Job title: Program Manager – Client Services
Location: Bangalore
Experience: 2 to 4 years
Education Qualification: MBA Sales & Marketing / MBA Marketing & Operations
Roles and Responsibilities:
- Manage end-to-end delivery of client programs ensuring timelines, quality, and budget adherence
- Build and maintain strong client relationships, understanding their business needs and expectations
- Coordinate cross-functional teams to align project objectives and resolve issues promptly
- Monitor program performance, prepare reports, and communicate progress to stakeholders
- Identify opportunities for service improvement and contribute to business development initiatives
Required Skills & Desired Skills:
- MBA graduate with a minimum of 2 to 3 years’ experience in IT/ITES industry.
- Strong interest in program management and client services
- Excellent communication, interpersonal, and stakeholder and client management skills
- Strong organizational and multitasking abilities with a problem-solving mindset
- Ability to work collaboratively in a fast-paced, agile environment
- Prior work experience in client-facing roles is an added advantage
Job Level | 2 – 8 Years |