Join Movate Philippines

Job title: IT Help Desk Analyst
Location: Upper McKinely Hill, Taguig City, Metro Manila
Experience: 1-3 years of Experience in IT Help Desk
Education: High School

Roles and Responsibilities:

• Provide first-level support via calls, emails, and tickets with a goal of first-call resolution
• Troubleshoot wireless access points, printers, EMR, Adobe, HR apps, Microsoft rollouts, and more
• Perform SOP-based triaging and escalate complex issues to advanced teams
• Maintain and contribute to our knowledge base
• Deliver clear remote troubleshooting and guidance

Required Skills & Desired Skills

• Must have 1 – 3 years of experience in technical service desk support in BPO Industry
• Must have Hands-on with Windows, Linux, and Mac OS
• Must have knowledge/experience of office tools, printers, scanners, network security & antivirus
• Strong problem-solving and multitasking skills
• Customer-focused with excellent communication skills
• Experience with Microsoft rollouts, EMR systems, Adobe products & HR apps
• Willingness to work in night-shift schedule

Job title: Inbound Sales Representative
Work Location: 3rd floor, East Gate Business Center, Marcos Hi-way, Antipolo City
Experience:  Minimum of 3 months call centre experience
Education Qualification:  High School Graduate
Openings: 120+

Roles and Responsibilities:

• As an Inbound Sales Representative you will handle incoming calls from potential and existing customers.
• Your role is to assist with inquiries, resolve issues, and convert interest into subscriptions by offering tailored SiriusXM packages.
• This position requires excellent communication and problem-solving skills.

Required Skills & Desired Skills

• At least 3 months of BPO experience
• Preferably with a Sales or Collections background
• Excellent communication skills
• High school graduate or higher
• Willingness to work onsite, including shifting schedules, holidays, and weekends
• Must be willing to work in Antipolo site. Our office is near LRT 2 Antipolo Station

Enjoy these HUGE perks:

• *Php 20,000 Package per month + Up to Php 16,000*on commissions/incentives per month
• PAYDAY EVERY SATURDAY!!!
• Weekly incentives
• HMO after a month + Life Insurance
• Flexible Service Incentive Leaves (SIL) program

*Terms and Conditions apply.

Job title: Outbound Sales Representative
Work Location: Upper Mckinley Hill, Taguig
Experience:  Minimum of 3 months call centre experience
Education Qualification:  High School Graduate
Openings: 75+

Roles and Responsibilities:

• As an Outbound Sales Representative you will be responsible for contacting potential customers who have recently purchased a new or used vehicle and received a complimentary US Satellite Radio Free trial.
• Your primary role is to convert these trial users into paying subscribers by offering promotional packages and highlighting the value of entertainment services.

Required Skills & Desired Skills

• At least 3 months of BPO experience
• Preferably with a Sales or Collections background
• Excellent communication skills
• At least a High school graduate
• Willing to work onsite and on shifting schedules/holidays/weekends
• Must be willing to work in Taguig

Enjoy these HUGE perks:

• *Php24,334.67 Salary per month
• Uncapped commissions
• PAYDAY EVERY SATURDAY!!!
• Weekly incentives
• HMO after a month
• Life and Accident Insurance
• Flexible Service Incentive Leaves (SIL) program

*Terms and condition apply

Job title: Inbound Sales Representative
Work Location: Upper Mckinley Hill, Taguig
Experience:  1 year of BPO experience handling Telco or Sales
Education Qualification:  High School Graduate
Openings: 75 FTE’s

Roles and Responsibilities:

• An Inbound Sales Representative for a US Telecom B2B program handles incoming communications from business clients, identifies their needs, and promotes suitable telecom solutions to achieve sales targets.

Required Skills & Desired Skills:

• High School Graduate
• 1 year of BPO experience handling Telco or Sales
• Must be amenable to work on flexible schedules
• Must be amenable to work onsite
• Must be amenable to start immediately
• Must be amenable to work in Mckinley Hill, Taguig

Apply now and enjoy these HUGE perks:

• Php 28K Monthly Package (Php 26,000 Basic Pay + Php 2,000 Non-taxable allowance)
• Php 1,000 Regularization Allowance
• *Php 25,000 New Hire Incentives
• Uncapped Commissions
• HMO after a month + 1 Free Dependent Upon Regularization
• Life and Accident Insurance
• Flexible Service Incentive Leaves (SIL) program
• Annual Performance/Merit Increases
• Fast-Track Internal Career Opportunities

*Terms and conditions apply

Job title:  Deutsch Customer Service Representative
Work Location: EGBC, Antipolo City
Experience: 1-2 years of CSR experience
Education Qualification: At least 2 years of college

Roles and Responsibilities:

• Handle customer queries/issues through voice and/or non-voice transactions, demonstrating attentive listening and effective communication skills to ensure customer satisfaction.
• Identify and assess customer needs by actively listening and asking relevant questions, following established processes and guidelines to provide accurate and timely resolutions.
• Maintain necessary documentation of each interaction with customers, ensuring accurate recording of details, actions taken, and resolutions provided.

Required Skills & Desired Skills:

• Should have completed at least 2 years of college, a 2-year vocational course, or a 4-year degree course.
• Willing to work in Antipolo City and the ability to work remotely.
• Flexibility to work Deutsch business hours and be available during weekends and holidays as per business needs.
• At least 6 months of professional customer support experience
• Sound knowledge of telephone etiquette

Job title:  Customer Service Representative 
Work Location: Bonifacio Global City (BGC) in Taguig City
Experience:  6months -1 Year
Education Qualification: High School Diploma
No of openings: 100+ Openings
Walk-in Interview: Every Monday – Wednesday
Walk-in Date: 9.30 AM to 3.00 PM

Roles and Responsibilities:

• Manage large amounts of incoming phone calls, Emails and/or Chats
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers

Required and Desired skills:

• 6-12 months of proven customer support experience or experience as a Client Service Representative
• High school diploma
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Job title:  Japanese Customer Service Representative
Work Location: EGBC, Antipolo City
Experience: 6 months
Education Qualification: At least 2 years of college
No of openings:  6

Roles and Responsibilities:

• Handle customer queries/issues through voice and/or non-voice transactions, demonstrating attentive listening and effective communication skills to ensure customer satisfaction.
• Identify and assess customer needs by actively listening and asking relevant questions, following established processes and guidelines to provide accurate and timely resolutions.
• Maintain necessary documentation of each interaction with customers, ensuring accurate recording of details, actions taken, and resolutions provided.

Required Skills & Desired Skills:

• Should have completed at least 2 years of college, a 2-year vocational course, or a 4-year degree course.
• Willing to work in BGC Taguig City and the ability to work remotely.
• Flexibility to work Japanese business hours and be available during weekends and holidays as per business needs.
• N1 or native
• At least 6 months of professional customer support experience (Japanese language)
• Sound knowledge of telephone etiquette
• Use of Kanji

Job title:  Spanish Customer Service Representative
Work Location: EGBC, Antipolo City
Experience: 6 months
Education Qualification: At least 2 years of college
No of openings:  6

Roles and Responsibilities:

• Handle customer queries/issues through voice and/or non-voice transactions, demonstrating attentive listening and effective communication skills to ensure customer satisfaction.
• Identify and assess customer needs by actively listening and asking relevant questions, following established processes and guidelines to provide accurate and timely resolutions.
• Maintain necessary documentation of each interaction with customers, ensuring accurate recording of details, actions taken, and resolutions provided.

Required Skills & Desired Skills:

• Should have completed at least 2 years of college, a 2-year vocational course, or a 4-year degree course.
• Willing to work in BGC Taguig City and the ability to work remotely.
• Flexibility to work Spanish business hours and be available during weekends and holidays as per business needs.
• N1 or native
• At least 6 months of professional customer support experience (Spanish language)

Job title:  German Customer Service Representative
Work Location: EGBC, Antipolo City
Experience: 6 months
Education Qualification: At least 2 years of college
No of openings:  6

Roles and Responsibilities:

• Handle customer queries/issues through voice and/or non-voice transactions, demonstrating attentive listening and effective communication skills to ensure customer satisfaction.
• Identify and assess customer needs by actively listening and asking relevant questions, following established processes and guidelines to provide accurate and timely resolutions.
• Maintain necessary documentation of each interaction with customers, ensuring accurate recording of details, actions taken, and resolutions provided.

Required Skills & Desired Skills:

• Should have completed at least 2 years of college, a 2-year vocational course, or a 4-year degree course.
• Willing to work in BGC Taguig City and the ability to work remotely.
• Flexibility to work German business hours and be available during weekends and holidays as per business needs.
• N1 or native
• At least 6 months of professional customer support experience (German language)