Join Our Team

Job title:  Customer Support (French)
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings:  6

Roles and Responsibilities:

• Gaming experience is mandatory.
• Ability to multi-task.
• Ability to stay focused while working on multiple programs.
• De-escalate issues as necessary.
• Understand player needs (read attentively, respond appropriately).
• Problem-solving skills.
• Patience and willingness to help.
• Strong customer service orientation and disposition.
• Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
• Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
• Excellent written and verbal communication skills in French.

Required Skills & Desired Skills

• Excellent Conversational and Customer Service Skills.
• Excellent verbal, written, and interpersonal communication skills.
• For French, the level required is above (B2).
• Customer Service experience is a plus.
• Ability to multi-task.
• Typing skills (Chat/Email: 35 wpm).
• High School Diploma or equivalent.

Job title:  Financial Planning and Analysis Specialist
Work Location: Chennai/Bangalore
Experience: 5+ Years
Education Qualification: CA/CMA
No of openings:  2

Roles and responsibilities:

• Responsible for month close activities including preparation and review of Company level PL, Delivery Unit and location level MIS
• Track revenue and gross margin by Delivery Unit and by location and expenses by cost center
• Work on quarterly estimate and rolling forecast of Company level PL including the Delivery and location level PL and should be able to provide insights
• Assist in Annual Planning and budgeting activity
• Should be able to navigate across multiple reports and work on the variance analysis to track the MoM variance and the budget vs actuals
• Should have strong business partnering skills and ability to communicate and collaborate with various business units and other cross functional teams
• Should prepare Board doc and other presentations on financial performance on a monthly and quarterly basis
• Should be agile, open to challenges and work under high pressure to meet the demanding deadlines
• Should have good excel skills.

Required Skills & Desired Skills:

• Strong Excel skills, financial reporting, and month-end close experience.
• Expertise in budgeting, forecasting, and variance analysis across business units.
• Ability to prepare P&L, MIS reports, and executive presentations.
• Strong business partnering, communication, and cross-functional collaboration.
• Agility under pressure, analytical mindset, and familiarity with ERP/BI tools.

Job title:  Business Finance Manager
Work Location: Chennai/Bangalore
Experience: 3-5 Years
Education Qualification: CA/CMA
No of openings:  2

Responsibilities:

• Identify and drive input metrics that enhance revenue and margin for key accounts.
• Analyse monthly MIS reports, provide insights on factors impacting business performance, and offer necessary inputs for projections.
• Implement margin improvement initiatives in collaboration with delivery, operations, and sales teams.
• Support the CDO organization of the Digital Customer Experience business in invoicing, collections, and business reviews.
• Participate in the annual business planning exercise and coordinate numbers between business, delivery, and finance teams.
• Evaluate new investment proposals and business cases with business teams.
• Collaborate with all stakeholders to automate tasks wherever feasible.
• Handle any other ad hoc analytical requests as they arise.

Required Skills & Desired Skills:

• Strong Excel and financial modeling, budgeting & forecasting, variance analysis, and understanding of financial statements.
• Proficiency in tools like SAP, Oracle, or other ERP systems; ability to interpret and analyse large datasets.
• Strategic thinking, cross-functional collaboration, and effective communication of financial insights to non-finance stakeholders.
• Industry-specific knowledge (e.g., tech, manufacturing, healthcare) and familiarity with regulatory and compliance standards.

Job title: Trilingual Gaming Player Support
Location: Barranquilla, Colombia
Experience: 6 months
Education Qualification: Bachelor’s Degree
No of openings: 17

Roles and Responsibilities:

• Provide a world-class experience to our customers through answering incoming customer questions from chat, and email. Resolve solutions to help customers thrive.
• Conduct procedures to escalate and coordinate the customer response in accordance with values

Required Skills & Desired Skills: 

• Spanish, Portuguese and English Language with B2/B2+
• 6 months of experience in gaming customer support or technical support.

Job title: Senior Manager/ Associate Director – Strategic Marketing
Work Location: Bengaluru
Experience: 7-10 years
No of Openings: 1

Job Responsibilities:

• Develop a deep understanding of Movate’s services and solutions to support in driving their Go-to-Market (GTM) strategy and execution plan
• Market, customer, and competitive analysis — Become the expert on the customer, the industry trends, and the players in the market; funnel these insights into services/ solutions roadmaps
• Help develop the core messaging, positioning, and market differentiators for Movate services/ solutions
• Create impactful external-facing presentations, sales pitches, service/ solution decks that strongly and clearly articulate Movate’s message
• Support Movate’s thought leadership by driving strategy, planning, and execution of a well-rounded content strategy (POVs, case studies, videos, web pages, blogs, newsletter)
• Collaborate and align expectations with other internal teams (SMEs, innovation team, sales, practice) to power up the marketing and thought leadership campaigns

Required Skills

• Strategic thinker with strong solutioning skills
• 3-4 years of experience in creating slideware, messaging, and positioning would be preferred
• Experience in the range of 7-10 years
• MBA will be preferred
• Knowledge of customer service and IT services industry
• Knowledge of key technology and digital transformation trends
• Good market research and analysis skills
• Strong communication – written, verbal, and presentation skills, with an eye for quality and attention to detail
• High EQ to manage multiple senior stakeholders