Category: Latest Blog

In part 1 of the series, we defined AI governance and covered how the AI era necessitates governance, mitigating risks, and tabulated examples of risk types and respective governance controls. In this piece (Part 2), we’ll delve into the following and conclude stating how AI governance is a board-level imperative. AI Governance Framework in Real-Time…

We’re well into the throes of the AI revolution. Now is the time to ‘build, manage, scale & sustain’ Responsible AI as you navigate enterprise AI-related risks and compliance maze for strengthening trust. Every function, its operations (fraud detection, marketing, customer service, etc), and workflows seek to ramp up their AI initiatives; AI’s unparalleled efficiencies…

Here’s a relook at what our leaders shared about the importance of ESG at Movate. This collection of quotes has been distilled from our previous annual progress report for the fiscal period 2024-2025. “Adopting AI is key to driving operational efficiency, cost savings & ESG alignment; automating workflows reduces energy waste, predictive analytics optimizes resource…

Forrester mentioned Movate in “The Salesforce Consulting Services Landscape, Q4 2025 Report. In its overview of 42 providers, Forrester mentioned Movate and its focus the manufacturing of high-tech products, retail and telecommunications industries. The report identified top business scenarios, capabilities by core business scenarios, and the top three extended business scenarios focused on by providers.…

2025 was more than just another year for Movate. It was a year where ambition translated into action, and innovation delivered real business impact. Here’s a quick recap of the year gone by. With our bold positioning along the theme of “Ride the W(AI)VE™ of transformation,” Movate affirmed its voice as a challenger brand built…

Retailers are increasingly turning to Generative AI as a new channel for customers to discover, interact with, and purchase their products. Walmart stores in the US have integrated shopping features within ChatGPT, allowing customers to browse products and utilize the ‘Instant Checkout’ option. Having LLMs surface content of service providers is highly likely to be…

The industry is undergoing a shift of its own, as vehicles are increasingly becoming software-defined, with new developments and differentiation led by AI-powered digital experiences, rather than just mechanical engineering. Forrester’s mobility commentary has emphasized that many established automakers are still working through the organizational reality of becoming digital engineering companies (not just manufacturing leaders).…

As 2026 approaches, customer experience is entering a decisive new era. Advances in AI, data, automation, digital operations, and workforce evolution are reshaping how organizations deliver value. Industry analysts (references listed toward the end) indicate through their research that the upcoming 12 to 18 months are likely to be marked by greater expectations, a higher…

Movate has been positioned as a Leader in NelsonHall’s “CX Services Transformation 2025” NEAT Evaluation. Movate was recognized across all 4 evaluated segments: The NelsonHall study evaluates providers on two critical dimensions: their ability to deliver immediate benefit and the ability to meet future client requirements. Movate performed strongly on both axes, demonstrating our capability…

Imagine a scenario where a company’s employees transform into intrapreneurs and pitch investment-worthy business ideas that could disrupt the market. Modelled on the lines of Shark Tank, the American business reality television, Movate conducted its version format called the “SC(AI)LE TANK 2025” from 18th to 19th November 2025 at Chennai, India. The event was an…