Posted Date : 03rd Jul, 2025
Job Category :
Costa Rica
Posted 16 hours ago
Job title: Customer Success Partner Coordinator
Location: Ultra Lag
Experience: 2+ years of experience
Education Qualification: Highschool Diploma, project management certifications (plus)
Roles and Responsibilities:
- Proficiency in Salesforce or similar CRM software, along with Google Suite Products.
- Experience working in the IT industry, or related
- Saas model knowledge
- A customer-centric mindset, outstanding communication skills, and keen attention to detail.
- Organization, resourcefulness, and collaboration skills
Required Skills & Desired Skills:
- 2+ years of experience in Account Management, Implementation, Project Management, or Customer Success.
- Great English communication skills (B2+- C1)
- Advanced Oral English, Experience working in the IT industry, or related
- Saas model knowledge
- A customer-centric mindset, outstanding communication skills, and keen attention to detail.
- Organization, resourcefulness, and collaboration skills. Salesforce or related CRM expertise, Google workspace or Microsoft 365
- Bridge customers and internal teams, offering top-notch admin support and guiding the onboarding journey
- Empower teams to maximize our platform’s value through tailored education and insights
- Champion the onboarding process and collaborating across teams to enhance the experience and shape future innovations
| Job Level | 1-6 years |