Join Our Team
Job title: Customer Service Representative – Turkish Speakers
Work Location: Ebene Mauritius
Experience: 6 months to 1 year
Education Qualification: SC/HSC
Roles and Responsibilities:
- Provide support through Voice, Chat, Email & remote assistance (universal agent)
- Provide WOW customer experience
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Ability to follow processes, meet and exceed KPIs
- Identify and escalate priority issues
- Case/Ticket documentation
- Adhering to standard operating procedures required by the process and organization
- Awareness of relevant service levels
Required Skills & Desired Skills
- Knowledge on storage
- Troubleshooting experiences and related 3rd party software and hardware
- Basic networking concepts
- Excellent verbal and written communication skills
- Good listening skills
- Problem analysis and Problem solving
- Customer service orientation
- Quick learner
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Submit the form below to apply
| Job Level | 1 – 2 Years, Fresher / Entry Level |
Job title: Customer Service Representative – German Speakers
Work Location: Ebene Mauritius
Experience: 6 months to 1 year
Education Qualification: SC/HSC
Roles and Responsibilities:
- Provide support through Voice, Chat, Email & remote assistance (universal agent)
- Provide WOW customer experience
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Ability to follow processes, meet and exceed KPIs
- Identify and escalate priority issues
- Case/Ticket documentation
- Adhering to standard operating procedures required by the process and organization
- Awareness of relevant service levels
Required Skills & Desired Skills
- Knowledge on storage
- Troubleshooting experiences and related 3rd party software and hardware
- Basic networking concepts
- Excellent verbal and written communication skills
- Good listening skills
- Problem analysis and Problem solving
- Customer service orientation
- Quick learner
Follow us on LinkedIn to know about our latest job openings!
Submit the form below to apply
| Job Level | 1 – 2 Years, Fresher / Entry Level |
Job title: Technical Support Engineer – Italian
Location: Mauritius
Education Qualification: School Certificate or Higher School Certificate
No of openings: 10
Roles & Responsibilities/ Job Description:
- Provide support through Voice, Chat, Email & remote assistance (universal agent)
- Provide WOW customer experience
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into the system
- Ability to follow processes, meet and exceed KPIs
- Identify and escalate priority issues
- Case/Ticket documentation
- Adhering to standard operating procedures required by the process and organization
- Awareness of relevant service levels
Required Skills:
- School Certificate or Higher School Certificate
- 6 months to 1-year experience.
- Italian Proficiency Language Native or near-native speaker
- Good understanding of French and English languages
- Excellent verbal and written communication skills
- Customer service orientation
Follow us on LinkedIn to know about our latest job openings!
Submit the form below to apply
| Job Level | 1 – 2 Years, 6 – 1 Year |
Job title: Technical Support Engineer – German
Location: Mauritius
Education Qualification: School Certificate or Higher School Certificate
No of openings: 10
Roles & Responsibilities/ Job Description:
- Provide support through Voice, Chat, Email & remote assistance (universal agent)
- Provide WOW customer experience
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into the system
- Ability to follow processes, meet and exceed KPIs
- Identify and escalate priority issues
- Case/Ticket documentation
- Adhering to standard operating procedures required by the process and organization
- Awareness of relevant service levels
Required Skills:
- School Certificate or Higher School Certificate
- 6 months to 1 year experience
- German Proficiency Language Native or near-native speaker
- Good understanding of French and English languages
- Excellent verbal and written communication skills
- Customer service orientation
Follow us on LinkedIn to know about our latest job openings!
Submit the form below to apply
| Job Level | 6 – 1 Year |
Recruitment fraud alert
The team at Movate has been alerted about fraudulent messages, hoax emails from certain employment agencies, and people requesting candidates for money in exchange for a position at Movate.
Movate is a merit-based employer and does not authorize any agency or individual to collect money or request a security cash deposit for employment at Movate.
As a job seeker, please be wary of the following guidelines to identify hoax job offers and emails:
- We don’t send job offers from email services like Gmail, Rediffmail, Yahoo mail, Hotmail, and other email ids.
- We never request money for any purpose before, during, or after the hiring process.
- The Movate recruitment team does not collect personal information or sensitive documents like bank account details or credit card information for hiring a candidate.
Stay safe and stay vigilant.
Employment Verification
For employment verification inquiries, kindly reach out to our dedicated team at employment.verification@movate.com. We’ll assist you in confirming relevant employment details as soon as possible.