Posted Date : 15th May, 2025
Job Category :
Chennai
Posted 6 months ago
Job title: Customer Support (Portuguese )
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings: 3
Roles and Responsibilities:
- Gaming experience is mandatory.
- Ability to multi-task.
- Ability to stay focused while working on multiple programs.
- De-escalate issues as necessary.
- Understand player needs (read attentively, respond appropriately).
- Problem-solving skills.
- Patience and willingness to help.
- Strong customer service orientation and disposition.
- Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
- Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
- Excellent written and verbal communication skills in Portuguese.
Required Skills & Desired Skills
- Excellent Conversational and Customer Service Skills.
- Excellent verbal, written, and interpersonal communication skills.
- For Portuguese, the level required is above (B2).
- Customer Service experience is a plus.
- Ability to multi-task.
- Typing skills (Chat/Email: 35 wpm).
- High School Diploma or equivalent.
| Job Level | 1-3 Years |