Program Manager – Client Services

Job Category :

Bangalore
Posted 3 days ago

Job title: Program Manager – Client Services
Location: Bangalore
Experience: 2 to 4 years
Education Qualification: MBA Sales & Marketing / MBA Marketing & Operations

Roles and Responsibilities:

  • Manage end-to-end delivery of client programs ensuring timelines, quality, and budget adherence
  • Build and maintain strong client relationships, understanding their business needs and expectations
  • Coordinate cross-functional teams to align project objectives and resolve issues promptly
  • Monitor program performance, prepare reports, and communicate progress to stakeholders
  • Identify opportunities for service improvement and contribute to business development initiatives

Required Skills & Desired Skills:

  • MBA graduate with a minimum of 2 to 3 years’ experience in IT/ITES industry.
  • Strong interest in program management and client services
  • Excellent communication, interpersonal, and stakeholder and client management skills
  • Strong organizational and multitasking abilities with a problem-solving mindset
  • Ability to work collaboratively in a fast-paced, agile environment
  • Prior work experience in client-facing roles is an added advantage

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Job Level2 – 8 Years

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