Author: Movate Admin
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Retail, E-commerce Trends for 2026
Retailers are increasingly turning to Generative AI as a new channel for customers to discover, interact with, and purchase their products. Walmart stores in the US have integrated shopping features within ChatGPT, allowing customers to browse products and utilize the ‘Instant Checkout’ option. Having LLMs surface content of service providers is highly likely to be
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The Code Behind the Wheel: The Era of AI-Led Mobility and 2026 trends
The industry is undergoing a shift of its own, as vehicles are increasingly becoming software-defined, with new developments and differentiation led by AI-powered digital experiences, rather than just mechanical engineering. Forrester’s mobility commentary has emphasized that many established automakers are still working through the organizational reality of becoming digital engineering companies (not just manufacturing leaders).
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Predictive Quality Engineering: Thwart Defects Before Reaching Users
For enterprises having to manage relentless release cycles, soaring customer expectations, and complex, distributed architectures, traditional QA is reaching its limits. Detecting defects after they occur is no longer enough. The competitive edge now lies in preventing defects long before they ripple into production environments or degrade user experience. This is where modern Quality Engineering
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Movate Acquires Solomo to Strengthen Salesforce and AI Capabilities in Healthcare
Plano & Southlake, TEXAS – December 12, 2025 Movate, a global leader in digital technology and customer experience (CX) services, today announced the acquisition of Solomo, a premier Salesforce, data and AI consulting company with deep specialization in the healthcare sector. This strategic move positions Movate well to significantly enhance its capabilities in delivering AI-driven
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CX trends for 2026: What’s in store for Experience Strategy in the Digital-First Era
As 2026 approaches, customer experience is entering a decisive new era. Advances in AI, data, automation, digital operations, and workforce evolution are reshaping how organizations deliver value. Industry analysts (references listed toward the end) indicate through their research that the upcoming 12 to 18 months are likely to be marked by greater expectations, a higher
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Movate Recognized as a Leader in NelsonHall’s 2025 CX Services Transformation – NEAT Evaluation
Movate has been positioned as a Leader in NelsonHall’s “CX Services Transformation 2025” NEAT Evaluation. Movate was recognized across all 4 evaluated segments: The NelsonHall study evaluates providers on two critical dimensions: their ability to deliver immediate benefit and the ability to meet future client requirements. Movate performed strongly on both axes, demonstrating our capability
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Movate’s SC(AI)LE TANK 2025: From ideation to scalable roadmaps
Imagine a scenario where a company’s employees transform into intrapreneurs and pitch investment-worthy business ideas that could disrupt the market. Modelled on the lines of Shark Tank, the American business reality television, Movate conducted its version format called the “SC(AI)LE TANK 2025” from 18th to 19th November 2025 at Chennai, India. The event was an
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Forrester mentions Movate in The State of AI-Powered BPO Services – Trends Report
Forrester mentioned Movate in its Trends Report, “The State of AI-Powered BPO Services,” published on October 20, 2025. According to the report’s summary, BPO service providers have relied on the human workforce to manage non-critical business and IT capabilities, such as customer support, data entry, payroll, and IT operations. Although conventional outsourcing engagements lower costs,
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Establishing Enterprise AI Ecosystem – Why Partnerships Will Define the Next Era of AI-Infused Transformation
Artificial intelligence has entered a new phase of maturity. What was once a set of experiments and good-to-have applications is now a driving force behind how businesses operate, compete, and grow. The conversation is now no longer about adoption but about embracing AI at an enterprise scale. Across industry segments, enterprises are embedding AI deeply
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Movate Recognized in the Annual “Best Places to Work Awards” 2025 by Comparably
The 2025 Comparably recognitions bring us immense delight as the awards acknowledge Movate’s focus on employees and testify to a rewarding, happy, and engaging workplace. Movate received awards for the Best Company Happiest Employees, and Best Company Work-Life Balance. Our Philosophy: People First, People Always At the heart of the 2025 recognition is a forward-thinking