Category: Latest Blog
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Movate named among the Top 100 Outsourcing Leaders by OA500 2025
We’re delighted to announce that Movate has officially secured rank #56 in the Outsource Accelerator OA500 2025 and Global Outsourcing Firm (BPO) Index—An objective analysis and ranking of the world’s top 500 outsourcing firms. With an OA score of 275, the ranking reflects Movate’s exceptional contributions to the global outsourcing industry and is based on…
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Agentic AI: Quality Analytics for enchanting CX via Movate Interaction Analytics
The future of customer support is becoming GenAI powered Agents + Humans in the Loop: The real-time deployment use case of Movate Interaction Analytics (MIA) solution takes the market by storm with its first mover advantage. A new frontier in agent empowerment is here. Contact center heads are on their toes to balance the need…
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#IWD2025: Movate supports inclusive eye care services for women
International Women’s Day (IWD) on March 8th is a global occasion commemorating the social, economic, cultural, and political achievements of women. On the occasion of IWD 2025, Movate supported an inclusive eye screening camp held at Begumpet in Hyderabad, India, in collaboration with CBM India. #AccelerateAction for eye care Movate organized free eye screenings, consultations, and…
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Movate at ControlCase 14th Annual Global Conference 2025
Delegates and leaders across the breadth of information security and cybersecurity space converged at Dubai for the ControlCase 14th Annual Global Conference held from 17th to 18th January 2025. Karthikeyan C, Associate Vice President – Head Information Security (GRC), represented Movate as a distinguished guest for the panel discussion on the topic of Navigating IT…
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Deliver tangible ROI with Movate AI’s Universal Chatbot
A Plug-and-Play B2B2C CX RAG Solution for the Modern Generative Enterprise. Accelerating time-to-market, Movate AI’s Universal Chatbot is among the finest solutions developed by Movate AI Labs. The 5 distinguishing traits that set this solution apart are: This GenAI solution powers human-like conversational capabilities with user prompts to narrow down intent, and quickly serve relevant…
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Podcast episode #3: Movate talks – Business insights unplugged
Movate Talks – Business Insights Unplugged, features a key technology leader from Pangea Money Transfer for a stimulating discussion related to technology in fintech and linking innovation to business outcomes. Nick Doulas is the Senior Vice President of Engineering at Pangea. Driving significant advancements in product development, he has been at the forefront of innovation and leadership. In this episode…
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Unmasking the unknown: Detecting zero-day threats with unsupervised learning
In the ever-evolving landscape of cybersecurity, organizations face a persistent and daunting challenge: zero-day threats. These are vulnerabilities in a system that are unknown to the vendor and have no existing patch. Hackers exploit these vulnerabilities rapidly, often before security teams can even react. Traditional signature-based detection methods fall short against these novel attacks, making…
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Industry-academia conclave: Views on innovation-driven entrepreneurship
I’ve had the special invitation and opportunity of representing Movate as a guest speaker in the Industry-Academia Conclave at a SDNB Vaishnav College for Women in Chennai, India on 29th January 2025. The theme: Future Skills and Workforce Development. With a total of 4 sessions, the conclave witnessed top speakers and delegates across from the…
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Security Certifications: In defense of enterprise AI systems
In today’s AI economy, rising security concerns take centerstage as enterprises build and deploy AI solutions. Let’s look at the impact of security certifications like ISO 27001, PCI DSS, and SOC 2 Type 2 on AI, and why they’re essential. AI has the potential to bring about unprecedented benefits, from improved efficiency and productivity to enhanced…
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The AI vs AI scenario: GenAI’s impact on digital defenses and cyber attacks
Enterprise cybersecurity is now a battleground not just for leaders, but for AI systems as well. We find ourselves in a kind of double-edged sword situation involving the positives and negatives of leveraging the power of GenAI—Its dual role in strengthening defenses as well as enabling new types of cyberattacks. Hackers are leveraging the same…