Author: Movate Admin
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Designing for Harmony
In a world where users demand intuitive, aesthetically pleasing, and functional interfaces, achieving user experience (UX) design harmony is a cornerstone of successful digital products. Design harmony is about crafting experiences with seamless interplay between form, function, and user needs. 88% of consumers are less likely to return to a site with bad UX, 53%
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The data value chain framework: From Information to Impact
Extracting insights are crucial to driving outcomes across Digital Infrastructure Services, Digital Customer Experience (CX), Digital Engineering, Customer Success, and enterprise customer support. It enables organizations to optimize infrastructure, ensuring reliability and efficiency. In CX, data helps personalize interactions, enhance engagement, and improve satisfaction. Digital Engineering relies on data for predictive maintenance, automation, and innovation.
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The passion and innovation needed to deliver exceptional player support in-game
Gaming has transformed from a pastime for children to a cornerstone of the entertainment industry. With traditional console games now joined by a vast array of casual mobile games, the industry has grown exponentially. The Entertainment Software Association reports that 65% of Americans play games regularly, at least once a week, demonstrating the mainstream appeal
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Industry-academia conclave: Views on innovation-driven entrepreneurship
I’ve had the special invitation and opportunity of representing Movate as a guest speaker in the Industry-Academia Conclave at a SDNB Vaishnav College for Women in Chennai, India on 29th January 2025. The theme: Future Skills and Workforce Development. With a total of 4 sessions, the conclave witnessed top speakers and delegates across from the
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Security Certifications: In defense of enterprise AI systems
In today’s AI economy, rising security concerns take centerstage as enterprises build and deploy AI solutions. Let’s look at the impact of security certifications like ISO 27001, PCI DSS, and SOC 2 Type 2 on AI, and why they’re essential. AI has the potential to bring about unprecedented benefits, from improved efficiency and productivity to enhanced
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What Are the Unmissable CX Trends to Watch For in 2025?
As 2025 unravels itself, here’s a look into how the world of customer experience (CX) has evolved over the last year and what lies ahead. Forrester Research published their US CX Index in June 2024, highlighting a significant opportunity for improvement in customer experience across America. Only the airline industry appeared to be improving the
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Movate Unveils Movate SalesEdge: Revolutionizing Revenue Growth with AI-Powered, Human-Led Sales Services
Integration of TSD Global’s Expertise and Movate AI Solutions Sets a New Benchmark in Sales Innovation Movate, a global leader in digital technology and customer experience services, today announced the rebranding of its revenue services portfolio to Movate SalesEdge. This strategic transformation integrates the advanced sales capabilities of TSD Global, Movate’s recent acquisition, with the
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The AI vs AI scenario: GenAI’s impact on digital defenses and cyber attacks
Enterprise cybersecurity is now a battleground not just for leaders, but for AI systems as well. We find ourselves in a kind of double-edged sword situation involving the positives and negatives of leveraging the power of GenAI—Its dual role in strengthening defenses as well as enabling new types of cyberattacks. Hackers are leveraging the same
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Movate appoints Jay Sahal as Chief Financial Officer to lead financial strategy and accelerate AI-enabled growth
Bengaluru, India – January 27, 2025 Movate, a leading digital services company, is delighted to announce the appointment of Jay Sahal as its new Chief Financial Officer. Jay brings extensive global leadership experience in shareholder value creation, mergers and acquisitions, fundraising and capital planning, financial and strategic planning, as well as a deep understanding of
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Agentic AI & Machine Customers: From helpful assistants to skilled collaborators and autonomous workers
Agentic AI systems operate autonomously, they learn, collaborate, adapt, and make real-time decisions in complex, nuanced and emergent environments. Contrary to traditional AI that is reliant on human intervention, programming, training, and is limited by models, algorithms, and predefined rules; this new generation of artificial intelligence is designed to realize goals. Agentic AI systems augment