Author: Movate Admin
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AI vs AI: Generative AI’s Impact on Digital Defense and Cyber Attacks
Cybersecurity is now a battleground not just for humans, but for AI systems, with Generative AI (GenAI) playing a dual role in both strengthening defenses and enabling new types of cyberattacks. On one hand, GenAI is revolutionizing cybersecurity by improving threat detection, automating responses, and bolstering defensive mechanisms. On the other hand, hackers are leveraging
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Movate recognized as a Global Leader in the 2024 Customer Experience Services Provider Lens by ISG
Movate has been recognized by ISG as a ‘Leader’ in the ISG Provider Lens™ Contact Center – Customer Experience Services Global 2024 report for its AI & Analytics Capabilities. For the 5th consecutive year, Information Services Group (ISG), a leading global technology research and advisory firm, has recognized Movate’s strength in digital innovation and outcome-centric models. The report compares
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Movate Shines as a Global Leader in ISG Customer Experience Services Report 2024 for its AI & Analytics Capabilities
ISG has recognized Movate’s strength in digital innovation and outcome-centric models, for the fifth consecutive year Bengaluru, India – October 16, 2024 Movate, a digital technology and customer experience (CX) services provider, today announced that it has been recognized as a ‘Leader’ in the ISG Provider Lens™ Contact Center- Customer Experience Services Global 2024 report. This report by Information
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Top takeaways from TechEdge AI podcast
Movate was featured in the “Tuesdays with trailblazers” video podcast by TechEdge AI. Here’s a quick wrap of the key points during the conversation. Understand the role of culture with experience at the center of it all. Be it employees, customers, stakeholders or even a family, the experience is what counts. Leaders need to factor
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Daan Utsav 2024: Movate’s spirit of giving is in the air
Daan Utsav, also termed as the “Joy of Giving Week,” is a celebration in India that takes place yearly from 2nd October to 8th October. Now is the time to participate. This week-long fervor and spirit of giving in the air spurs Movators to get involved in acts of kindness and generosity toward the community
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Optimizing generative AI through effective prompt engineering: A key to unleashing cost-efficiency and high-performance
Generative AI (GenAI), particularly models powered by Large Language Models (LLMs), offers transformative potential across industries. However, without proper planning, the operational costs associated with deploying these models can escalate quickly. This article demonstrates how prompt engineering drives significant cost savings while delivering highly customized outputs for various use cases. This article will also provide
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Movate wins gold at iNFHRA’s Corporate Excellence Awards 2024
With great delight we break the news that Movate stood out as a double honoree at the Chennai chapter of the iNFHRA Corporate Excellence Conference and Award ceremony held on the 20th September 2024. Movate bagged two awards: This is the “first edition” of the event that witnessed three panel discussions, a sponsor presentation, and
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The strategic role of prompt engineering in AI evolution
As generative AI (GenAI) models advance at an unprecedented pace, the art of crafting intuitive and contextually relevant prompts has emerged as a critical capability. Prompt engineering has become a key factor in harnessing the full potential of AI, particularly for enterprises aiming to enhance customer engagement and streamline complex interactions. The global prompt engineering market size
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Movate AI: Driving Enterprise Reinvention at Scale
In August 2024, Movate spoke to NelsonHall about its in-house holistic framework, Movate Athena. Conversations revolved around the expectations and challenges of AI Integrations in the market. Specific use cases, existing deployments, and best practices in building commercial relationships around the AI reinvention model were part of the discussions. Movate has been actively integrating AI
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Movate’s Delivery Center at Heredia, Costa Rica
Costa Rica has more to it than its rich Spanish landscape and coffee plantations. A robust educational system, high literacy rates, multilingual population, political & socio-economic stability lend the Central American nation its appeal for potential investors. The country is a hot spot for outsourcing supported by a young multilingual workforce. It offers significant business