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Engineer

Job Description

  • Log, prioritize, and escalate support issues and requests.
  • Develop and maintain strong client relationships to ensure high-level customer service.
  • Resolve 1st line support issues via telephone and remote support.
  • Analyze network trace information.
  • Manage individual workstreams using Salesforce.

Required Skills

Primary skills

  • VOIP Tech

Secondary skills

  • Networking Fundamentals (TCP/IP
  • Routing
  • Switching)

Job overview

Job title
Engineer
Reference ID
RRF-42616
Location
Chennai, Tamil Nadu, India
Experience
1 – 2 Yrs
Qualification
Any Degree

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