Category: News

  • Site Reliability Engineering: A New Standard to Transform Cloud Operations

    Site Reliability Engineering: A New Standard to Transform Cloud Operations

    Much like how electric vehicles have transformed the automotive sector, Site Reliability Engineering (SRE) has similar potential to disrupt DevSecOps. The purpose of SRE is to drive strategic alignment between software development and IT operations teams. The end-state is a transformed approach to IT operations management and DevSecOps. By adhering to best-practice SRE principles, organizations

  • Can introverts succeed in a people-centric career like HR?

    Can introverts succeed in a people-centric career like HR?

    HR leaders are also synonymously referred to as people leaders. Most HR professionals often share that they are people persons and this attribute of theirs drove them into the HR domain. But is it necessary that one has to be a social butterfly to shine as an HR? What if a person isn’t that much

  • Amplifying Customer Success, Growth, And Loyalty Through NPS Framework

    Amplifying Customer Success, Growth, And Loyalty Through NPS Framework

    Keeping customers happy and satisfied is a pursuit that goes back as far as business itself. As business landscapes evolve, the challenges companies face to keep customers engaged and the tactics to keep customers happy and satisfied evolve too. Neglecting to notice signs that your customers aren’t getting what they want can cause formerly loyal

  • How AI impacts digital transformation

    How AI impacts digital transformation

    AI adoption is changing digital transformation as enterprises deploy the technology to improve customer experience, boost developer productivity and look for a competitive edge. Get ready for the transformation of transformation. Digital transformation, a centerpiece of business makeovers for more than a decade, is itself transforming amid the rise of AI. AI is poised to dramatically

  • From Fixed To Fluid: The Contact Center Of The Future

    From Fixed To Fluid: The Contact Center Of The Future

    Are contact center leaders deriving the maximum ROI from the present traditional model of their contact center? This question was central to the webinar with Chad McDaniel, President, Execs In The Know. Though contact centers have come a long way, the problem is inherent inflexibility to scale beyond a limit, high fixed operational costs, and heavy dependence on

  • The Ultimate Checklist When Choosing a Technology Partner

    The Ultimate Checklist When Choosing a Technology Partner

    With the unexpected current challenging situation coming up, one might have hesitated about whether it was the right time to make some bold moves in your business. Organizations these days have been striving to accelerate service delivery and drive their digital transformation. There’s always a suitable time for ideas that can reshuffle and make your

  • How Movate mastered talent retention in a turbulent job market

    How Movate mastered talent retention in a turbulent job market

    Discover the innovative strategies that fuel Movate’s thriving workforce amidst market turbulence. A peek into their gig economy impact, Hi-Tech innovation, and commitment to talent development & diversity. Highlights In today’s rapidly evolving business landscape, the management of human resources and employee well-being has taken center stage as a critical factor for the success and

  • Navigating the Zero Trust Landscape: Strategies, Challenges, and Solutions

    Navigating the Zero Trust Landscape: Strategies, Challenges, and Solutions

    CXOToday has engaged in an exclusive interview with Mushtaq Ahmad, CIO at Movate What’s the level of interest among customers in adopting Zero Trust? The concept of Zero Trust has been there for nearly a decade. However, the interest has increased in the last 2 years. The pandemic rampant the proliferation of remote work, WFA, and

  • Chief Future Officer: How Movate’s CFO is leading with a vision beyond finance

    Chief Future Officer: How Movate’s CFO is leading with a vision beyond finance

    Media: ET Insights Ramaseshan K., Chief Financial Officer, Movate on how CFOs are becoming the future-makers of the corporate world. Once upon a time Chief Financial Officers (CFOs) could simply finalize their quarters and analyze figures behind closed doors, without contemplating how to effectively convey this information to the board, wider management group, and employees.

  • The prompt towards a new era of CX

    The prompt towards a new era of CX

    Media: Express Computer Date: Aug 14, 2023 By Sid Victor, Head of Support Services at Movate AI’s new inflection point, generative technology, has captured the world by storm and could be the next giant leap to unleash the innovation and productivity we need. The market will reach over $109B by 2030, with a projected CAGR