Author: Movate Admin
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Movate Celebrates 12 Years in Costa Rica with Addition of New State-of-the-Art Facility
Plans to add 300 jobs by end of 2025 Costa Rica: August 27, 2025 Movate, a global leader in digital technology and IT services, today announced the opening of a new state-of-the-art facility at the Ultrapark-LAG campus in Heredia, Costa Rica, as it celebrates 12 years of operations in the country. This new investment will
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The shifting dynamics of retail product returns in 2025
In 2025, retail returns remain a critical pain point, especially for online purchases, where rates often exceed 24%. Leading retailers and CX teams are leveraging digital interventions for personalized policies and operational efficiencies to mitigate negative impacts while enhancing experience and loyalty. The goal? Transform retail product returns from incurring ‘costs’ to driving ‘competitive differentiation’.
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Podcast #6: Insights from Salesforce’s agentic AI vision
Agentforce represents a defining shift in enterprise AI from assistive tools to autonomous & action-driven agents. As AI continues to reshape the enterprise landscape, Salesforce is pioneering the next wave with its Agentic AI platform, Agentforce. In a recent Movate Talks podcast episode #6, Manjeet Singh, Senior Director of AI Product at Salesforce, shared insights
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Movate is a member of the Dallas Regional Chamber (DRC)
Movate is a member of the Dallas Regional Chamber (DRC) and this membership marks a significant stride in its community engagement and regional growth strategy. Becoming a member of DRC Movate’s choice to be a part of the DRC was about business visibility and purposeful and enhanced contribution to the community; by joining the regional
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Salesforce 2030 Scenario: The Next Decade of CRM
It’s 2030. Your CRM will no longer just store customer data—it will predict, adapt, and act. Conversations will become insights. Pipelines will reshape in real time. Every touchpoint will be orchestrated by AI agents learning continuously. So, how will we get here? And what will the next decade of CRM, led by platforms like Salesforce,
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AI-powered insider threat protection: smarter, faster, safer
Insider risk governance: We will examine key research stats, the shifting tides, how these risks have evolved over the years and Movate’s response in today’s AI era. 83% of companies reported insider attacks in 2024, and CISOs are increasingly concerned about mushrooming threats in 2025. However, insider threats are more visible, complex, and strategically executed
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Movate ESG Report 2025: Driving sustainable innovation, social impact & ethical governance
As enterprises race to scale AI from pilots to full-scale deployments, it’s vital that leaders don’t lose sight of the broader responsibilities toward the environment. At Movate, true innovation is anchored in a strong sense of purpose toward the community in which we operate. Our ESG and CSR commitments ensure that while we advance with
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The Age of the Agentic AI: Why Human-Centric CX Will Define Business Success
Rethinking the Role of Agents in the AI Age In the past, the customer support agent was often seen as the last line of defense — a cost center focused narrowly on call handling times and ticket resolution. Today, that paradigm has shifted. I believe the modern agent is no longer just a problem-solver. They
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From AI vision to enterprise value at scale
AI has evolved from being a futuristic concept to a strategic enterprise imperative. By 2025, enterprises that institutionalize AI are projected to outperform their peers by threefold in profitability and customer satisfaction. For the C-suite, the challenge lies not just in adopting AI but in embedding it into the very fabric of their
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Movate and Anzenna Forge Strategic Partnership to Redefine Insider Risk Governance in the AI Era
Bengaluru, India — July 21, 2025 — Movate, a global leader in digital technology and IT services, today announced a strategic partnership with Anzenna, a next-generation AI-powered insider risk platform. This alliance marks a significant step forward in addressing what is now emerging as the biggest cybersecurity threat of the AI era, insider risk, where