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585 openings found
Engineer
RRF-42918
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- Core Skills & Abilities • Advanced understanding of home network deployments and interactions. • Strong troubleshooting and analytical capabilities. • Ability to design and optimize home network configurations. • Ability to operate effectively in complex technical scenarios. • Immaculate English communication skills (B2 CEFR level). •Ability to upsell and sell NETGEAR support contracts.
- More..: Engineer
Engineer
RRF-42917
- Experience Required(Yrs):
- 1 – 3
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- Job Responsibilities • Handle high-value and ProSupport customer cases. • Resolve complex mesh and advanced networking configurations. • Provide expert-level troubleshooting and guidance. • Promote NETGEAR mobile apps and premium services. • Ensure high-quality documentation and escalation to L2/L3 as required.
- More..: Engineer
Engineer
RRF-42916
- Experience Required(Yrs):
- 1 – 3
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- Job Responsibilities • Handle high-value and ProSupport customer cases. • Resolve complex mesh and advanced networking configurations. • Provide expert-level troubleshooting and guidance. • Promote NETGEAR mobile apps and premium services. • Ensure high-quality documentation and escalation to L2/L3 as required.
- More..: Engineer
Senior Engineer
RRF-42905
- Experience Required(Yrs):
- 1 – 10
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Software troubleshooting
- Secondary Skill:
- Customer support
- Job Description:
- • Provide frontline customer support for the Design domain across agreed support channels, using Cyncly processes, tools and knowledge assets. • Resolve common questions, how-to guidance and standard troubleshooting within L1 scope, with clear ownership of first-contact resolution wherever possible. • Perform structured first-line investigation, capturing customer impact, environment details, steps attempted, screenshots, logs or examples where appropriate.
- More..: Senior Engineer
Senior Engineer
RRF-42904
- Experience Required(Yrs):
- 1 – 10
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Software troubleshooting
- Secondary Skill:
- Customer support
- Job Description:
- • Provide frontline customer support for the Design domain across agreed support channels, using Cyncly processes, tools and knowledge assets. • Resolve common questions, how-to guidance and standard troubleshooting within L1 scope, with clear ownership of first-contact resolution wherever possible. • Perform structured first-line investigation, capturing customer impact, environment details, steps attempted, screenshots, logs or examples where appropriate.
- More..: Senior Engineer
Senior Engineer
RRF-42903
- Experience Required(Yrs):
- 1 – 10
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Software troubleshooting
- Secondary Skill:
- Customer support
- Job Description:
- • Provide frontline customer support for the Design domain across agreed support channels, using Cyncly processes, tools and knowledge assets. • Resolve common questions, how-to guidance and standard troubleshooting within L1 scope, with clear ownership of first-contact resolution wherever possible. • Perform structured first-line investigation, capturing customer impact, environment details, steps attempted, screenshots, logs or examples where appropriate.
- More..: Senior Engineer
Sr Engineer
RRF-42902
- Experience Required(Yrs):
- 1 – 10
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Software troubleshooting
- Secondary Skill:
- Customer support
- Job Description:
- • Provide frontline customer support for the Design domain across agreed support channels, using Cyncly processes, tools and knowledge assets. • Resolve common questions, how-to guidance and standard troubleshooting within L1 scope, with clear ownership of first-contact resolution wherever possible. • Perform structured first-line investigation, capturing customer impact, environment details, steps attempted, screenshots, logs or examples where appropriate.
- More..: Sr Engineer
Engineer
RRF-42901
- Experience Required(Yrs):
- 1 – 10
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Software troubleshooting
- Secondary Skill:
- Customer support
- Job Description:
- • Provide frontline customer support for the Design domain across agreed support channels, using Cyncly processes, tools and knowledge assets. • Resolve common questions, how-to guidance and standard troubleshooting within L1 scope, with clear ownership of first-contact resolution wherever possible. • Perform structured first-line investigation, capturing customer impact, environment details, steps attempted, screenshots, logs or examples where appropriate.
- More..: Engineer
Engineer
RRF-42900
- Experience Required(Yrs):
- 2 – 4
- Qualification:
- B.Sc
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Network Operations Center (NOC), Security Operations Center (SOC), or Site Reliability Engineering (SRE – L1) support
- Secondary Skill:
- Basic administrative knowledge of network security structures, with a strong preference for hands-on exposure to Palo Alto Networks Next-Generation Firewalls (NGFW).
- Job Description:
- Proactive 24×7 Monitoring, Incident Triage & Analysis, User Support & Troubleshooting, ITSM Process Execution, SOP Execution, Maintenance Coordination, Critical Event Escalation
- More..: Engineer
Trainee
RRF-42899
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- B.E/B.Tech
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking
- Secondary Skill:
- Customer support
- Job Description:
- Good knowledge on GSM, UMTS, LTE & SRAN Technologies installation. Hands on Technical Site Survey (TSSR) and document preparation. Review the Site documentation prepared during site implementation. Understanding for Passive Infra and utility (SMPS, DG and Power Distribution). Knowledge on Site Quality Audit process. Clear understanding of Project Implementation flow. Hardware knowledge of CPRI Cable, compatibility and grounding. Hands on Experience of Nokia BTS products (Air scale/Flexi MR10). Proven ability for Site Installation & Integration under rollout project Understand Occupational Healthy Safety (OHS) Audit process. Support and supervise the Site Implementation team. Working knowledge of Alarm extension and resolution on sites. Understanding of SCF File and IP Plan and interferences. Good knowledge on Transmission equipment (Nokia/CERAGON/RTN) Co-ordination skills with other functions/customer/management for smooth operations.
- More..: Trainee