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585 openings found
Engineer
RRF-43310
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- 5, chat, email
- Job Description:
- Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members ? Research and address all customer concerns politely, using active listening skills to understand and confirm information ? Balance efficiency and speed in addressing questions or issues while ensuring a high-quality customer experience ? Proactively monitor in-progress deliveries and take corrective action when necessary ? Manage non-standard delivery situations with professionalism, empathy, and urgency ? Effectively use Salesforce and other internal tools to accurately log interactions and solve issues ? Collaborate with team members from various Roadie departments to ensure a seamless delivery experience
- More..: Engineer
Engineer
RRF-43309
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- 5, chat, email
- Job Description:
- Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members ? Research and address all customer concerns politely, using active listening skills to understand and confirm information ? Balance efficiency and speed in addressing questions or issues while ensuring a high-quality customer experience ? Proactively monitor in-progress deliveries and take corrective action when necessary ? Manage non-standard delivery situations with professionalism, empathy, and urgency ? Effectively use Salesforce and other internal tools to accurately log interactions and solve issues ? Collaborate with team members from various Roadie departments to ensure a seamless delivery experience
- More..: Engineer
Engineer
RRF-43308
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- 5, chat, email
- Job Description:
- Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members ? Research and address all customer concerns politely, using active listening skills to understand and confirm information ? Balance efficiency and speed in addressing questions or issues while ensuring a high-quality customer experience ? Proactively monitor in-progress deliveries and take corrective action when necessary ? Manage non-standard delivery situations with professionalism, empathy, and urgency ? Effectively use Salesforce and other internal tools to accurately log interactions and solve issues ? Collaborate with team members from various Roadie departments to ensure a seamless delivery experience
- More..: Engineer
Engineer
RRF-43305
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- 5, chat, email
- Job Description:
- Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members ? Research and address all customer concerns politely, using active listening skills to understand and confirm information ? Balance efficiency and speed in addressing questions or issues while ensuring a high-quality customer experience ? Proactively monitor in-progress deliveries and take corrective action when necessary ? Manage non-standard delivery situations with professionalism, empathy, and urgency ? Effectively use Salesforce and other internal tools to accurately log interactions and solve issues ? Collaborate with team members from various Roadie departments to ensure a seamless delivery experience
- More..: Engineer
Engineer
RRF-43304
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- 5, chat, email
- Job Description:
- Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members ? Research and address all customer concerns politely, using active listening skills to understand and confirm information ? Balance efficiency and speed in addressing questions or issues while ensuring a high-quality customer experience ? Proactively monitor in-progress deliveries and take corrective action when necessary ? Manage non-standard delivery situations with professionalism, empathy, and urgency ? Effectively use Salesforce and other internal tools to accurately log interactions and solve issues ? Collaborate with team members from various Roadie departments to ensure a seamless delivery experience
- More..: Engineer
Engineer
RRF-43303
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- 3, 5, Chat, Email
- Job Description:
- Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members ? Research and address all customer concerns politely, using active listening skills to understand and confirm information ? Balance efficiency and speed in addressing questions or issues while ensuring a high-quality customer experience ? Proactively monitor in-progress deliveries and take corrective action when necessary ? Manage non-standard delivery situations with professionalism, empathy, and urgency ? Effectively use Salesforce and other internal tools to accurately log interactions and solve issues ? Collaborate with team members from various Roadie departments to ensure a seamless delivery experience
- More..: Engineer
Engineer
RRF-43302
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- 3, 5, Chat, Email
- Job Description:
- Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members ? Research and address all customer concerns politely, using active listening skills to understand and confirm information ? Balance efficiency and speed in addressing questions or issues while ensuring a high-quality customer experience ? Proactively monitor in-progress deliveries and take corrective action when necessary ? Manage non-standard delivery situations with professionalism, empathy, and urgency ? Effectively use Salesforce and other internal tools to accurately log interactions and solve issues ? Collaborate with team members from various Roadie departments to ensure a seamless delivery experience
- More..: Engineer
Trainee
RRF-43297
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Customer service
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- Level 1 (L1) Agent: o Deliver high quality customer support via phone, email, chat and social media o Assist customers in resolving technical issues o Deliver First Call Resolution (FCR) by resolving customer issues during the first contact o Maintain high customer satisfaction rate o Assist customers with RMA activities
- More..: Trainee
Trainee
RRF-43296
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Technical Support, networking, Customer service
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- Level 1 (L1) Agent: o Deliver high quality customer support via phone, email, chat and social media o Assist customers in resolving technical issues o Deliver First Call Resolution (FCR) by resolving customer issues during the first contact o Maintain high customer satisfaction rate o Assist customers with RMA activities
- More..: Trainee
Senior Architect
RRF-43294
- Experience Required(Yrs):
- 10 – 15
- Qualification:
- B.Sc
- Employment Type:
- Employee
- Location:
- Bangalore, Karnataka, India
- Primary Skill:
- Techincal Project Manager
- Secondary Skill:
- project Management
- Job Description:
- Location can be Pune as well for this Techinical Program Manager position
- More..: Senior Architect