer, integrated knowledge management, and AI-powered digital associate cobot
Accelerate. Innovate. Movate.
This reflects who we are at the core, what we stand for, live, and breathe every single day. This powers our brand and inspires every Movator to pursue excellence at work with speed and innovation.
Experience channel-less freedom
We have the omnichannel capabilities to provide seamless no-stitch experiences to your customers and remarkable business outcomes at lower costs.
- Augmented reality
- Social media
- Remote login
- Support app
- Leverage cloud-native DevOps tools for rapid rollouts
- Best-in-class digital talent to ensure zero defect delivery
- Expertise on all major technology platforms with experience of 26 years
- AWS Connect rollout across the globe for leveraging the power of cloud
- Multidomain skills for serving growing demand of convergence of technologies
- Smart automation and analytics to understand and improve processes
- Seamless integration of modern technology to improve user experiences
- Effective critical situation handling with predictive and pre-emptive engagement
- Improved education services for client teams through webinars, email distributions etc.
Read about the latest industry trends, technology breakthroughs, views of thought leaders and our perspectives to improve your business outcomes.
Related key offerings
Transform your customers into growth catalysts
- Accelerate business outcomes
- Nurture stronger relationships
Enterprise customer support
Develop stronger relationships with your customers
- Data-driven technical support
- Seamless channel-less CX orchestration
- High levels of personalization
Multi-tier Technical Support
Deliver seamless support experience at each stage
- Intelligent L1-L4 technical support
- AI-enabled, automated solutions
- Proactive customer engagement
Revenue Acceleration Services
Supercharge your sales with powerful insights
- Drive customer acquisition
- Accelerate sales ROI
- Data-powered product insights