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585 openings found
Engineer
RRF-42894
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members ? Research and address all customer concerns politely, using active listening skills to understand and confirm information ? Balance efficiency and speed in addressing questions or issues while ensuring a high-quality customer experience ? Proactively monitor in-progress deliveries and take corrective action when necessary ? Manage non-standard delivery situations with professionalism, empathy, and urgency ? Effectively use Salesforce and other internal tools to accurately log interactions and solve issues ? Collaborate with team members from various Roadie departments to ensure a seamless delivery experience
- More..: Engineer
Engineer
RRF-42893
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members ? Research and address all customer concerns politely, using active listening skills to understand and confirm information ? Balance efficiency and speed in addressing questions or issues while ensuring a high-quality customer experience ? Proactively monitor in-progress deliveries and take corrective action when necessary ? Manage non-standard delivery situations with professionalism, empathy, and urgency ? Effectively use Salesforce and other internal tools to accurately log interactions and solve issues ? Collaborate with team members from various Roadie departments to ensure a seamless delivery experience
- More..: Engineer
Project Manager
RRF-42892
- Experience Required(Yrs):
- 5 – 10
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Communication
- Job Description:
- • Excellent leadership, communication, and interpersonal skills with an ability to manage a team and the ability to lead and influence others. • Able to make decisions to support the business and to multi-task in a fast-paced environment • Problem-solving skills with the ability to analyze data, identify problems, and their root cause and build creative solutions. • Proven ability to work with cross-functional teams to influence collaboration and decision making on cross-functional initiatives. • Courteous, articulate speech, business acumen, and professional conduct supported by solid business writing skills
- More..: Project Manager
Engineer
RRF-42881
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Tech support
- Secondary Skill:
- Customer support
- Job Description:
- The role of the Service Representative – Vonage, is to support Vonage Business Cloud users via voice and chat contact channels by understanding the reason for the contact, making a proper use of the tools and following the processes established by Vonage to ensure a proper resolution and customer satisfaction
- More..: Engineer
Engineer
RRF-42876
- Experience Required(Yrs):
- 1 – 10
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Software troubleshooting
- Secondary Skill:
- Customer support
- Job Description:
- • Provide frontline customer support for the Design domain across agreed support channels, using Cyncly processes, tools and knowledge assets. • Resolve common questions, how-to guidance and standard troubleshooting within L1 scope, with clear ownership of first-contact resolution wherever possible. • Perform structured first-line investigation, capturing customer impact, environment details, steps attempted, screenshots, logs or examples where appropriate. • Resolve issues directly wherever they fall within L1 scope; when escalation is required, escalate to L2 with a clear problem statement, evidence, steps already taken, urgency, customer impact and any relevant domain context. • Maintain strong ticket hygiene, documentation, SLA discipline and professional customer communication in English.
- More..: Engineer
Engineer
RRF-42873
- Experience Required(Yrs):
- 1 – 3
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Customer success management, client management, communication skills
- Secondary Skill:
- tech
- Job Description:
- Fluent in Spoken & Written English, Basic troubleshooting skills and foundational ability to identify and resolve simple tech problems, by following basic steps and readily available instructions
- More..: Engineer
Engineer
RRF-42871
- Experience Required(Yrs):
- 1 – 3
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Customer success management, client management, communication skills
- Secondary Skill:
- tech
- Job Description:
- Fluent in Spoken & Written English, Basic troubleshooting skills and foundational ability to identify and resolve simple tech problems, by following basic steps and readily available instructions
- More..: Engineer
Engineer
RRF-42870
- Experience Required(Yrs):
- 1 – 3
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Customer success management, client management, communication skills
- Secondary Skill:
- Communication
- Job Description:
- Fluent in Spoken & Written English, Basic troubleshooting skills and foundational ability to identify and resolve simple tech problems, by following basic steps and readily available instructions
- More..: Engineer
Engineer
RRF-42868
- Experience Required(Yrs):
- 1 – 3
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Customer success management, client management, communication skills
- Secondary Skill:
- tech
- Job Description:
- Fluent in Spoken & Written English, Basic troubleshooting skills and foundational ability to identify and resolve simple tech problems, by following basic steps and readily available instructions
- More..: Engineer
Engineer
RRF-42862
- Experience Required(Yrs):
- 1 – 3
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Customer success management, client management, communication skills
- Secondary Skill:
- tech
- Job Description:
- Fluent in Spoken & Written English, Basic troubleshooting skills and foundational ability to identify and resolve simple tech problems, by following basic steps and readily available instructions
- More..: Engineer