Author: Movate Admin
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Movate and Alcatel-Lucent Enterprise Forge Strategic Partnership to Accelerate AI-Powered Digital Transformation
London, UK – May 27, 2025 – Movate, a global leader in digital technology and customer experience services, today announced a strategic partnership with Alcatel-Lucent Enterprise, a leading provider of secure networking and communication solutions enabling organizations and industries to accelerate their operational efficiencies and competitiveness. As ALE’s chosen AI transformation partner, Movate will support
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A look back at key themes from #CMXSummit 2025
The #CMXSummit 2025, held on May 1-2 in Redwood City, California, was a landmark event that united community builders, business leaders, and change-makers under the common goal of harnessing the power of community to drive growth. For 2025, the event took a different approach by offering more than speeches; it facilitated collaboration, innovation, and actionable
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Small vs. Large Language Models: Exploring the right fit
Choosing the right language model—whether a Small Language Model (SLM) or a large language model (LLM) is contingent on a range of factors, including business goals, customer context, and operational constraints. While SLMs offer advantages such as lower latency, lighter footprint, and easier fine-tuning, they may not always be the most suitable choice, depending on
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Ride the W(AI)VE™ of CX Innovation with Movate at #CCWVegas
Movate is an exhibitor at #CCWVegas, and our experts will be there to meet you at booth #1326 from June 9-12, 2025! Also, join us for Think Tank sessions at Forum E at Caesers Forum. After the event, make sure to check our blog page for highlights, insights, or photos. The reality is that the
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Movate Acquires Prescience, a Leading Data Science and AI Services Company, to Power AI-Led Enterprise Transformation
Bengaluru, India – May 20, 2025 Movate, a global digital technology services provider, today announced the acquisition of Prescience, a leading firm specializing in AI, data science, and advanced analytics. This strategic acquisition represents a major milestone in Movate’s journey to embed artificial intelligence at the heart of its service offerings, enabling clients to unlock
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Our perspectives from Knowledge 2025 AI event
From May 6-8, 2025, we attended the ServiceNow Knowledge 2025 AI event at Las Vegas, USA. The event offered a unique perch as to how industry tech leaders and disruptors are rewiring their enterprises and shaping the future of work in the AI economy The Movate team (Srijit Menon, Ankur Gupta, Prashant Agarwal, and Shashwat
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Podcast #4: Conversation with Amplifon’s Data and AI Officer
Podcast #4: Conversation with Amplifon’s Data and AI Officer In episode #4 of Movate Talks: Business Insights Unplugged, Giuseppe Ficara, Group Data and AI Officer at Amplifon, shared invaluable insights on leveraging data and AI to drive business transformation. With over 15 years of experience in consulting roles at Deloitte and Accenture, Giuseppe has a
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Unlocking Business Transformation with Agentic AI
Agentic AI will fundamentally reshape enterprise workflows and workforce dynamics, where AI agents will move beyond task execution to autonomously orchestrate complex workflows, make decisions and adapt in real time. This shift will redefine industries, including CX, finance and manufacturing, streamlining operations, enhancing personalization and reducing dependency on human intervention. The challenge for CXOs is
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CX Ops Peer Council: Insights and takeaways
“Straight-from-the-source” takeaways from CX experts who are shaping what’s next. The CX Ops Peer Council by Movate brought together a dynamic group of leaders across hospitality, e-commerce, financial services, SaaS and a host of other industries. In our Q1 session, 15 CX practitioners came together to explore GenAI breakthroughs in contact center operations — sharing
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Infographic: A timeline of innovation in motion
AI isn’t just an emerging trend—it’s an unstoppable force reshaping how businesses operate, compete, and grow. The pace is unprecedented: by 2028, 15% of day-to-day work decisions will be made autonomously by agentic AI, up. And 80% of independent software vendors are embedding GenAI capabilities into their platforms, compared to less than 5% as on