Careers at Movate – Colombia
We’re hiring in Colombia
Colombia, the rapidly-growing economy in Latin America, is drawing high interest from top tech companies in search of skilled talent. Being the most prominent US business partner, this nation takes the top spot among the top digital countries globally. Colombia takes the top position in the overall global services location index rankings. The ease of doing business and high population literacy indicate why global technology corporations focus on this part of LATAM. Many government-backed programs have spurred the rise of the digital content and IT industry. A robust cost-to-talent value proposition for the fleshing-out technology services supports these government initiatives. Colombia’s maturing IT ecosystem and infrastructure have evinced acute interest as a viable nearshore option to the Americas by ensuring quick communication and collaboration.
Movate in Barranquilla
Barranquilla, the capital district of Atlántico Department, stands tall as a disruptor city. The city’s English-speaking demography, cultural affiliation to the US, and stable communications infrastructure contribute to its urban awakening. Key attributes driving the shift to this metropolis are its skilled talent community, cybersecurity investments, developing economy, vocational programs, the economy of operations, and its rise as LATAM’s tech center. As Movate endeavors to be the most sought-after employer in the region, the company stands today as the fastest-growing and most-awarded employer offering rewarding career paths.
Barranquilla, the capital district of Atlántico Department, stands tall as a disruptor city. The city’s English-speaking demography, cultural affiliation to the US, and stable communications infrastructure contribute to its urban awakening. Key attributes driving the shift to this metropolis are its skilled talent community, cybersecurity investments, developing economy, vocational programs, the economy of operations, and its rise as LATAM’s tech center. As Movate endeavors to be the most sought-after employer in the region, the company stands today as the fastest-growing and most-awarded employer offering rewarding career paths.
The culture code
Movate was recognized for the “Best Global Culture – 2023” by Comparably; Comparably hailed Movate as the “Best Company for Diversity” and the “Best Company for Women” in 2022.
Look beyond the Americanized feel and Spanish vibes. Movate in Costa Rica combines niche interests, individualistic passions, and multiple identities. Be a part of the next-gen team where digital natives voice their ideas. This is the place for your boldness, optimism, creativity, and passion to unfold. Champion your creative expression and create a future of your own.
Discover an array of career opportunities that can propel your tech career forward.
Job title: Trilingual Gaming Player Support
Location: Barranquilla, Colombia
Experience: 6 months
Education Qualification: Bachelor’s Degree
No of openings: 17
Roles and Responsibilities:
- Provide a world-class experience to our customers through answering incoming customer questions from chat, and email. Resolve solutions to help customers thrive.
- Conduct procedures to escalate and coordinate the customer response in accordance with values
Required Skills & Desired Skills:
- Spanish, Portuguese and English Language with B2/B2+
- 6 months of experience in gaming customer support or technical support.
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Submit the form below to apply
| Job Level | 1 – 2 Years |
Job title: Gaming Player Support
Location: Barranquilla, Colombia
Experience: 6 months
Education Qualification: Bachelor’s Degree
No of openings: 50
Roles and Responsibilities:
- Provide a world-class experience to our customers through answering incoming customer questions from chat, and email. Resolve solutions to help customers thrive.
- Conduct procedures to escalate and coordinate the customer response in accordance with values.
Required Skills & Desired Skills:
- English Language with B2/B2+.
- 6 months of experience in gaming customer support or technical support
Follow us on LinkedIn to know about our latest job openings!
Submit the form below to apply
| Job Level | 1 – 2 Years |
Job title: Network Support Engineer
Location: Barranquilla, Colombia
Experience: 6 months
Education: Bachelor’s degree
Roles and Responsibilities:
- The role of the Network Engineer is to respond to troubleshoot tickets, act as the customer’s point of contact for reported problems and troubleshoot problems to resolution.
- This will involve extensive conversations with customers and other Network Engineers, duplicating the reported problem in the laboratory and, using extensive IP networking and network security knowledge to resolve the problem.
Required Skills & Desired Skills:
- English Language with B2/B2+High School Diploma as a Minimum
- Experience in Support Engineers
- CCNA or equivalent required; CCNP or other certifications are desired
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Submit the form below to apply
| Job Level | Freshers |
Job title: Customer Support Specialist
Work Location: Colombia
Experience: 6 months +
Education Qualification: High School
No of openings: 20+
Roles and Responsibilities:
- Answers inbound phone calls, Chat and emails from customers, quickly assesses customer needs and proactively provides solutions with a high degree of accuracy. Provides superior customer service while handling inbound calls for product inquiry, order placement, and order follow-up.
- Documents details of customer interaction into system.
- Drives customer loyalty by providing excellent service, accurate product and service knowledge to customers and looks for ways to reduce customer effort in ordering, shipping, order inquiry and return/refund experiences.
- Keeps customers informed on the status of their order, reconciles errors in a cost-effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled.
Required and Desired Skills:
- Advanced English
- Team building and learning.
- At least 6 months of experience in Customer Service
- Great communication skills and interpersonal skills
- Good analytical and problem solving skills
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Job title: Staff Software Engineer
Work Location: Nationwide (Bogotá, Colombia)
Experience: 8 Years
Education Qualification: Bachelor’s Degree / Prefer computer science bachelor’s degree.
Roles and Responsibilities:
- In this role, you will be responsible for guiding technical decisions, mentoring developers, and partnering with program managers, designers, full stack developers, and AI/ML engineers to set our team up for long-term success.
- The ideal candidate should have experience across the software lifecycle from architecture, design, development, deployment and maintenance of modern, cloud applications..
Required Skills & Desired Skills:
- 8+ years of experience with full-stack software development
- Proficient with building on cloud architecture and distributed systems, preferably on AWS.
- Experienced with Typescript and JavaScript development.
- Experienced with documenting software architecture and technical blueprints
- Solid understanding of engineering fundamentals and common design patterns.
- Advanced or fluent English communication skills are a must.
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Submit the form below to apply
Job title: Â Trilingual Customer Support Representative
Work Location: Barranquilla, Colombia
Experience:Â 6 months
Education Qualification: Bachelor’s Degree
Roles and Responsibilities:
- Provide a world-class experience to our customers by answering incoming questions from multiple channels, including phone, chat, and email.
- Resolve solutions to help customers thrive.
- Conduct procedures to escalate and coordinate the customer response in accordance with values.
Required Skills & Desired Skills:
- English Language with B2/B2+.
- 6 months of experience in customer service
- French Language Be/B2+.
Follow us on LinkedIn to know about our latest job openings!
Submit the form below to apply
Build your future at Movate
Roles Available
Recruitment fraud alert
The team at Movate has been alerted about fraudulent messages, hoax emails from certain employment agencies, and people requesting candidates for money in exchange for a position at Movate.
Movate is a merit-based employer and does not authorize any agency or individual to collect money or request a security cash deposit for employment at Movate. As a job seeker, please be wary of the following guidelines to identify hoax job offers and emails:
- We don’t send job offers from email services like Gmail, Rediffmail, Yahoo mail, Hotmail, and other email ids.
- We never request money for any purpose before, during, or after the hiring process.
- The Movate recruitment team does not collect personal information or sensitive documents like bank account details or credit card information for hiring a candidate.
Stay safe and stay vigilant.
Employment Verification
For employment verification inquiries, kindly reach out to our dedicated team at employment.verification@movate.com. We’ll assist you in confirming relevant employment details at the earliest.
