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585 openings found
Trainee
RRF-43751
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- B.E/B.Tech
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking
- Secondary Skill:
- Customer support
- Job Description:
- Good knowledge on GSM, UMTS, LTE & SRAN Technologies installation. Hands on Technical Site Survey (TSSR) and document preparation. Review the Site documentation prepared during site implementation. Understanding for Passive Infra and utility (SMPS, DG and Power Distribution). Knowledge on Site Quality Audit process. Clear understanding of Project Implementation flow. Hardware knowledge of CPRI Cable, compatibility and grounding. Hands on Experience of Nokia BTS products (Air scale/Flexi MR10). Proven ability for Site Installation & Integration under rollout project Understand Occupational Healthy Safety (OHS) Audit process. Support and supervise the Site Implementation team. Working knowledge of Alarm extension and resolution on sites. Understanding of SCF File and IP Plan and interferences. Good knowledge on Transmission equipment (Nokia/CERAGON/RTN) Co-ordination skills with other functions/customer/management for smooth operations.
- More..: Trainee
Senior Engineer
RRF-43722
- Experience Required(Yrs):
- 3 – 5
- Qualification:
- B.E/B.Tech
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking
- Secondary Skill:
- Customer support
- Job Description:
- Total 3 to 5 years’ Experience Work in 24*7 Shifts for PM Monitoring Comparing and checki ng threshold and graphical trend analysis for KPI degradation Experience on developing scripts/macros/codes for automation and Reporting (VBA, SQL, PL/SQL, .NET, BO) of reports and to remove manual intervention. Preferably hands on experience on multivendor Reporting & tools. Designing templates/queries to fetch raw data from oss as required Good knowledge in network performance KPIs of of 2G, 3G & 4G technologies (GSM, UMTS, HSPA) for multivendor as well as Transmission network elements Excellent Knowledge of RF KPIs, MSS KPIs, MAPA, TRAI/ DoT Reports. Generation/Validation of reports to ensure within SLA delivery 100% accuracy Responsible for Day to Day Deliveries of Performance Reports & lead day-to-day network performance issues/discussions with the customer/ concerned team
- More..: Senior Engineer
Trainee
RRF-43697
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Voice Support
- Job Description:
- Job Responsibilities: • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues. • Troubleshoot Product, Codes and Configuration issues • Ensure consistent customer satisfaction • Document all communication with customers in the CRM • Interface with international customers • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
- More..: Trainee
Trainee
RRF-43696
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Voice Support
- Job Description:
- Job Responsibilities: • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues. • Troubleshoot Product, Codes and Configuration issues • Ensure consistent customer satisfaction • Document all communication with customers in the CRM • Interface with international customers • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
- More..: Trainee
Trainee
RRF-43695
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Voice Support
- Job Description:
- Job Responsibilities: • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues. • Troubleshoot Product, Codes and Configuration issues • Ensure consistent customer satisfaction • Document all communication with customers in the CRM • Interface with international customers • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
- More..: Trainee
Trainee
RRF-43694
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Voice Support
- Job Description:
- Job Responsibilities: • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues. • Troubleshoot Product, Codes and Configuration issues • Ensure consistent customer satisfaction • Document all communication with customers in the CRM • Interface with international customers • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
- More..: Trainee
Trainee
RRF-43693
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Voice Support
- Job Description:
- Job Responsibilities: • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues. • Troubleshoot Product, Codes and Configuration issues • Ensure consistent customer satisfaction • Document all communication with customers in the CRM • Interface with international customers • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
- More..: Trainee
Senior Data Engineer
RRF-43682
- Experience Required(Yrs):
- 2 – 5
- Qualification:
- B.E/B.Tech
- Employment Type:
- Employee
- Location:
- Bangalore, Karnataka, India
- Primary Skill:
- 11, ETL, snowflakes, python, Spark, DWH
- Secondary Skill:
- Azure, AWS, Kafka
- Job Description:
- Minimum 2 years of professional experience as a Data Engineer or ETL Developer with demonstrable project experience. Bachelor’s degree in Computer Science, Software Engineering, or a related field. Strong proficiency in SQL, PySpark, and Python data libraries such as Pandas, NumPy, and SciPy. Hands-on experience with Snowflake and good understanding of data warehousing concepts. Familiarity with agile methodologies, including sprint-based development practices
- More..: Senior Data Engineer
Senior Engineer
RRF-43651
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Customer service, Customer success, Subject Matter Expert
- Secondary Skill:
- Customer support
- Job Description:
- o Assist L1 Agents with escalations o Coach and mentor L1 Agents o Assist with translations o KB creation and updates o Update customer’s product warranty
- More..: Senior Engineer
Team Lead
RRF-43637
- Experience Required(Yrs):
- 1 – 3
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer success management, client management, communication skills
- Secondary Skill:
- Communication skills, presentations skills
- Job Description:
- • As part of TLs role for Honorlock, TLs will take regular contacts 10% of their time, to ensure the knowledge and experience of the product and procedures. • Providing exceptional customer support for our players and Client regarding all Client products and services. • Using various means to troubleshoot technical concerns and research possible solutions. • Providing thorough documentation for contacts taken including encountered issues, resolutions, and follow-up required using the company’s web-based support system. • Develop and/or revise customer support documentation for products and processes. • Conduct Client product tests for quality assurance. • The Team Lead is expected to become an expert on all Client product lines and will join the fastest growing group within Client. In joining the Support Operations team, you will learn: • About Client’s products and services by participating in in-house training sessions and having hands-on experience in setting up a complete C
- More..: Team Lead