Job Location: United States

Position Title: Customer Service Representative – EscalationsLocation: Temple, Texas, USAExperience: 6 months to 1 year of demonstrated customer service-oriented experience Summary/Objective: The role of the Customer Service Representative – Escalations, is to handle cases involving complex and escalated customer issues. Resolve escalated/complex cases where expectations are clearly expressed to customers, customer follow-up times/dates are agreed upon in advance,