Cost optimization, softening demand, and ROI-focused spending describe today’s technology services market outlook. Through this relatively sluggish phase, we are happy to share that we’ve acquired TSD Global, a leading international provider of outsourced sales and customer experience services. This has helped broaden our footprint and enrich our digital customer experience service portfolio with a strategic client base. We also recently inaugurated a more extensive state-of-the-art facility in Dalian, China, to support our clients.
ISG Provider Lens™ recently recognized Movate in the “Leader” quadrant for CX services and as a “Rising Star” in Hybrid Working Solutions. Avasant Research reported how Movate established a generative AI CoE for innovation in their blog on GenAI. As GenAI basks in its limelight, the tidal wave of interest, investments, and adoption mean attractive avenues for providers to elevate their service offerings. Many in the industry have remarked that GenAI is different from earlier hyped technologies, as it has democratized access and use by the masses.
Check out a video on unlocking a new era of value creation with Movate Athena, our GenAI platform for tangible business transformation.
Movate in the news
In the media: Movate Acquires TSD Global, increases its footprint in Philippines and expands its offering into South Africa. Read more
Social media: We’ve moved to a bigger state-of-the-art facility in Dalian, China. Our CEO, Sunil Mittal, inaugurated the center. Read more
Insights
Blog: ISG recognized Movate as a “Leader” in the 2023 Customer Experience Services Provider Lens report for the 4th consecutive time. In this report, ISG covers the following 4 quadrants for services/solutions: Digital Operations, Hybrid Working Solutions, Intelligent CX (AI & Analytics), and Social Media CX Services. Read more.
Blog: Movate’s Gen AI CoE for Innovation a dedicated hub where brilliant minds come together to explore the endless possibilities of artificial intelligence. Read more
Point of view: Contact Center Transformation – This thought paper helps decision makers understand the need to modernize their contact centers using Salesforce Service Cloud, Automation and AI. Read more
Case study: Movate’s FinOps platform unleashes a 27% reduction in Cloud OpEx for a Healthcare startup. Check out the case study to know more. Read more
Blog: Breaking barriers – The voyage of a F50 organization Towards 25% operational savings with Movate and Microsoft Azure. Read more
Video: Introducing Movate Athena: The Generative AI Platform for Visionary Business Leaders Looking to Drive Revolutionary Outcomes. Watch now
Life at Movate
Love & friendship celebrations: In Colombia, the previous month was all about embracing affection, cherishing friendships, and spreading joy. Here at Movate, we believe in the power of love and the beauty of friendships, and we went all out to make this month an unforgettable one for our incredible Movators. Read more