Revenue Generation
Target, acquire and engage customers across channels with our outcome-driven services
A business’ survival and growth are based on its revenue generation strategies. Using random strategies to draw in the customers can no longer sustain your business. A strategic approach and cutting-edge technology are what you need to retain and acquire customers and generate revenue, which is exactly what we provide.
You may ask, how?
Our revenue generation and customer acquisition services use your core strengths to develop the most cost-effective strategies to bring in new customers and retain the old ones.
Our experts are well-acquainted with helping businesses fast-track their sales process. We use channel-less orchestration approach that are independent of the channels your customers are on and are excellent in identifying the right opportunities and reaching the right people across each channel.
A solution tailored for you, a stellar team of experts, and innovative technology are all that is in between you and your new customers.
We are waiting for you.
Insight-driven customer acquisition
Our customer acquisition strategies and integration tools cover all these points and more.
- Multi-channel customer acquisition strategies
- Developed inbound, outbound, and account-based marketing strategies
- Less than 4% abandonment rate, making sure your customers receive a rewarding experience
- Increased basket size by 1.25x
Service revenue transformation
- Assured cost savings
- 7% higher conversion rate and higher ACVs
- Stellar marketing automation software to create insights on lead lifecycle and smooth out the process between different teams
- Shorter sales cycles to maximize revenue
Inbound and outbound sales
Boost your revenue with cutting-edge marketing automation tools and conversational analytics.
- Customized inbound and outbound sales strategy to suit your business
- Tracking the process of lead generation to lead conversion and using the recurring patterns to establish an effective strategy.
- Using insights from different analyses to create personalized and intelligent offers and enhance customer experience.
Upsell and cross-sell
- A clear and concise understanding of customers’ lifecycle
- An omnichannel view of all customers to design better upsell and cross-sell strategies
- Analyzing customer churn, buying patterns, CSAT and NPS, and customer sentiments to customize our services
- A journey-based and data-driven approach with the help of deep learning mechanisms to enhance sales
Order management
- Easy and hassle-free order processing
- Merged omnichannel sales to reduce errors and increase efficiency
- Automated and streamlined order management system to avoid fulfillment mistakes
- Analyze sales data to establish insights and adapt the strategy accordingly
Buying journey orchestration with digital solutions
Insight-based product recommendations
Sophisticated algorithms give you deep insights into multichannel customer journeys to drive real-time actions
Digital assurance framework
Automated in-depth search function across brands’ digital assets for assured high-quality user experience
Smart virtual assistants
AI-enabled assistants for faster responses, specific answers, personalized experience, and uninterrupted service
AI-powered customer persona
Analyze product usage patterns, buy and churn propensity to create highly accurate customer personas for hyper-personalized offers
Advanced analytics & insights
Leverage customer engagement and product data to drive upsell, cross-sell, and retention strategies
Accelerate. Innovate. Movate.
This reflects who we are at the core, what we stand for, live, and breathe every single day. This powers our brand and inspires every Movator to pursue excellence at work with speed and innovation.
Experience channel-less freedom
We have the omnichannel capabilities to provide seamless no-stitch experiences to your customers and remarkable business outcomes at lower costs.
- Augmented reality
- Chat
- E-Commerce
- Social media
- Remote login
- In-Person
- SMS
- Support App
- Web
- Video
- Voice
Driving impact
5-10%
- Customer digital journey orchestration to drive customer acquisition and retention
- Associate personas created based on skills, personality type, and past performance
- Customer persona created based on demographics, past interactions, scores, subscription plans
1.25X
- Insights-driven proactive actions and product advocacy with best value, discounts and promotional information
- Automated order tracking and returns process with immediate credit for high-value customers
60%+
- Diversion of volume to digitally enabled self-help channels during peak
- Automated order tracking and returns process
- Insights-driven proactive actions and product advocacy with best value
25%
- Personalize the experience for customers based on intent
- Best agent routing in real time for handling customer based on AI profile
- Priority routing for high value customers with white glove support across all channels of support
Resource center
Read about the latest industry trends, technology breakthroughs, views of thought leaders and our perspectives to improve your business outcomes.
Related key offerings
Customer technical support
Empowering customers with intuitive tech support
Benefits
- Intelligent consumer support
- AI-enabled, automated solutions
- Proactive consumer engagement
Customer Service & Satisfaction
Drive flawless customer and associate experiences
Benefits
- Data-driven customer support
- Seamless channel-less CX orchestration
- High levels of personalization
Customer Retention
Drive flawless customer and associate experiences
Benefits
- Data-driven customer support
- Seamless channel-less CX orchestration
- High levels of personalization
CX transformation as a Service
Future-proof your CX ecosystem with end-to-end transformation
Benefits
- Combine CX strategy with technology
- End-to-end, cost-effective solution
- Digital and cultural transformation
Get in touch with us
