Author: Movate Admin
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HMG Strategy’s 17th Annual Dallas C-Level Technology Leadership Summit
The event was a nexus of top tech leaders sharing pragmatic experiences and thought-provoking views. On April 3, 2025, the Stonebriar Country Club in Frisco, Texas, became the convergence point for senior technology leaders at the 17th Annual Dallas C-Level Technology Leadership Summit, hosted by HMG Strategy. This summit convened over 500 CIOs, CTOs, CISOs,
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Movate wins Gold at the Titan Innovation Awards 2025
Movate clinches the Gold award for the Best Artificial Intelligence Technology Innovation under the “Innovation in Technology” category at the Titan Innovation Awards. The recognition sets the benchmark in AI-led sales enablement. The recognition highlights Movate Sales Agent Assist—an AI-driven solution that blends real-time insights, predictive analytics, and GenAI to support sales teams with dynamic,
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Evolving Roles of Agents in Dynamic CX Landscape
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Movate Partners with Databricks to Accelerate AI Innovation and Data-Driven Transformation
Bangalore, India – April 9, 2025 Movate, a global leader in digital technology and customer experience (CX) services, has been recognized as a Validated Partner in the Built on Databricks Partner Program — a distinction that highlights SaaS companies delivering impactful products and solutions built natively on the Databricks Data Intelligence Platform. The Built on
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Agentic AI: Level up chat support with Movate’s QPA to gain the edge
Movate’s Quality Process Automation (QPA) solution, an agentic AI solution flavored with GenAI automates the entire process of assessing the quality of chat conversations against predefined rubrics that are specific to every case and type of end users. The solution is applicable commonly to contact center support agents and gig experts offering product support. In
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Riding the W(AI)VE™ of innovation and reimagining Enterprise 2030
Movate participated as a Gold Partner at the 17th Annual Silicon Valley Global Innovation Summit, hosted by HMG Strategy on February 27, 2025, at the Hyatt Centric Mountain View, CA, USA. Themed “Lead the Innovation Wave and Reimagine Enterprise 2030,” the event brought together top tech and business leaders to explore the future of enterprise
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Movate recognized as a “Horizon 2 Enterprise Innovator” in the HFS Horizons Generative Enterprise Services 2025 report
Movate has been recognized as an Enterprise Innovator in the HFS Horizons Generative Enterprise Services 2025 report. Movate is now positioned in the Enterprise Innovators (Horizon 2) category with capabilities to leverage AI and GenAI to improve decision-making and drive unmatched stakeholder experience. The ranking highlights Movate’s strength in leveraging GenAI/AI to enhance efficiency, boost
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Movate named among the Top 100 Outsourcing Leaders by OA500 2025
We’re delighted to announce that Movate has officially secured rank #56 in the Outsource Accelerator OA500 2025 and Global Outsourcing Firm (BPO) Index—An objective analysis and ranking of the world’s top 500 outsourcing firms. With an OA score of 275, the ranking reflects Movate’s exceptional contributions to the global outsourcing industry and is based on
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Agentic AI: Quality Analytics for enchanting CX via Movate Interaction Analytics
The future of customer support is becoming GenAI powered Agents + Humans in the Loop: The real-time deployment use case of Movate Interaction Analytics (MIA) solution takes the market by storm with its first mover advantage. A new frontier in agent empowerment is here. Contact center heads are on their toes to balance the need
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The Hidden Costs Of Poor IT Infrastructure In Generative AI Deployments
Generative AI is transforming customer service, automating interactions, resolving queries faster, and offering personalized experiences at scale. The AI transformation in the customer service environment offers the opportunity for transformation in how customers see brands – through the use of intelligent chatbots – but also offers productivity tools for the customer service team. This is