Author: Movate Admin

  • Forrester mentions Movate in The Salesforce Consulting Services Landscape, Q4 2025 Report

    Forrester mentions Movate in The Salesforce Consulting Services Landscape, Q4 2025 Report

    Forrester mentioned Movate in “The Salesforce Consulting Services Landscape, Q4 2025 Report. In its overview of 42 providers, Forrester mentioned Movate and its focus the manufacturing of high-tech products, retail and telecommunications industries. The report identified top business scenarios, capabilities by core business scenarios, and the top three extended business scenarios focused on by providers.

  • The Human + AI Continuum: Building the Next-Gen Digital Workforce in CX and IT

    The Human + AI Continuum: Building the Next-Gen Digital Workforce in CX and IT

    For years, discussions about technology and work were framed as a zero-sum game, with fears that automation would replace people wholesale. Today, the conversation has shifted. Businesses are bringing humans and AI together to build a new kind of workforce—one where each complements the other. Humans contribute empathy, context, and creativity, while AI delivers scale,

  • Reflecting on the highlights of 2025 at Movate

    Reflecting on the highlights of 2025 at Movate

    2025 was more than just another year for Movate. It was a year where ambition translated into action, and innovation delivered real business impact. Here’s a quick recap of the year gone by. With our bold positioning along the theme of “Ride the W(AI)VE™ of transformation,” Movate affirmed its voice as a challenger brand built

  • Retail, E-commerce Trends for 2026

    Retail, E-commerce Trends for 2026

    Retailers are increasingly turning to Generative AI as a new channel for customers to discover, interact with, and purchase their products. Walmart stores in the US have integrated shopping features within ChatGPT, allowing customers to browse products and utilize the ‘Instant Checkout’ option. Having LLMs surface content of service providers is highly likely to be

  • The Code Behind the Wheel: The Era of AI-Led Mobility and 2026 trends

    The Code Behind the Wheel: The Era of AI-Led Mobility and 2026 trends

    The industry is undergoing a shift of its own, as vehicles are increasingly becoming software-defined, with new developments and differentiation led by AI-powered digital experiences, rather than just mechanical engineering. Forrester’s mobility commentary has emphasized that many established automakers are still working through the organizational reality of becoming digital engineering companies (not just manufacturing leaders).

  • Predictive Quality Engineering: Thwart Defects Before Reaching Users

    Predictive Quality Engineering: Thwart Defects Before Reaching Users

    For enterprises having to manage relentless release cycles, soaring customer expectations, and complex, distributed architectures, traditional QA is reaching its limits. Detecting defects after they occur is no longer enough. The competitive edge now lies in preventing defects long before they ripple into production environments or degrade user experience. This is where modern Quality Engineering

  • Movate acquires Solomo to strengthen Salesforce and AI capabilities in healthcare

    Movate acquires Solomo to strengthen Salesforce and AI capabilities in healthcare

    Plano & Southlake, TEXAS – December 12, 2025 Movate, a global leader in digital technology and customer experience (CX) services, today announced the acquisition of Solomo, a premier Salesforce, data and AI consulting company with deep specialization in the healthcare sector. This strategic move positions Movate well to significantly enhance its capabilities in delivering AI-driven

  • CX trends for 2026: What’s in store for Experience Strategy in the Digital-First Era

    CX trends for 2026: What’s in store for Experience Strategy in the Digital-First Era

    As 2026 approaches, customer experience is entering a decisive new era. Advances in AI, data, automation, digital operations, and workforce evolution are reshaping how organizations deliver value. Industry analysts (references listed toward the end) indicate through their research that the upcoming 12 to 18 months are likely to be marked by greater expectations, a higher

  • Movate Recognized as a Leader in NelsonHall’s 2025 CX Services Transformation – NEAT Evaluation

    Movate Recognized as a Leader in NelsonHall’s 2025 CX Services Transformation – NEAT Evaluation

    Movate has been positioned as a Leader in NelsonHall’s “CX Services Transformation 2025” NEAT Evaluation. Movate was recognized across all 4 evaluated segments: The NelsonHall study evaluates providers on two critical dimensions: their ability to deliver immediate benefit and the ability to meet future client requirements. Movate performed strongly on both axes, demonstrating our capability

  • Movate’s SC(AI)LE TANK 2025: From ideation to scalable roadmaps

    Movate’s SC(AI)LE TANK 2025: From ideation to scalable roadmaps

    Imagine a scenario where a company’s employees transform into intrapreneurs and pitch investment-worthy business ideas that could disrupt the market. Modelled on the lines of Shark Tank, the American business reality television, Movate conducted its version format called the “SC(AI)LE TANK 2025” from 18th to 19th November 2025 at Chennai, India. The event was an