Join Our Team

Job title:  German Customer Service Representative
Work Location: EGBC, Antipolo City
Experience: 6 months
Education Qualification: At least 2 years of college
No of openings:  6

Roles and Responsibilities:

• Handle customer queries/issues through voice and/or non-voice transactions, demonstrating attentive listening and effective communication skills to ensure customer satisfaction.
• Identify and assess customer needs by actively listening and asking relevant questions, following established processes and guidelines to provide accurate and timely resolutions.
• Maintain necessary documentation of each interaction with customers, ensuring accurate recording of details, actions taken, and resolutions provided.

Required Skills & Desired Skills:

• Should have completed at least 2 years of college, a 2-year vocational course, or a 4-year degree course.
• Willing to work in BGC Taguig City and the ability to work remotely.
• Flexibility to work German business hours and be available during weekends and holidays as per business needs.
• N1 or native
• At least 6 months of professional customer support experience (German language)

Job title: Manager / Assistant Manager – Digital Marketing, Martech, SEO & Campaign – B2B IT Services
Location: Bangalore, India (Hybrid)
Department: Marketing / Growth
Reports To: Head of Marketing / Director, Digital Strategy
Experience : 8+ years’ experience

Job Overview:

• We are looking for a highly skilled and data-driven Digital Marketing Specialist with over 8+ years of experience in B2B SaaS and IT services to lead our digital growth efforts.
• This hybrid role, based in Bangalore, is ideal for a strategic marketer who can manage end-to-end digital campaigns, SEO programs, and the MarTech ecosystem while optimizing outreach for the US market.
• Preference will be given to candidates with prior experience in IT Services/BPO and managing digital advertising campaigns targeting the U.S. audience.

Key Responsibilities:

• B2B Campaign Strategy & Execution
• Plan and execute multi-channel digital campaigns with a strong focus on U.S. geographies and enterprise decision-makers. (e.g., Manufacturing, Retail, Technology).
• Lead Google Ads, LinkedIn, Facebook, and programmatic campaigns to drive awareness and qualified leads.
• Manage high-performing retargeting campaigns and content syndication partnerships with B2B platforms.
• Work closely with sales to ensure campaign alignment with account-based engagement and revenue goals.

• Martech Ownership & Automation
• Oversee the marketing technology stack including Salesforce, HubSpot/Marketo/Pardot, CDPs, and ABM tools.
• Design automated lead nurturing journeys based on behavioral triggers, firmographics, and funnel stage.
• Use insights from website visitor tracking tools (e.g., Leadfeeder, Clearbit, Albacross) to identify anonymous traffic and inform outbound strategies.

• SEO & Organic Growth
• Drive organic growth through on-page, off-page, and technical SEO for global visibility, especially in the U.S.
• Collaborate with content teams to ensure alignment with search trends, keyword intent, and site structure optimization.

• Funnel Management & ABM
• Build account-based programs targeting high-value clients in the U.S. with personalized ads, landing pages, and follow-up workflows.
• Continuously optimize landing page performance through A/B testing, heatmaps, and CRO tactics.

• Analytics, Reporting & ROI
• Establish clear KPIs and generate detailed reports on campaign effectiveness, pipeline influence, and cost-per-lead.
• Use platforms like GA4, Power BI, Tableau, and CRM dashboards to track performance and deliver insights for optimization.

Required Qualifications:

• Bachelor’s degree in Marketing, Business, IT, or related field.
• 8+ years of experience in digital marketing, with strong exposure to B2B SaaS/IT services and/or BPO industries.
• Hands-on expertise in running paid campaigns for the U.S. market across Google Ads, LinkedIn, and other platforms.
• Proficiency with marketing automation (HubSpot, Marketo), CRM (Salesforce), and ABM/retargeting tools (RollWorks, Demandbase, AdRoll).
• Strong grasp of SEO, content strategy, and digital performance metrics.
• Hands-on experience with website visitor tracking and behavioral analytics tools.

Preferred Skills & Attributes:

• Prior experience in IT services or BPO digital marketing roles targeting North America.
• Deep understanding of enterprise tech buying cycles and multi-persona B2B journeys.
• Understanding of WordPress CMS and SEO ops.
• Excellent communication and project management skills.
• Knowledge of industry-specific buyer journeys, especially CIO, CTO, procurement personas.
• Comfortable working cross-functionally with sales, presales, and delivery teams.

What We Offer:

• Competitive compensation with performance-linked incentives.
• Flexible hybrid work model in our Bangalore office.
• Opportunity to work with global stakeholders on U.S.-focused campaigns.
• Access to advanced tools and platforms in a mature digital ecosystem.

Job title: Senior ETL Developer 
Location: Chennai Guindy
Experience: 8-10 years
No of openings: 2

Role and responsibilities

• Having good communication to interact with IT-Stake holders and Business.
• Understand the pain point to delivery.
• Experience to process large set of data transformations both semi and structured data
• Experience to build data lake & configuration on delta tables.
• Good experience with computing & cost optimization.
• Understanding the environment and use case and ready to build holistic Data Integration frame works.
• Good experience in MWAA (airflow orchestration)

Required skills

• 8+ Years of experience in ETL development with 4+ Years on AWS Pyspark scripting)
• Experience deploying and running AWS-based data solutions using services or products such as S3, Lambda, SNS, Cloud Step Functions.
• Person should be strong in Pyspark
• Hands on and working knowledge in Python packages like NumPy, Pandas, Etc
• Experience deploying and running AWS-based data solutions using services or products such as S3, Lambda, SNS, Cloud Step Functions. Sound knowledge in AWS services is must.
• Person should work as Individual contributor
• Good to have familiar with metadata management, data lineage, and principles of data governance.

Job title: Data Architect
Location: Chennai Guindy
Experience: 10-16 years
No of openings: 2

Role Summary:

• Data Architect is responsible for designing, implementing, and optimizing transactional database systems to ensure high performance, scalability, and reliability.
• Role involves collaborating with cross-functional teams to develop database solutions that support business operations and transactional workflows effectively.

Key Responsibilities:

• Design and implement transactional database architectures to support business processes.
• Optimize database performance for high-volume transactional systems.
• Develop and enforce database standards, governance, and best practices.
• Collaborate with developers to integrate database solutions into applications.
• Monitor and troubleshoot database performance issues.
• Ensure data integrity, security, and compliance with regulations.
• Conduct capacity planning and disaster recovery strategies.
• Document database designs and processes for future reference.

Required Skills and Qualifications:

• Strong expertise in transactional database systems (e.g., MySQL, PostgreSQL).
• Proficiency in data modelling and database design principles.
• Experience with performance tuning and query optimization.
• Knowledge of database security and compliance standards.
• Familiarity with cloud-based database solutions (e.g., AWS RDS, Azure SQL).
• Excellent problem-solving and analytical skills.
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience with distributed database systems and replication.
• Certification in database technologies (e.g., Oracle Certified Professional, Microsoft Certified Solutions Expert).
• Knowledge of emerging database technologies and trends.

Job title: Technical Delivery Manager
Location: Chennai Guindy
Experience: 12-18 years
No of openings: 2

Key Responsibilities:

• Display Servant leadership and enable the Agile practices within the team through practice.
• Solid experience in Sprint activities, identifying priorities and dependencies.
• Effectively managing the product backlog using JIRA.
• Arrange and optimize product backlog.
• Help communicate the owner’s wish list to the project team.
• Organize scrum ceremonies.
• Ensure project deliverables are delivered on time with right quality as per IFF standard practice and guideline.
• Risk identification and mitigation.
• Track and control the schedule, resources, and costs.
• Coach Teams in Best Practices to achieve common project goals.
• Ability to drive 2 or more Scrum teams.
• Facilitate Scrum Collaborations and co-ordinate with the project stake holders.
• Implement changes and steps to increase the team’s productivity.
• Collaborate with other scrum master’s to improve the methodologies’ efficiency.
• Remove impediments and foster an environment for high-performing team dynamics.
• Support Safe principles and practices, identifying and eliminating impediments, and facilitating flow.
• Helps the team coordinate with other teams on the Agile Release Train (ART).
• Able to collaborate and work closely with Cloud/Infrastructure team and handle the change requests/deployments.

Required Skills and Qualifications:

• Total Enterprise experience 10+ Years.
• 5+ Years in collaborative project delivery who comes with technical background and handling projects in agile mode of delivery.
• Have the capability to understand web and mobile development languages like AWS Cloud, Angular, JavaScript, .Net, HTML5/CSS, SAP etc. and able to work with them to meet the business requirements.
• Ability to handle team dynamics.
• Sound knowledge in Safe Agile practice.
• Should have good communication skills.
• Should possess fundamental knowledge on cloud platforms.
• Prototyping Mindset in terms of Design thinking/Design Sprint approach with team.
• Preferred “SSM or SASM or SA” in Safe practice
• PMI Certification (Good to have)
• Project Delivery/Reporting
• Lead and coach scrum adoption
• Team Management