Join Our Team

Job title: Database Administrator (Cosmos , Cassandra)
Work Location: Chennai
Experience: 6-8 years
Education Qualification: Bachelor’s Degree

Required Skills:

• Own database operations and performance for Azure SQL, SQL Server, and Cosmos DB, ensuring stability, security, and automation readiness.
• Manage provisioning, tuning, patching, and recovery across relational and non-relational DBs.
• Automate repetitive tasks using PowerShell and Azure Automation.
• Monitor DB performance using Azure Monitor and Log Analytics.
• Collaborate with Cloud and AI-Ops teams on predictive alerting and auto-remediation.
• Ensure PHI-compliant data governance across production environments.

Job title: Dynamic 365 Support Tech Lead
Work Location: Chennai
Experience: 6-8 years
Education Qualification: Bachelor’s Degree

Required Skills:

• Dynamics 365 (C#, Power Platform, Dataverse) expertise
• UI debugging using HTML, CSS, JavaScript 
• Workflow, Trigger, and Flow/Power Automate troubleshooting 
• Data imports/exports and integration handling
• Methodical approach to problem management and root cause analysis 
• Strong collaboration with business and compliance teams 
• Change and release management discipline 
• Effective stakeholder communication and documentation

Job title: Lightening Step & My Avatar Tech Lead
Work Location: Chennai
Experience: 6-8 years
Education Qualification: Bachelor’s Degree

Required Skills:

• Provide hands-on support for EHR/RCM/CRM systems (Epic, Cerner, Allscripts, Salesforce Health Cloud) 
• Write simple to medium complexity SQL scripts for data analysis and correction 
• Perform configuration management across COTS applications 
• Troubleshoot complex system and integration issues 
• Develop reports using SSRS or Crystal Reports 
• Apply HL7 and FHIR standards in data exchange and validation 
• Conduct root cause analysis for production incidents 
• Triage, categorize, and escalate incidents per ITIL processes 
• Collaborate with clinical users with empathy and clarity 
• Prioritize issues based on business and patient impact 
• Ensure compliance with healthcare data standards and regulations 
• Mentor junior analysts on support best practices

Job title: Lightening Step & My Avatar Specialist
Work Location: Chennai
Experience: 4-7 years
Education Qualification: Bachelor’s Degree

Required Skills:

• Provide hands-on support for EHR/RCM/CRM systems (Epic, Cerner, Allscripts, Salesforce Health Cloud) 
• Write simple to medium complexity SQL scripts for data analysis and correction 
• Perform configuration management across COTS applications 
• Troubleshoot complex system and integration issues 
• Develop reports using SSRS or Crystal Reports 
• Apply HL7 and FHIR standards in data exchange and validation 
• Conduct root cause analysis for production incidents 
• Triage, categorize, and escalate incidents per ITIL processes 

Job title: AI Support Engineer
Work Location: Chennai
Experience: 3-5 years
Education Qualification: Bachelor’s Degree

Required Skills:

• Provide technical support for AI platforms, tools, and services across development, staging, and production environments.
• Monitor system performance, availability, and reliability using observability tools (e.g., Prometheus, Grafana, ELK).
• Troubleshoot and resolve platform issues related to infrastructure, APIs, data pipelines, and model deployment.
• Collaborate with DevOps and Engineering teams to implement automation, CI/CD pipelines, and infrastructure improvements.
• Maintain documentation for support processes, known issues, and resolution steps.
• Ensure compliance with security and data governance policies.
• Participate in on-call rotations and incident response activities.
• Assist in onboarding new users and teams to the AI platform.