Author: Movate Admin

Enterprise cybersecurity is now a battleground not just for leaders, but for AI systems as well. We find ourselves in a kind of double-edged sword situation involving the positives and negatives of leveraging the power of GenAI—Its dual role in strengthening defenses as well as enabling new types of cyberattacks. Hackers are leveraging the same

Ensuring information security and data privacy is paramount to Movate. All it takes is one incident, breach or person that can violate the trust of clients and damage the corporate reputation. Be it the data of business, employees or clients, robust policies and compliance vouch for Movate’s strong posture and commitment in this area of

Every customer touchpoint represents a valuable sales opportunity. To maximize this potential, you must meticulously design every touchpoint and every engagement to be seamless and perfect. With the explosion of digital channels, streamlining experiences and understanding customer intent have become increasingly intricate. Fortunately, AI developments are revolutionizing sales via game-changing insights-driven solutions. This is a

As the year unfolds, the trends shaping customer experience reflect a broader shift towards personalization, proactive engagement, and technological integration. Here’s a look at what’s trending this year. Agentic AI: As AI technologies mature, welcome the rise of autonomous virtual coworkers or “agentics”—AI-driven agents or purpose-built AI copilots for each CX role; they’re capable of