Join Our Team

Philippines
Posted 6 months ago

Job title:  Quality Analyst
Work Location: East Gate Business Center (EGBC)
Experience: 1-2 Years
Education Qualification: High School Diploma
No of openings:  5

Roles and Responsibilities:

  • Complete quality certification prescribed by Quality Team
  • Audit surveyed calls and provide verbatim feedback using the prescribed monitoring tool
  • Provide aid in facilitating or co-facilitating coaching and feedback session with agents
  • Consolidate quality data and maintain the internal Quality Dashboard
  • Provide data and root cause analysis on audited calls

Required Skills & Desired Skills:

  • At least 1-2 years QA background in a BPO environment, handling an International Financial Account
  • Amenable to work onsite at Antipolo City
  • Willing to work in rotational shifts

Submit the form below to apply

Job Level1-2 Years

Job title:  Quality AnalystWork Location: East Gate Business Center (EGBC)Experience: 1-2 YearsEducation Qualification: High School DiplomaNo of openings:  5 Roles and Responsibilities: Required Sk…View more

Chennai, India
Posted 6 months ago

Job title: Technical Support Engineer
Work Location: Chennai
Experience:  1- 5 years
Education Qualification: Any Graduation Degree
No of openings: 30+ Openings


Roles and Responsibilities:                                                                                        

  • Responsible for handling customer queries/issues through Voice and or Non-Voice (International) transactions to the best of customer satisfaction.
  • Necessary documentation of calls.
  • Adhering to standard operating procedures required by the process and organization. Awareness of relevant service levels and meeting goals set by the project.

Required Skills & Desired Skills                                                                                 

  • 1-5 Years relevant work experience
  • Excellent communication skills.
  • Graduation is mandatory,
  • Flexible to work in US Shifts (Rotational Night Shifts)

Document to carry:

  • Updated CV
  • Academic qualifications documents

Submit the form below to apply

Job title: Technical Support EngineerWork Location: ChennaiExperience:  1- 5 yearsEducation Qualification: Any Graduation DegreeNo of openings: 30+ Openings Roles and Responsibilities:  &nb…View more

Philippines
Posted 6 months ago

Job title: Inbound Sales Representative
Work Location: Upper Mckinley Hill, Taguig
Experience:  Minimum of 6 months call centre experience
Education Qualification:  High School Graduate
Openings: 200 +

Roles and Responsibilities:

  • An Inbound Sales Representative for a US Telecom B2B program handles incoming communications from business clients, identifies their needs, and promotes suitable telecom solutions to achieve sales targets.

Required Skills & Desired Skills:

  • High School Graduate
  • With at least 6 months of BPO experience
  • Must be amenable to work on flexible schedules
  • Must be amenable to work onsite
  • Must be amenable to start immediately
  • Must be amenable to work in Mckinley Hill, Taguig

Apply now and enjoy these HUGE perks:

  • Up to Php 28K Monthly Package (Php 24K Basic Pay + Php 4K+ Non-taxable allowance upon regularization)
  • *Php 50,000 New Hire Incentives
  • *Php 20,000 Joining Bonus
  • Uncapped Commissions
  • Weekly Payout (Every Saturday!)
  • HMO after a month
  • Life and Accident Insurance
  • Flexible Service Incentive Leaves (SIL) program
  • Annual Performance/Merit Increases
  • Fast-Track Internal Career Opportunities

*Terms and conditions apply

Submit the form below to apply

Job Level1 – 2 Years

Job title: Inbound Sales RepresentativeWork Location: Upper Mckinley Hill, TaguigExperience:  Minimum of 6 months call centre experienceEducation Qualification:  High School GraduateOpenings: 200 + …View more

Philippines
Posted 6 months ago

Job title:  Team lead
Work Location: East Gate Business Center (EGBC)
Experience: 2-4 Years
Education Qualification: High School Diploma
No of openings:  9

Roles and Responsibilities:

  • Monitor, and supervise a group of employees to achieve goals that contribute to the growth of the organization
  • Motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility in terms of coaching methodologies
  • Daily to weekly coaching

Required Skills & Desired Skills:

  • At least 4+ years of BPO experience.
  • With Minimum of 1 to 2 years as a Team Lead in one company
  • Has experience with Team lead role for an international financial account  
  • Has exposure with international centers
  • Above average communication skills
  • Must be amenable to work on a shifting schedule
  • Must be amenable to work on site at Antipolo City

Submit the form below to apply

Job Level2 – 8 Years

Job title:  Team leadWork Location: East Gate Business Center (EGBC)Experience: 2-4 YearsEducation Qualification: High School DiplomaNo of openings:  9 Roles and Responsibilities: Required Skills &…View more

Costa Rica
Posted 6 months ago

Job title : Customer Care Specialist
Work Location: 3rd floor, Building #1, Ultra Lag, Lagunilla, Heredia.
Experience: More than 6 months of Call Center experience
Education Qualification: High School Completion

Role and Responsibilities

  • Answers inbound phone calls, Chat and emails from customers, quickly assesses customer needs and proactively provides solutions with a high degree of accuracy. Provides superior customer service while handling inbound calls for product inquiry, order placement, and order follow-up.
  • Documents details of customer interaction into system.
  • Drives customer loyalty by providing excellent service, accurate product and service knowledge to customers and looks for ways to reduce customer effort in ordering, shipping, order inquiry and return/refund experiences.
  • Keeps customers informed on the status of their order, reconciles errors in a cost-effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled.
  • Where needed, acts as liaison between customer and manufacturer, as well as between customer and freight carrier.
  • Meets or exceeds various performance requirements, including but not limited to
  • Customer service skills,
  • Accuracy, schedule adherence,
  • Speed to resolution
  • Partners with escalation group to obtain addition support.

Required Skills & Desired Skills     

  • Proficiency English Level >B2+                                          
  • 6 months  experience in a role responsible for customer satisfaction- Success operating independently and navigating competing priorities in a constantly changing
  • environment
  • Strong communication, organizational, and influencing skills

Submit the form below to apply

Job Level1- 5 Years,&nbspFresher / Entry Level

Job title : Customer Care SpecialistWork Location: 3rd floor, Building #1, Ultra Lag, Lagunilla, Heredia.Experience: More than 6 months of Call Center experienceEducation Qualification: High School Co…View more

Recruitment fraud alert

The team at Movate has been alerted about fraudulent messages, hoax emails from certain employment agencies, and people requesting candidates for money in exchange for a position at Movate.

Movate is a merit-based employer and does not authorize any agency or individual to collect money or request a security cash deposit for employment at Movate.

As a job seeker, please be wary of the following guidelines to identify hoax job offers and emails:

  • We don’t send job offers from email services like Gmail, Rediffmail, Yahoo mail, Hotmail, and other email ids.
  • We never request money for any purpose before, during, or after the hiring process.
  • The Movate recruitment team does not collect personal information or sensitive documents like bank account details or credit card information for hiring a candidate.

Stay safe and stay vigilant.

Employment Verification