Careers at Movate – Poland

Job title:  German Customer Service Representative
Work Location: EGBC, Antipolo City
Experience: 6 months
Education Qualification: At least 2 years of college
No of openings:  6

Roles and Responsibilities:

• Handle customer queries/issues through voice and/or non-voice transactions, demonstrating attentive listening and effective communication skills to ensure customer satisfaction.
• Identify and assess customer needs by actively listening and asking relevant questions, following established processes and guidelines to provide accurate and timely resolutions.
• Maintain necessary documentation of each interaction with customers, ensuring accurate recording of details, actions taken, and resolutions provided.

Required Skills & Desired Skills:

• Should have completed at least 2 years of college, a 2-year vocational course, or a 4-year degree course.
• Willing to work in BGC Taguig City and the ability to work remotely.
• Flexibility to work German business hours and be available during weekends and holidays as per business needs.
• N1 or native
• At least 6 months of professional customer support experience (German language)

Job title: Manager / Assistant Manager – Digital Marketing, Martech, SEO & Campaign – B2B IT Services
Location: Bangalore, India (Hybrid)
Department: Marketing / Growth
Reports To: Head of Marketing / Director, Digital Strategy
Experience : 8+ years’ experience

Job Overview:

• We are looking for a highly skilled and data-driven Digital Marketing Specialist with over 8+ years of experience in B2B SaaS and IT services to lead our digital growth efforts.
• This hybrid role, based in Bangalore, is ideal for a strategic marketer who can manage end-to-end digital campaigns, SEO programs, and the MarTech ecosystem while optimizing outreach for the US market.
• Preference will be given to candidates with prior experience in IT Services/BPO and managing digital advertising campaigns targeting the U.S. audience.

Key Responsibilities:

• B2B Campaign Strategy & Execution
• Plan and execute multi-channel digital campaigns with a strong focus on U.S. geographies and enterprise decision-makers. (e.g., Manufacturing, Retail, Technology).
• Lead Google Ads, LinkedIn, Facebook, and programmatic campaigns to drive awareness and qualified leads.
• Manage high-performing retargeting campaigns and content syndication partnerships with B2B platforms.
• Work closely with sales to ensure campaign alignment with account-based engagement and revenue goals.

• Martech Ownership & Automation
• Oversee the marketing technology stack including Salesforce, HubSpot/Marketo/Pardot, CDPs, and ABM tools.
• Design automated lead nurturing journeys based on behavioral triggers, firmographics, and funnel stage.
• Use insights from website visitor tracking tools (e.g., Leadfeeder, Clearbit, Albacross) to identify anonymous traffic and inform outbound strategies.

• SEO & Organic Growth
• Drive organic growth through on-page, off-page, and technical SEO for global visibility, especially in the U.S.
• Collaborate with content teams to ensure alignment with search trends, keyword intent, and site structure optimization.

• Funnel Management & ABM
• Build account-based programs targeting high-value clients in the U.S. with personalized ads, landing pages, and follow-up workflows.
• Continuously optimize landing page performance through A/B testing, heatmaps, and CRO tactics.

• Analytics, Reporting & ROI
• Establish clear KPIs and generate detailed reports on campaign effectiveness, pipeline influence, and cost-per-lead.
• Use platforms like GA4, Power BI, Tableau, and CRM dashboards to track performance and deliver insights for optimization.

Required Qualifications:

• Bachelor’s degree in Marketing, Business, IT, or related field.
• 8+ years of experience in digital marketing, with strong exposure to B2B SaaS/IT services and/or BPO industries.
• Hands-on expertise in running paid campaigns for the U.S. market across Google Ads, LinkedIn, and other platforms.
• Proficiency with marketing automation (HubSpot, Marketo), CRM (Salesforce), and ABM/retargeting tools (RollWorks, Demandbase, AdRoll).
• Strong grasp of SEO, content strategy, and digital performance metrics.
• Hands-on experience with website visitor tracking and behavioral analytics tools.

Preferred Skills & Attributes:

• Prior experience in IT services or BPO digital marketing roles targeting North America.
• Deep understanding of enterprise tech buying cycles and multi-persona B2B journeys.
• Understanding of WordPress CMS and SEO ops.
• Excellent communication and project management skills.
• Knowledge of industry-specific buyer journeys, especially CIO, CTO, procurement personas.
• Comfortable working cross-functionally with sales, presales, and delivery teams.

What We Offer:

• Competitive compensation with performance-linked incentives.
• Flexible hybrid work model in our Bangalore office.
• Opportunity to work with global stakeholders on U.S.-focused campaigns.
• Access to advanced tools and platforms in a mature digital ecosystem.

Job title: Senior ETL Developer 
Location: Chennai Guindy
Experience: 8-10 years
No of openings: 2

Role and responsibilities

• Having good communication to interact with IT-Stake holders and Business.
• Understand the pain point to delivery.
• Experience to process large set of data transformations both semi and structured data
• Experience to build data lake & configuration on delta tables.
• Good experience with computing & cost optimization.
• Understanding the environment and use case and ready to build holistic Data Integration frame works.
• Good experience in MWAA (airflow orchestration)

Required skills

• 8+ Years of experience in ETL development with 4+ Years on AWS Pyspark scripting)
• Experience deploying and running AWS-based data solutions using services or products such as S3, Lambda, SNS, Cloud Step Functions.
• Person should be strong in Pyspark
• Hands on and working knowledge in Python packages like NumPy, Pandas, Etc
• Experience deploying and running AWS-based data solutions using services or products such as S3, Lambda, SNS, Cloud Step Functions. Sound knowledge in AWS services is must.
• Person should work as Individual contributor
• Good to have familiar with metadata management, data lineage, and principles of data governance.

Job title: Data Architect
Location: Chennai Guindy
Experience: 10-16 years
No of openings: 2

Role Summary:

• Data Architect is responsible for designing, implementing, and optimizing transactional database systems to ensure high performance, scalability, and reliability.
• Role involves collaborating with cross-functional teams to develop database solutions that support business operations and transactional workflows effectively.

Key Responsibilities:

• Design and implement transactional database architectures to support business processes.
• Optimize database performance for high-volume transactional systems.
• Develop and enforce database standards, governance, and best practices.
• Collaborate with developers to integrate database solutions into applications.
• Monitor and troubleshoot database performance issues.
• Ensure data integrity, security, and compliance with regulations.
• Conduct capacity planning and disaster recovery strategies.
• Document database designs and processes for future reference.

Required Skills and Qualifications:

• Strong expertise in transactional database systems (e.g., MySQL, PostgreSQL).
• Proficiency in data modelling and database design principles.
• Experience with performance tuning and query optimization.
• Knowledge of database security and compliance standards.
• Familiarity with cloud-based database solutions (e.g., AWS RDS, Azure SQL).
• Excellent problem-solving and analytical skills.
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience with distributed database systems and replication.
• Certification in database technologies (e.g., Oracle Certified Professional, Microsoft Certified Solutions Expert).
• Knowledge of emerging database technologies and trends.

Job title: Technical Delivery Manager
Location: Chennai Guindy
Experience: 12-18 years
No of openings: 2

Key Responsibilities:

• Display Servant leadership and enable the Agile practices within the team through practice.
• Solid experience in Sprint activities, identifying priorities and dependencies.
• Effectively managing the product backlog using JIRA.
• Arrange and optimize product backlog.
• Help communicate the owner’s wish list to the project team.
• Organize scrum ceremonies.
• Ensure project deliverables are delivered on time with right quality as per IFF standard practice and guideline.
• Risk identification and mitigation.
• Track and control the schedule, resources, and costs.
• Coach Teams in Best Practices to achieve common project goals.
• Ability to drive 2 or more Scrum teams.
• Facilitate Scrum Collaborations and co-ordinate with the project stake holders.
• Implement changes and steps to increase the team’s productivity.
• Collaborate with other scrum master’s to improve the methodologies’ efficiency.
• Remove impediments and foster an environment for high-performing team dynamics.
• Support Safe principles and practices, identifying and eliminating impediments, and facilitating flow.
• Helps the team coordinate with other teams on the Agile Release Train (ART).
• Able to collaborate and work closely with Cloud/Infrastructure team and handle the change requests/deployments.

Required Skills and Qualifications:

• Total Enterprise experience 10+ Years.
• 5+ Years in collaborative project delivery who comes with technical background and handling projects in agile mode of delivery.
• Have the capability to understand web and mobile development languages like AWS Cloud, Angular, JavaScript, .Net, HTML5/CSS, SAP etc. and able to work with them to meet the business requirements.
• Ability to handle team dynamics.
• Sound knowledge in Safe Agile practice.
• Should have good communication skills.
• Should possess fundamental knowledge on cloud platforms.
• Prototyping Mindset in terms of Design thinking/Design Sprint approach with team.
• Preferred “SSM or SASM or SA” in Safe practice
• PMI Certification (Good to have)
• Project Delivery/Reporting
• Lead and coach scrum adoption
• Team Management

Job title: Application Architect
Location: Chennai Guindy
Experience: 15-20 years
No of openings: 2

Key Responsibilities:

• Identify business problems and work on developing Proof-of-concepts to demonstrate the technology capabilities with pros and cons of identified options.
• Architect, Design, Develop & Implement frameworks and application Software Components using Enterprise/Open-Source technologies.
• Design & Implement Application Architecture concepts and best practices (Tiers, Partitioning, Modularity) Architecture NFRs, Availability (HA/DR), Performance (Capacity, Resource Utilization, Responsiveness), Information Security (Authentication, Authorization, Encryption) State of the art Integration Patterns, including SOA, API, Micro-Services, including integration with COTS solutions, Mobile, etc.
• Analyze & Identify Business Capabilities and develop new business capabilities
• Troubleshoot pre and post-production functional and non-functional issues
• Understand the complexity of current systems, identify system interfaces, and Capture NFR’s
• Capability to learn new technologies quickly, stay up to date on the latest industry, technology trends and techniques.

Required Skills and Qualifications:

• 15+ Years IT Experience with 6+ Years’ experience in developing and architecting web applications with heavy usage of JavaScript.
• Extensive industry experience with web applications based on SOA principles.
• Strong understanding of UI frameworks/languages such as Angular, NodeJS, Express JS, ReactJS, jQuery, CSS, and HTML5
• Experience with responsive UI design and development
• Expert in JavaScript/ES6, building Responsive, high performing, heavy-traffic web application using JS Frameworks (Angular, React, Ember, etc.) and third part libraries
• Experience with unit-test driven approach to development, expert knowledge of build tools (Webpack, Gulp, Grunt), and Continuous Integration and Continuous Deployment with Jenkins
• Experience building applications using Adaptive/Responsive Design Principles and leveraging various applications layers to enhance performance
• Expert in Frontend, Middleware design, development & implementation with experience in Angular, Node Express JS, and related technologies.
• Experience in AWS Cloud Infrastructure, AWS application services, AWS Database services, Containers, Microservices
• Experience in designing Micro services reference Architecture, Design, Implementation.
• Experience in BRMS, BPMN, Integrations
• Cloud native solutions, DevOps, Containers, CI/CD, Code Quality, Micro-Services and API architectures, Cloud, Mobile, Analytics
• Experience in NoSQL, Elasticsearch, Python, R will be Nice-to-have. • Experience in Linux is a plus
• Experience in Data Modeling, Master Data Management will be Nice-to-have.

Job title: ODI (Oracle Data Integrator) Developer
Location: Chennai
Experience: 5-8 years
Education Qualification: Any graduate
No of openings: 7

Roles and Responsibilities

• Design, develop, and maintain ETL processes using Oracle Data Integrator (ODI) to support business intelligence and analytics.
• Work with Oracle and MySQL databases, writing optimized SQL and PL/SQL queries for data extraction and transformation.
• Integrate and transform data from heterogeneous sources, ensuring accuracy and consistency.
• Collaborate with data architects and analysts to support data modeling and warehouse design.
• Monitor and troubleshoot ETL workflows, applying performance tuning techniques to ensure efficiency.
• Utilize scripting languages (e.g., Python, JavaScript) for automation and custom data processing (preferred).
• Communicate effectively with cross-functional teams to gather requirements and deliver data solutions.
• Maintain documentation for ETL processes and ensure compliance with data governance standards.

Required and Desired skills:

• 5-8 years of experience as an ETL Developer, with hands-on expertise in Oracle Data Integrator (ODI).
• Proficiency in Oracle Database and MySQL, with strong skills in SQL and PL/SQL development.
• Experience in data integration, transformation, and loading from heterogeneous data sources.
• Strong understanding of data modeling concepts and ETL best practices.
• Familiarity with performance tuning and troubleshooting of ETL processes.
• Knowledge of scripting languages (e.g., Python, JavaScript) for automation is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication skills to work effectively with cross-functional teams.

Job title: Program Manager – Client Services
Location: Bangalore (Initially based in Bangalore, Movate offers the opportunity to work in the U.S. based on your performance)
Experience: 2 to 4 years
Education Qualification: MBA Sales & Marketing / MBA Marketing & Operations

Note: A preference would be given to candidates from top 50 business schools.

Roles and Responsibilities:

• Manage end-to-end delivery of client programs ensuring timelines, quality, and budget adherence
• Build and maintain strong client relationships, understanding their business needs and expectations
• Coordinate cross-functional teams to align project objectives and resolve issues promptly
• Monitor program performance, prepare reports, and communicate progress to stakeholders
• Identify opportunities for service improvement and contribute to business development initiatives

Required Skills & Desired Skills:

• MBA graduate with a minimum of 2 to 3 years’ experience in IT/ITES industry.
• Strong interest in program management and client services
• Excellent communication, interpersonal, and stakeholder and client management skills
• Strong organizational and multitasking abilities with a problem-solving mindset
• Ability to work collaboratively in a fast-paced, agile environment
• Prior work experience in client-facing roles is an added advantage

**Relocation to the U.S. is performance-based, and top performers may become eligible even immediately after the probationary period.

Job title: Manager – Sales
Location: Bangalore (Initially based in Bangalore, Movate offers the opportunity to work in the U.S. based on your performance)
Experience: 2 to 4 years
Education Qualification: MBA Sales & Marketing / MBA Marketing & Operations

Note: A preference would be given to candidates from top 50 business schools.

Roles and Responsibilities:

• Proactively research and identify potential clients and markets, initiate contact, and convert leads into customers
• Manage and nurture relationships with current clients, understand their business challenges, and offer tailored solutions to enhance satisfaction and retention
• Collaborate with internal teams to align client expectations and ensure successful delivery of services
• Prepare and deliver compelling sales presentations and proposals
• Meet and exceed individual and team sales targets
• Track market trends and competitor activities to identify opportunities and threats

Required Skills & Desired Skills:

• MBA graduate with a minimum of 2 to 3 years’ experience in IT/ITES industry.
• Passion for sales and business development
• Strong communication, interpersonal, and negotiation skills
• Ability to build rapport quickly and maintain client relationships
• Self-driven, target-oriented, and comfortable working in a fast-paced environment
• Prior work experience in sales, business development, or client management is a plus

**Relocation to the U.S. is performance-based, and top performers may become eligible even immediately after the probationary period.

Job title: Network Security Engineer – L2
Location: Hyderabad / Chennai
Experience: 3 to 5 Years
Education Qualification: Any Graduate (Must)
No of Openings: 12

Roles and Responsibilities:

• Ability to communicate with tech-savvy clients using perfect written and spoken English;
• Familiarity with a range of enterprise software/ security solutions and be comfortable in conversations with IT professionals and technical clients
• Experience troubleshooting and solving technical problems, client advocacy, empathy, and keen attention to detail;
• Available to work any assigned shift – the team provides 24×7 coverage for our clients around the world. But it’s PST for now until further updates;
• Help resolve software and technical questions for the client efficiently and effectively;
• Gather the required information necessary to best handle client software and technical inquiries; Manage client expectations regarding estimated response times for issue resolution;
• Meet SLAs like response and resolution times by partnering within L2 and L3 advisor; Extensively research and document client technical issues.
• Collaborate with technical support team members to properly manage client inquiries and escalate when appropriate;
• Partner with technical support team members on various strategic projects when needed;
• Own client technical issues from initial report to resolution, communicating with clients regularly regarding issue status.

Technical Skills:

• 3 to 5 years relevant experience
• Network Security – SSL/TLS, VPNs (IPsec, GRE), Firewall, IDS/IPS;
• Knowledge of protocols such as HTTP, SMTP, FTP, DNS, DHCP;
• Network troubleshooting experience – familiarity with tools such as Ping, Traceroute, MTR;
• Network protocol analyzers – Knowledge on anyone of these: tcpdump, Wireshark, fiddler;
• Good to have o Authentication protocols such as LDAP, SAML, 2FA, MFA etc;
• Basic knowledge on operating systems – Linux, Unix; Basic Knowledge on Web proxy, transparent proxy, reverse proxy, Explicit proxy & PAC files.

Job title:  Customer Support (Portuguese )
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings:  3

Roles and Responsibilities:

• Gaming experience is mandatory.
• Ability to multi-task.
• Ability to stay focused while working on multiple programs.
• De-escalate issues as necessary.
• Understand player needs (read attentively, respond appropriately).
• Problem-solving skills.
• Patience and willingness to help.
• Strong customer service orientation and disposition.
• Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
• Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
• Excellent written and verbal communication skills in Portuguese.

Required Skills & Desired Skills

• Excellent Conversational and Customer Service Skills.
• Excellent verbal, written, and interpersonal communication skills.
• For Portuguese, the level required is above (B2).
• Customer Service experience is a plus.
• Ability to multi-task.
• Typing skills (Chat/Email: 35 wpm).
• High School Diploma or equivalent.

Job title:  Customer Support (Italian)
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings:  13

Roles and Responsibilities:

• Gaming experience is mandatory.
• Ability to multi-task.
• Ability to stay focused while working on multiple programs.
• De-escalate issues as necessary.
• Understand player needs (read attentively, respond appropriately).
• Problem-solving skills.
• Patience and willingness to help.
• Strong customer service orientation and disposition.
• Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
• Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
• Excellent written and verbal communication skills in Italian.

Required Skills & Desired Skills

• Excellent Conversational and Customer Service Skills.
• Excellent verbal, written, and interpersonal communication skills.
• For Italian, the level required is above (B2).
• Customer Service experience is a plus.
• Ability to multitask.
• Typing skills (Chat/Email: 35 wpm).
• High School Diploma or equivalent.

Job title:  Customer Support (German)
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings:  8

Roles and Responsibilities:

• Gaming experience is mandatory.
• Ability to multi-task.
• Ability to stay focused while working on multiple programs.
• De-escalate issues as necessary.
• Understand player needs (read attentively, respond appropriately).
• Problem-solving skills.
• Patience and willingness to help.
• Strong customer service orientation and disposition.
• Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
• Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
• Excellent written and verbal communication skills in German.

Required Skills & Desired Skills

• Excellent Conversational and Customer Service Skills.
• Excellent verbal, written, and interpersonal communication skills.
• For German, the level required is above (B2).
• Customer Service experience is a plus.
• Ability to multi-task.
• Typing skills (Chat/Email: 35 wpm).
• High School Diploma or equivalent.

Job title:  Customer Support (French)
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings:  6

Roles and Responsibilities:

• Gaming experience is mandatory.
• Ability to multi-task.
• Ability to stay focused while working on multiple programs.
• De-escalate issues as necessary.
• Understand player needs (read attentively, respond appropriately).
• Problem-solving skills.
• Patience and willingness to help.
• Strong customer service orientation and disposition.
• Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
• Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
• Excellent written and verbal communication skills in French.

Required Skills & Desired Skills

• Excellent Conversational and Customer Service Skills.
• Excellent verbal, written, and interpersonal communication skills.
• For French, the level required is above (B2).
• Customer Service experience is a plus.
• Ability to multi-task.
• Typing skills (Chat/Email: 35 wpm).
• High School Diploma or equivalent.

Job title:  Financial Planning and Analysis Specialist
Work Location: Chennai/Bangalore
Experience: 5+ Years
Education Qualification: CA/CMA
No of openings:  2

Roles and responsibilities:

• Responsible for month close activities including preparation and review of Company level PL, Delivery Unit and location level MIS
• Track revenue and gross margin by Delivery Unit and by location and expenses by cost center
• Work on quarterly estimate and rolling forecast of Company level PL including the Delivery and location level PL and should be able to provide insights
• Assist in Annual Planning and budgeting activity
• Should be able to navigate across multiple reports and work on the variance analysis to track the MoM variance and the budget vs actuals
• Should have strong business partnering skills and ability to communicate and collaborate with various business units and other cross functional teams
• Should prepare Board doc and other presentations on financial performance on a monthly and quarterly basis
• Should be agile, open to challenges and work under high pressure to meet the demanding deadlines
• Should have good excel skills.

Required Skills & Desired Skills:

• Strong Excel skills, financial reporting, and month-end close experience.
• Expertise in budgeting, forecasting, and variance analysis across business units.
• Ability to prepare P&L, MIS reports, and executive presentations.
• Strong business partnering, communication, and cross-functional collaboration.
• Agility under pressure, analytical mindset, and familiarity with ERP/BI tools.