Category: Latest Blog
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Podcast episode #1: The Future of Water-Technology, Sustainability and Innovation
The inaugural series of the podcast, Movate Talks – Business Insights Unplugged, features a key technology leader from the Northumbrian Water Group plc (NWG) who joined us for a discussion on the topic: future of water: technology, sustainability, and innovation. According to their website, Northumbrian Water (NW) and Essex & Suffolk Water (ESW) are both…
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Movate included in Forrester’s Modern Application Development Services Landscape report, Q3 2024
Forrester mentioned Movate in its overview of 42 modern application development (MAD) providers in its landscape report, Q3, 2024. As one of the companies researched for the report, Movate was listed among the “notable providers” with a geographic focus on NA, EMEA and bracketed in the “small provider” category having $10 million to less than…
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Movate Edison: The definitive CX transformation platform
A modern-day contact center has numerous moving parts, ranging from customer engagement applications, queuing and routing systems to CRMs and workforce optimization solutions. Running this complex ecosystem seamlessly and harmoniously is critical to reducing customer effort and delivering world-class customer satisfaction. However, the industry lacks a platform that binds these different components together synergistically. Backed…
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Movate at TSIA World ENVISION 2024—Key takeaways
The TSIA World ENVISION 2024 event, held from October 21 to 23 in Las Vegas, was a gathering for leaders in the technology and services sectors. Movate participated (Booth# 408) as the “official sponsor” of the TSIA World ENVISION 2024. This year’s conference focused on the transformative power of artificial intelligence (AI) and its implications…
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Movate recognized as a Global Leader in the 2024 Customer Experience Services Provider Lens by ISG
Movate has been recognized by ISG as a ‘Leader’ in the ISG Provider Lens™ Contact Center – Customer Experience Services Global 2024 report for its AI & Analytics Capabilities. For the 5th consecutive year, Information Services Group (ISG), a leading global technology research and advisory firm, has recognized Movate’s strength in digital innovation and outcome-centric models. The report compares…
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Top takeaways from TechEdge AI podcast
Movate was featured in the “Tuesdays with trailblazers” video podcast by TechEdge AI. Here’s a quick wrap of the key points during the conversation. Understand the role of culture with experience at the center of it all. Be it employees, customers, stakeholders or even a family, the experience is what counts. Leaders need to factor…
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Daan Utsav 2024: Movate’s spirit of giving is in the air
Daan Utsav, also termed as the “Joy of Giving Week,” is a celebration in India that takes place yearly from 2nd October to 8th October. Now is the time to participate. This week-long fervor and spirit of giving in the air spurs Movators to get involved in acts of kindness and generosity toward the community…
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Movate wins gold at iNFHRA’s Corporate Excellence Awards 2024
With great delight we break the news that Movate stood out as a double honoree at the Chennai chapter of the iNFHRA Corporate Excellence Conference and Award ceremony held on the 20th September 2024. Movate bagged two awards: This is the “first edition” of the event that witnessed three panel discussions, a sponsor presentation, and…
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Movate AI: Driving Enterprise Reinvention at Scale
In August 2024, Movate spoke to NelsonHall about its in-house holistic framework, Movate Athena. Conversations revolved around the expectations and challenges of AI Integrations in the market. Specific use cases, existing deployments, and best practices in building commercial relationships around the AI reinvention model were part of the discussions. Movate has been actively integrating AI…
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Movate’s Delivery Center at Heredia, Costa Rica
Costa Rica has more to it than its rich Spanish landscape and coffee plantations. A robust educational system, high literacy rates, multilingual population, political & socio-economic stability lend the Central American nation its appeal for potential investors. The country is a hot spot for outsourcing supported by a young multilingual workforce. It offers significant business…