Job Location: China

  • Technical Support Engineer

    Job title: Technical Support Engineer Work Location: Dalian, China Experience: Minimum 1.5 years Qualification: Bachelor’s degree in computer science, Engineering or equivalent No of openings: 1 Roles and Responsibilities: • Handles first level calls/cases from SL3/SL4 customers • Case ownership, documentation and management • Customer Management, Setting right expectation, Situation handling • Driving case progression