Careers at Movate – Colombia

Job title: Application Architect
Location: Chennai Guindy
Experience: 15-20 years
No of openings: 2

Key Responsibilities:

• Identify business problems and work on developing Proof-of-concepts to demonstrate the technology capabilities with pros and cons of identified options.
• Architect, Design, Develop & Implement frameworks and application Software Components using Enterprise/Open-Source technologies.
• Design & Implement Application Architecture concepts and best practices (Tiers, Partitioning, Modularity) Architecture NFRs, Availability (HA/DR), Performance (Capacity, Resource Utilization, Responsiveness), Information Security (Authentication, Authorization, Encryption) State of the art Integration Patterns, including SOA, API, Micro-Services, including integration with COTS solutions, Mobile, etc.
• Analyze & Identify Business Capabilities and develop new business capabilities
• Troubleshoot pre and post-production functional and non-functional issues
• Understand the complexity of current systems, identify system interfaces, and Capture NFR’s
• Capability to learn new technologies quickly, stay up to date on the latest industry, technology trends and techniques.

Required Skills and Qualifications:

• 15+ Years IT Experience with 6+ Years’ experience in developing and architecting web applications with heavy usage of JavaScript.
• Extensive industry experience with web applications based on SOA principles.
• Strong understanding of UI frameworks/languages such as Angular, NodeJS, Express JS, ReactJS, jQuery, CSS, and HTML5
• Experience with responsive UI design and development
• Expert in JavaScript/ES6, building Responsive, high performing, heavy-traffic web application using JS Frameworks (Angular, React, Ember, etc.) and third part libraries
• Experience with unit-test driven approach to development, expert knowledge of build tools (Webpack, Gulp, Grunt), and Continuous Integration and Continuous Deployment with Jenkins
• Experience building applications using Adaptive/Responsive Design Principles and leveraging various applications layers to enhance performance
• Expert in Frontend, Middleware design, development & implementation with experience in Angular, Node Express JS, and related technologies.
• Experience in AWS Cloud Infrastructure, AWS application services, AWS Database services, Containers, Microservices
• Experience in designing Micro services reference Architecture, Design, Implementation.
• Experience in BRMS, BPMN, Integrations
• Cloud native solutions, DevOps, Containers, CI/CD, Code Quality, Micro-Services and API architectures, Cloud, Mobile, Analytics
• Experience in NoSQL, Elasticsearch, Python, R will be Nice-to-have. • Experience in Linux is a plus
• Experience in Data Modeling, Master Data Management will be Nice-to-have.

Job title: ODI (Oracle Data Integrator) Developer
Location: Chennai
Experience: 5-8 years
Education Qualification: Any graduate
No of openings: 7

Roles and Responsibilities

• Design, develop, and maintain ETL processes using Oracle Data Integrator (ODI) to support business intelligence and analytics.
• Work with Oracle and MySQL databases, writing optimized SQL and PL/SQL queries for data extraction and transformation.
• Integrate and transform data from heterogeneous sources, ensuring accuracy and consistency.
• Collaborate with data architects and analysts to support data modeling and warehouse design.
• Monitor and troubleshoot ETL workflows, applying performance tuning techniques to ensure efficiency.
• Utilize scripting languages (e.g., Python, JavaScript) for automation and custom data processing (preferred).
• Communicate effectively with cross-functional teams to gather requirements and deliver data solutions.
• Maintain documentation for ETL processes and ensure compliance with data governance standards.

Required and Desired skills:

• 5-8 years of experience as an ETL Developer, with hands-on expertise in Oracle Data Integrator (ODI).
• Proficiency in Oracle Database and MySQL, with strong skills in SQL and PL/SQL development.
• Experience in data integration, transformation, and loading from heterogeneous data sources.
• Strong understanding of data modeling concepts and ETL best practices.
• Familiarity with performance tuning and troubleshooting of ETL processes.
• Knowledge of scripting languages (e.g., Python, JavaScript) for automation is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication skills to work effectively with cross-functional teams.

Job title: Program Manager – Client Services
Location: Bangalore (Initially based in Bangalore, Movate offers the opportunity to work in the U.S. based on your performance)
Experience: 2 to 4 years
Education Qualification: MBA Sales & Marketing / MBA Marketing & Operations

Note: A preference would be given to candidates from top 50 business schools.

Roles and Responsibilities:

• Manage end-to-end delivery of client programs ensuring timelines, quality, and budget adherence
• Build and maintain strong client relationships, understanding their business needs and expectations
• Coordinate cross-functional teams to align project objectives and resolve issues promptly
• Monitor program performance, prepare reports, and communicate progress to stakeholders
• Identify opportunities for service improvement and contribute to business development initiatives

Required Skills & Desired Skills:

• MBA graduate with a minimum of 2 to 3 years’ experience in IT/ITES industry.
• Strong interest in program management and client services
• Excellent communication, interpersonal, and stakeholder and client management skills
• Strong organizational and multitasking abilities with a problem-solving mindset
• Ability to work collaboratively in a fast-paced, agile environment
• Prior work experience in client-facing roles is an added advantage

**Relocation to the U.S. is performance-based, and top performers may become eligible even immediately after the probationary period.

Job title: Manager – Sales
Location: Bangalore (Initially based in Bangalore, Movate offers the opportunity to work in the U.S. based on your performance)
Experience: 2 to 4 years
Education Qualification: MBA Sales & Marketing / MBA Marketing & Operations

Note: A preference would be given to candidates from top 50 business schools.

Roles and Responsibilities:

• Proactively research and identify potential clients and markets, initiate contact, and convert leads into customers
• Manage and nurture relationships with current clients, understand their business challenges, and offer tailored solutions to enhance satisfaction and retention
• Collaborate with internal teams to align client expectations and ensure successful delivery of services
• Prepare and deliver compelling sales presentations and proposals
• Meet and exceed individual and team sales targets
• Track market trends and competitor activities to identify opportunities and threats

Required Skills & Desired Skills:

• MBA graduate with a minimum of 2 to 3 years’ experience in IT/ITES industry.
• Passion for sales and business development
• Strong communication, interpersonal, and negotiation skills
• Ability to build rapport quickly and maintain client relationships
• Self-driven, target-oriented, and comfortable working in a fast-paced environment
• Prior work experience in sales, business development, or client management is a plus

**Relocation to the U.S. is performance-based, and top performers may become eligible even immediately after the probationary period.

Job title: Network Security Engineer – L2
Location: Hyderabad / Chennai
Experience: 3 to 5 Years
Education Qualification: Any Graduate (Must)
No of Openings: 12

Roles and Responsibilities:

• Ability to communicate with tech-savvy clients using perfect written and spoken English;
• Familiarity with a range of enterprise software/ security solutions and be comfortable in conversations with IT professionals and technical clients
• Experience troubleshooting and solving technical problems, client advocacy, empathy, and keen attention to detail;
• Available to work any assigned shift – the team provides 24×7 coverage for our clients around the world. But it’s PST for now until further updates;
• Help resolve software and technical questions for the client efficiently and effectively;
• Gather the required information necessary to best handle client software and technical inquiries; Manage client expectations regarding estimated response times for issue resolution;
• Meet SLAs like response and resolution times by partnering within L2 and L3 advisor; Extensively research and document client technical issues.
• Collaborate with technical support team members to properly manage client inquiries and escalate when appropriate;
• Partner with technical support team members on various strategic projects when needed;
• Own client technical issues from initial report to resolution, communicating with clients regularly regarding issue status.

Technical Skills:

• 3 to 5 years relevant experience
• Network Security – SSL/TLS, VPNs (IPsec, GRE), Firewall, IDS/IPS;
• Knowledge of protocols such as HTTP, SMTP, FTP, DNS, DHCP;
• Network troubleshooting experience – familiarity with tools such as Ping, Traceroute, MTR;
• Network protocol analyzers – Knowledge on anyone of these: tcpdump, Wireshark, fiddler;
• Good to have o Authentication protocols such as LDAP, SAML, 2FA, MFA etc;
• Basic knowledge on operating systems – Linux, Unix; Basic Knowledge on Web proxy, transparent proxy, reverse proxy, Explicit proxy & PAC files.

Job title:  Customer Support (Portuguese )
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings:  3

Roles and Responsibilities:

• Gaming experience is mandatory.
• Ability to multi-task.
• Ability to stay focused while working on multiple programs.
• De-escalate issues as necessary.
• Understand player needs (read attentively, respond appropriately).
• Problem-solving skills.
• Patience and willingness to help.
• Strong customer service orientation and disposition.
• Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
• Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
• Excellent written and verbal communication skills in Portuguese.

Required Skills & Desired Skills

• Excellent Conversational and Customer Service Skills.
• Excellent verbal, written, and interpersonal communication skills.
• For Portuguese, the level required is above (B2).
• Customer Service experience is a plus.
• Ability to multi-task.
• Typing skills (Chat/Email: 35 wpm).
• High School Diploma or equivalent.

Job title:  Customer Support (Italian)
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings:  13

Roles and Responsibilities:

• Gaming experience is mandatory.
• Ability to multi-task.
• Ability to stay focused while working on multiple programs.
• De-escalate issues as necessary.
• Understand player needs (read attentively, respond appropriately).
• Problem-solving skills.
• Patience and willingness to help.
• Strong customer service orientation and disposition.
• Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
• Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
• Excellent written and verbal communication skills in Italian.

Required Skills & Desired Skills

• Excellent Conversational and Customer Service Skills.
• Excellent verbal, written, and interpersonal communication skills.
• For Italian, the level required is above (B2).
• Customer Service experience is a plus.
• Ability to multitask.
• Typing skills (Chat/Email: 35 wpm).
• High School Diploma or equivalent.

Job title:  Customer Support (German)
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings:  8

Roles and Responsibilities:

• Gaming experience is mandatory.
• Ability to multi-task.
• Ability to stay focused while working on multiple programs.
• De-escalate issues as necessary.
• Understand player needs (read attentively, respond appropriately).
• Problem-solving skills.
• Patience and willingness to help.
• Strong customer service orientation and disposition.
• Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
• Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
• Excellent written and verbal communication skills in German.

Required Skills & Desired Skills

• Excellent Conversational and Customer Service Skills.
• Excellent verbal, written, and interpersonal communication skills.
• For German, the level required is above (B2).
• Customer Service experience is a plus.
• Ability to multi-task.
• Typing skills (Chat/Email: 35 wpm).
• High School Diploma or equivalent.

Job title:  Customer Support (French)
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings:  6

Roles and Responsibilities:

• Gaming experience is mandatory.
• Ability to multi-task.
• Ability to stay focused while working on multiple programs.
• De-escalate issues as necessary.
• Understand player needs (read attentively, respond appropriately).
• Problem-solving skills.
• Patience and willingness to help.
• Strong customer service orientation and disposition.
• Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
• Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
• Excellent written and verbal communication skills in French.

Required Skills & Desired Skills

• Excellent Conversational and Customer Service Skills.
• Excellent verbal, written, and interpersonal communication skills.
• For French, the level required is above (B2).
• Customer Service experience is a plus.
• Ability to multi-task.
• Typing skills (Chat/Email: 35 wpm).
• High School Diploma or equivalent.

Job title:  Financial Planning and Analysis Specialist
Work Location: Chennai/Bangalore
Experience: 5+ Years
Education Qualification: CA/CMA
No of openings:  2

Roles and responsibilities:

• Responsible for month close activities including preparation and review of Company level PL, Delivery Unit and location level MIS
• Track revenue and gross margin by Delivery Unit and by location and expenses by cost center
• Work on quarterly estimate and rolling forecast of Company level PL including the Delivery and location level PL and should be able to provide insights
• Assist in Annual Planning and budgeting activity
• Should be able to navigate across multiple reports and work on the variance analysis to track the MoM variance and the budget vs actuals
• Should have strong business partnering skills and ability to communicate and collaborate with various business units and other cross functional teams
• Should prepare Board doc and other presentations on financial performance on a monthly and quarterly basis
• Should be agile, open to challenges and work under high pressure to meet the demanding deadlines
• Should have good excel skills.

Required Skills & Desired Skills:

• Strong Excel skills, financial reporting, and month-end close experience.
• Expertise in budgeting, forecasting, and variance analysis across business units.
• Ability to prepare P&L, MIS reports, and executive presentations.
• Strong business partnering, communication, and cross-functional collaboration.
• Agility under pressure, analytical mindset, and familiarity with ERP/BI tools.

Job title:  Business Finance Manager
Work Location: Chennai/Bangalore
Experience: 3-5 Years
Education Qualification: CA/CMA
No of openings:  2

Responsibilities:

• Identify and drive input metrics that enhance revenue and margin for key accounts.
• Analyse monthly MIS reports, provide insights on factors impacting business performance, and offer necessary inputs for projections.
• Implement margin improvement initiatives in collaboration with delivery, operations, and sales teams.
• Support the CDO organization of the Digital Customer Experience business in invoicing, collections, and business reviews.
• Participate in the annual business planning exercise and coordinate numbers between business, delivery, and finance teams.
• Evaluate new investment proposals and business cases with business teams.
• Collaborate with all stakeholders to automate tasks wherever feasible.
• Handle any other ad hoc analytical requests as they arise.

Required Skills & Desired Skills:

• Strong Excel and financial modeling, budgeting & forecasting, variance analysis, and understanding of financial statements.
• Proficiency in tools like SAP, Oracle, or other ERP systems; ability to interpret and analyse large datasets.
• Strategic thinking, cross-functional collaboration, and effective communication of financial insights to non-finance stakeholders.
• Industry-specific knowledge (e.g., tech, manufacturing, healthcare) and familiarity with regulatory and compliance standards.

Job title: Trilingual Gaming Player Support
Location: Barranquilla, Colombia
Experience: 6 months
Education Qualification: Bachelor’s Degree
No of openings: 17

Roles and Responsibilities:

• Provide a world-class experience to our customers through answering incoming customer questions from chat, and email. Resolve solutions to help customers thrive.
• Conduct procedures to escalate and coordinate the customer response in accordance with values

Required Skills & Desired Skills: 

• Spanish, Portuguese and English Language with B2/B2+
• 6 months of experience in gaming customer support or technical support.

Job title: Senior Manager/ Associate Director – Strategic Marketing
Work Location: Bengaluru
Experience: 7-10 years
No of Openings: 1

Job Responsibilities:

• Develop a deep understanding of Movate’s services and solutions to support in driving their Go-to-Market (GTM) strategy and execution plan
• Market, customer, and competitive analysis — Become the expert on the customer, the industry trends, and the players in the market; funnel these insights into services/ solutions roadmaps
• Help develop the core messaging, positioning, and market differentiators for Movate services/ solutions
• Create impactful external-facing presentations, sales pitches, service/ solution decks that strongly and clearly articulate Movate’s message
• Support Movate’s thought leadership by driving strategy, planning, and execution of a well-rounded content strategy (POVs, case studies, videos, web pages, blogs, newsletter)
• Collaborate and align expectations with other internal teams (SMEs, innovation team, sales, practice) to power up the marketing and thought leadership campaigns

Required Skills

• Strategic thinker with strong solutioning skills
• 3-4 years of experience in creating slideware, messaging, and positioning would be preferred
• Experience in the range of 7-10 years
• MBA will be preferred
• Knowledge of customer service and IT services industry
• Knowledge of key technology and digital transformation trends
• Good market research and analysis skills
• Strong communication – written, verbal, and presentation skills, with an eye for quality and attention to detail
• High EQ to manage multiple senior stakeholders

Job title: GIS Executive
Work Location: Hyderabad
Experience: 2 – 8 Years
No of Openings: 23
Shift timing: 2.00 PM – 11.00 PM IST

Roles and Responsibilities:

• Perform GIS map data edits / Quality check using client Tools according to procedures and specifications
• Experience on POI Quality is mandatory
• Track progress on assigned tasks with correct and timely updates in the appropriate work allocation / assigning system.
• Follow the procedures and specifications as changes may be happening from time to time.
• Raise questions and seek guidance for assigned tasks that expose contradictions or ambiguities in the working specification.
• Submit bug reports for tool related that do not perform as expected or have opportunities for improvement.

Required Skills:

• Excellent written and verbal communication skills
• Strong interpersonal skills
• Strong analytical and solutioning skills

Job title: D365 Consultant
Work Location: Bangalore/Chennai
Experience: 4 – 6 Years
No of Openings: 1
Shift timing: 2.00 PM – 11.00 PM IST

Roles and Responsibilities:

• In-depth Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement or Sales and Power Platform based solutions or other CRM software to solve complex business problems
• Strong problem-solving and research skills
• Demonstrated strong analytical and critical thinking skills
• Self-starter with troubleshooting capabilities
• Fluency in written and spoken English at CEF B2 level or above
• Knowledge of Kingswaysoft data migration tool
• Knowledge of XRM Toolbox tool
• Integration flows and data mapping experience
• Data extract and importing experience
• Microsoft Azure Fundamentals (Azure Active Directory, Azure storage, Power Platform, Azure Service bus architecture and Enterprise Application Integration)
• Knowledge of Anthology products (Campus Nexus Reach, Campus Nexus Student)
• Knowledge of Relational database management including queries, reporting, and administration
• Previous experience with other software applications such as database and reporting programs
• HTML and web development experience

Required Skills:

• Bachelor’s degree in Finance, Business Administration, Information Technology, or a related field
• At least 2 years working with Microsoft Dynamics CE 365 and Power Platform or other CRM software