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585 openings found

Sub-Contract

RRF-42624

Experience Required(Yrs):
7 – 10
Qualification:
B.E/B.Tech
Employment Type:
Sub Contract
Location:
Chennai, Tamil Nadu, India
Primary Skill:
tableau next
Secondary Skill:
34, healthcare, Salesforce integration
Job Description:
We are looking for an experienced Tableau Next Consultant to design and deliver modern analytics and business intelligence solutions using Tableau Next and the Salesforce Analytics ecosystem. The ideal candidate will have strong experience in Tableau, data visualization, analytics, data modeling, and business intelligence, along with an understanding of modern cloud data platforms and Salesforce. The consultant will work closely with business stakeholders to understand analytical requirements, translate them into scalable solutions, and deliver intuitive, AI-powered analytics experiences that enable faster and better decision-making
Apply Now : Sub-Contract

Trainee

RRF-42620

Experience Required(Yrs):
0 – 1
Qualification:
Any Degree
Employment Type:
Employee
Location:
HYD-Telangana, Hyderabad, India
Primary Skill:
Customer service
Secondary Skill:
Voice Support, Customer support
Job Description:
Level 1 (L1) Agent: o Deliver high quality customer support via phone, email, chat and social media o Assist customers in resolving technical issues o Deliver First Call Resolution (FCR) by resolving customer issues during the first contact o Maintain high customer satisfaction rate o Assist customers with RMA activities
Apply Now : Trainee

Team Leader

RRF-42617

Experience Required(Yrs):
3 – 5
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Customer service, Customer success, Subject Matter Expert
Secondary Skill:
Data analysis
Job Description:
? Drive and Manage performance of team on KPI’s ? Handling escalation that and agent/SME is unable to solve on product/process related queries ? Facilitate career development and growth for employees by following effective people management practices ? Responsible for contributing to organizational initiatives by developing specialized knowledge ? Ensure smooth, effective and continuous communication channel open for better employee relations ? Excellent analytical skills and people management skills ? Ability to think out of the box and extract performance for the team ? Should process excellent written and verbal communication skills ? Ensure compliance with all processes and procedures in organization ? Monitors the transactions and gives feedback /coaching ? Responsible for team’s adherence to process and procedures. ? Needs to control attrition and absenteeism in the team
Apply Now : Team Leader

Engineer

RRF-42616

Experience Required(Yrs):
1 – 2
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
VOIP Tech
Secondary Skill:
Networking Fundamentals (TCP/IP, Routing, Switching)
Job Description:
Log, prioritize, and escalate support issues and requests. Develop and maintain strong client relationships to ensure high-level customer service. Resolve 1st line support issues via telephone and remote support. Analyze network trace information. Manage individual workstreams using Salesforce.
Apply Now : Engineer

Engineer

RRF-42615

Experience Required(Yrs):
1 – 2
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Customer service
Secondary Skill:
Communication, Voice Support, Customer support
Job Description:
Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members ? Research and address all customer concerns politely, using active listening skills to understand and confirm information ? Balance efficiency and speed in addressing questions or issues while ensuring a high-quality customer experience ? Proactively monitor in-progress deliveries and take corrective action when necessary ? Manage non-standard delivery situations with professionalism, empathy, and urgency ? Effectively use Salesforce and other internal tools to accurately log interactions and solve issues ? Collaborate with team members from various Roadie departments to ensure a seamless delivery experience
Apply Now : Engineer

Engineer

RRF-42614

Experience Required(Yrs):
1 – 3
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Networking, Troubleshooting, Customer support
Secondary Skill:
Communication, Customer support
Job Description:
Job Responsibilities • Handle high-value and ProSupport customer cases. • Resolve complex mesh and advanced networking configurations. • Provide expert-level troubleshooting and guidance. • Promote NETGEAR mobile apps and premium services. • Ensure high-quality documentation and escalation to L2/L3 as required.
Apply Now : Engineer

Engineer

RRF-42613

Experience Required(Yrs):
1 – 3
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Networking, Troubleshooting, Customer support
Secondary Skill:
Communication, Customer support
Job Description:
Job Responsibilities • Handle high-value and ProSupport customer cases. • Resolve complex mesh and advanced networking configurations. • Provide expert-level troubleshooting and guidance. • Promote NETGEAR mobile apps and premium services. • Ensure high-quality documentation and escalation to L2/L3 as required.
Apply Now : Engineer

Engineer

RRF-42612

Experience Required(Yrs):
1 – 3
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Networking, Troubleshooting, Customer support
Secondary Skill:
Communication, Customer support
Job Description:
Job Responsibilities • Handle high-value and ProSupport customer cases. • Resolve complex mesh and advanced networking configurations. • Provide expert-level troubleshooting and guidance. • Promote NETGEAR mobile apps and premium services. • Ensure high-quality documentation and escalation to L2/L3 as required.
Apply Now : Engineer

Specialist

RRF-42611

Experience Required(Yrs):
4 – 6
Qualification:
B.E/B.Tech
Employment Type:
Employee
Location:
Bangalore, Karnataka, India
Primary Skill:
salesforce business Analyst
Secondary Skill:
salesforce
Job Description:
They will perform administration and configuration tasks in a timely, secure, high quality, and efficient manner. You will be working with Product Owners and engineering teams as well as helping to support the end users.
Apply Now : Specialist

Specialist

RRF-42608

Experience Required(Yrs):
3 – 5
Qualification:
B.E/B.Tech
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Platform Support Engineer
Secondary Skill:
Technical support for AI platforms
Job Description:
We are seeking a skilled and proactive Platform Support Engineer to join our team supporting cutting-edge AI-based solutions. This role is critical in ensuring the reliability, performance, and scalability of our AI platforms and services. You will work closely with engineering, data science, and product teams to troubleshoot issues, optimize performance, and deliver exceptional support to internal and external stakeholders.
Apply Now : Specialist