Category: Latest Blog

The big-ticket event, #CCW2025, drew to a close. The event held from June 9–12, 2025, the Caesars Forum in Las Vegas became the epicenter of CX innovation during Customer Contact Week (CCW) 2025. Over 5,000 professionals, 200+ solution providers, and thought leaders converged to explore the evolving terrain of customer engagement. Participants from Movate include…

Forrester mentioned Movate in its overview of 41 Customer Analytics Services Providers (CASPs) in its landscape report, Q4, 2024. As one of the companies researched for the report, Movatewas included among the notable providers. The report lists Movate’s geographic focus, revenue category, industry focus and deployment mode. According to the Forrester report, Customer analytics professionals should…

On June 12th , 2025, Movate successfully completed the annual HIPAA compliance assessment and certification for its healthcare projects considering the high compliance standards that are indispensable in safeguarding sensitive customer information and preventing data breaches. The assessment by ControlCase is valid till June 11th 2026. The assessment and compliance certification reflects Movate’s commitment to…

In today’s competitive digital landscape, success isn’t just about having a powerful platform—it’s about running it smartly. At Movate, we saw a unique opportunity when Directly OnDemand joined our portfolio of platforms in 2022: the team has reimagined the platform’s cloud foundation to be faster, more scalable, and more cost-efficient. The result? A successful migration…

Leading with Purpose: Innovation – impact – inclusion  In the fast-evolving landscape of payment technology, leadership, and innovation go hand in hand to shape the future of how businesses and consumers transact. Saurabh Sehgal, Associate Vice President at Movate, hosted Nino Mesuradze on the Movate Talks – Business Insights Unplugged podcast. With over 2 decades…

“Movate is redefining revenue generation via B2B and B2C conversational intelligence. Movate AI–an ecosystem of in-house tools and tech partnerships for better sales outcomes. The practice provides AI and data frameworks; it builds conversational AI, AI-led bots and actionable insights.” Access the complete report.  Transforming customer conversations to revenue  Movate has been named a “Leader”…

Movate Inc. US has achieved 6th Consecutive Year of Data Privacy Framework Certification. This recertificationunder the DPF reinforces our unwavering commitment to data protection and global compliance. In 2025, we have expanded our certification to cover our US subsidiaries to strengthen global compliance and enable seamless, secure data flows from the EU, UK, and Switzerland.…

Movate is pleased to announce a strategic partnership with Alcatel-Lucent Enterprise (ALE).  As ALE’s selected partner for its AI transformation journey, Movate will support the deployment of next-generation AI solutions designed to enhance operational efficiency, foster innovation, and deliver substantial business value across ALE’s global network of customers and partners. This partnership signals a significant…

The #CMXSummit 2025, held on May 1-2 in Redwood City, California, was a landmark event that united community builders, business leaders, and change-makers under the common goal of harnessing the power of community to drive growth. For 2025, the event took a different approach by offering more than speeches; it facilitated collaboration, innovation, and actionable…

Movate is an exhibitor at #CCWVegas, and our experts will be there to meet you at booth #1326 from June 9-12, 2025!   Also, join us for Think Tank sessions at Forum E at Caesers Forum. After the event, make sure to check our blog page for highlights, insights, or photos.  The reality is that the…