Category: Latest Blog

As we glide into the holiday season, it’s a good time to reflect on what went well in 2023, what could have been better, and what lies in store. Discover the latest news, insights, and updates in the Movate Newsletter for November 2023. Stay informed with our monthly digest! GenAI looks well-positioned to continue to

In a world where technology is evolving at an unprecedented pace, the IT landscape is constantly in flux. Traditional IT operations and infrastructure are facing a transformation like never before. The advent of GenAI (Generative AI) has brought about a paradigm shift in the world of IT. It’s revolutionizing traditional IT operations and infrastructure, bringing

The need for applications to become agile and efficient in this era of accelerated tech developments and heightened customer expectations is as pressing as ever. Application modernization takes center stage in today’s enterprise digital transformation. Discover how Forrester mentions Movate in its comprehensive analysis of the application modernization and migration services landscape. Application modernization and

Keeping customers happy and satisfied is a pursuit that goes back as far as business itself. As business landscapes evolve, the challenges companies face to keep customers engaged and the tactics to keep customers happy and satisfied evolve too. Neglecting to notice signs that your customers aren’t getting what they want can cause formerly loyal

The holiday season is upon us. For e-commerce companies, it’s the most anticipated time of the year. From the excitement of Black Friday to the countdown to Christmas, it’s a whirlwind of sales and support requests. Customers want their orders tracked, inquiries answered, and issues resolved in real time. With the surge in support requests

Contact centers have come of age, but the current reality is the inherent inflexibility with how they have evolved. By default, today’s contact center operations hinge on planning and forecasting based on limited set of variables within the leaders’ purview. Omnichannel experiences, agent empowerment, and meaningful customer interactions seem elusive. Discover the advantages and strategies

Cost optimization, softening demand, and ROI-focused spending describe today’s technology services market outlook. Through this relatively sluggish phase, we are happy to share that we’ve acquired TSD Global, a leading international provider of outsourced sales and customer experience services. This has helped broaden our footprint and enrich our digital customer experience service portfolio with a

Comparably names Movate as one of the organizations with the Happiest Employees, and the Best Leadership Team in 2023. Comparably recognizes Movate for exceptional workplace culture and employee satisfaction. Based on 8,021 ratings and 581 participants, Movators are very satisfied with their work experience. Comparably Awards are provided every year to top-performing organizations’ cultures based

In the fast-paced world of healthcare technology, the shift from traditional legacy applications to loosely coupled serverless solutions is not just a technological leap but a strategic necessity. This is the transformative story of a Texas-based primary care provider that embraced innovation, leading to a paradigm shift in operational efficiency. By steering away from on-premises

Movate acquired TSD Global, a leading international provider of outsourced sales and customer experience services. As a leader and disruptor harnessing cutting-edge technologies like GenAI, this strategic step marks an evolutionary milestone for Movate as the acquisition expands its footprint in the Philippines and expands offerings into South Africa. The acquisition enriches the digital CX