Careers at Movate – Temple, Texas
We’re hiring in Temple, Texas
With headquarters in Plano, Texas, our delivery centers in Temple, Texas, and Austin, flesh out premium customer and technical support services to domestic, nearshore, and offshore clients. As a seasoned player in the tech support business, Movate has a strong focus on Enterprise Product Services and Digital Customer Experiences. The teams’ multilingual proficiency, omnichannel support capabilities, and personalized interactions have morphed these locations into new-age experience centers for global brands.
Movate in Temple, Texas
Enter Movate—a human-centered technology and experiences company. Our diverse global team of customer-centric thinkers, collaborators, and co-creators is passionate about helping clients succeed. The team offers complex tech support services via niche technical positions, software development roles, and other positions such as customer service reps and advisors, senior professional staff, sales, and gig roles. Teams have high visibility and one-on-one interaction with most of the senior leadership based out of the US. Digital skilling programs, equal opportunities, flexible work, career progression tracks, and other benefits make Movate an enriching workplace.
The culture code
Recognized for the “Best Global Culture – 2023” by Comparably, Movate was hailed as the “Best Company for Diversity” and the “Best Company for Women” by Comparably in 2022.
At Movate, we’re embracing the future with open arms; our commitment to excellence spurs us on at work. Going by our motto and strength: “people first, people always,” we’ve nurtured a talent community of vibrant individuals who inspire each other. A heterogeneous mix of Movators from diverse cultural backgrounds come together with their novel ways of working and fresh perspectives as they deliver high-touch and high-tech support to global clients. Build the future you’ve imagined via careers at Movate, Temple, Texas.
Discover an array of career opportunities that can propel your tech career forward.
Job title: Outbound Lead Generation Representative
Work Location: Remote (Applicable to candidates located in Alabama (AL), Georgia (GA), Indiana (IN), Iowa (IA), Kentucky (KY), Louisiana (LA), Mississippi (MS), North Carolina (NC), South Carolina (SC), Tennessee (TN), Texas (TX), West Virginia (WV))
Experience: Minimum of 6 months of experience in customer service, call centre, or sales preferred
Education Qualification: High School Diploma or GED
Roles and Responsibilities:
- In this role, you’ll connect with existing military customers and their families on behalf of one of the nation’s largest insurance providers. Your primary responsibility will be to generate qualified leads and smoothly transfer calls to licensed Insurance Agents, ensuring a seamless experience for the customer.
- Make outbound calls to existing military customers and their families on behalf of one of the nation’s largest insurance providers
- Engage customers in professional, courteous conversations to build trust and interest
- Identify and qualify potential leads based on customer needs and eligibility.
- Seamlessly transfer qualified calls to licensed Insurance Agents for further assistance
- Maintain accurate records of calls, leads, and outcomes in the CRM system
- Meet or exceed daily and weekly performance targets for call volume and lead generation
- Provide feedback to the team on customer trends and opportunities for improvement
Required Skills & Desired Skills
- Private and secure workspace at home free from background noise or distractions
- Strong communication skills with the ability to engage diverse customers clearly and professionally
- Ability to listen actively, handle objections, and build rapport quickly
- Comfortable working with call scripts while adapting to customer needs
- Basic computer skills and familiarity with CRM or call management systems
- Goal oriented, self motivated, and able to work independently in a remote environment
- Respectful and empathetic approach when working with military families
- Prior work-from-home call center experience is a plus!
- Must complete a self-administered tech validation tool through Thinscale
- Must strictly adhere to assigned work schedules and have no scheduling conflicts within the next 30 days
- Must be able to pass the background check and Drug Screen
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| Job Level | 0 – 6 Months |
Build your future at Movate
Roles Available
Recruitment fraud alert
The team at Movate has been alerted about fraudulent messages, hoax emails from certain employment agencies, and people requesting candidates for money in exchange for a position at Movate.
Movate is a merit-based employer and does not authorize any agency or individual to collect money or request a security cash deposit for employment at Movate.
As a job seeker, please be wary of the following guidelines to identify hoax job offers and emails:
- We don’t send job offers from email services like Gmail, Rediffmail, Yahoo mail, Hotmail, and other email ids.
- We never request money for any purpose before, during, or after the hiring process.
- The Movate recruitment team does not collect personal information or sensitive documents like bank account details or credit card information for hiring a candidate.
Stay safe and stay vigilant.
Employment Verification
For employment verification inquiries, kindly reach out to our dedicated team at employment.verification@movate.com. We’ll assist you in confirming relevant employment details at the earliest.
