Careers at Movate – Temple, Texas
We’re hiring in Temple, Texas
With headquarters in Plano, Texas, our delivery centers in Temple, Texas, and Austin, flesh out premium customer and technical support services to domestic, nearshore, and offshore clients. As a seasoned player in the tech support business, Movate has a strong focus on Enterprise Product Services and Digital Customer Experiences. The teams’ multilingual proficiency, omnichannel support capabilities, and personalized interactions have morphed these locations into new-age experience centers for global brands.
Movate in Temple, Texas
Enter Movate—a human-centered technology and experiences company. Our diverse global team of customer-centric thinkers, collaborators, and co-creators is passionate about helping clients succeed. The team offers complex tech support services via niche technical positions, software development roles, and other positions such as customer service reps and advisors, senior professional staff, sales, and gig roles. Teams have high visibility and one-on-one interaction with most of the senior leadership based out of the US. Digital skilling programs, equal opportunities, flexible work, career progression tracks, and other benefits make Movate an enriching workplace.
The culture code
Recognized for the “Best Global Culture – 2023” by Comparably, Movate was hailed as the “Best Company for Diversity” and the “Best Company for Women” by Comparably in 2022.
At Movate, we’re embracing the future with open arms; our commitment to excellence spurs us on at work. Going by our motto and strength: “people first, people always,” we’ve nurtured a talent community of vibrant individuals who inspire each other. A heterogeneous mix of Movators from diverse cultural backgrounds come together with their novel ways of working and fresh perspectives as they deliver high-touch and high-tech support to global clients. Build the future you’ve imagined via careers at Movate, Temple, Texas.
Discover an array of career opportunities that can propel your tech career forward.
Job title: L2 Mid Technical Support – GoLang
Work Location: Hyderabad
Experience: 4-6 Years
Education Qualification: Any Degree
No of openings: 6-7
Roles and Responsibilities:
- Project Lifecycles on development & maintenance projects, estimation methodologies, quality processes.
- Coordinate and work with client Engineering team / Tool owners.
- Good understanding of SDLC and agile methodologies is a pre-requisite
- Define strategies to provide world class support to end-users’ queries
- Logical thinking and problem-solving skills along with an ability to collaborate
- Act as the point of contact for escalations and handle them as per the escalation procedures documented
- Ready to learn and adapt to new technologies, tools / applications, processes, and escalation procedures
- Participation in ad-hoc and recurring meetings
- Shifts: 24*5 (Rotational Monthly)
Required Skills
- Graduate and above in any field
- 5+ years of experience in application development framework and DevOps
- Good interpersonal, communication (English – verbal and written) and presentation skills
- Able to analyze the data, make data-driven decisions and should have an eye for detail
- Proficiency in the below tools will be preferred
- Dev Ops – Release Management, Puppet, Chef, Jenkins.
Good to have:
- Knowledge on Code repository such as Git and Github
- Knowledge on Code release management tools
- Cloud Applications (with Single Sign-On)
- knowledge of architecture frameworks, and design principles; ability to decipher & manage technology, performance engineering.
Technical Skillsets
- GoLang – Min Exp 2 Yrs
- Having good exposure in Jenkins for CI (Continuous Integration)
- Having good exposure to Release Management, Puppet, Chef,
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| Job Level | 5 – 8 Years |
Build your future at Movate
Roles Available
Recruitment fraud alert
The team at Movate has been alerted about fraudulent messages, hoax emails from certain employment agencies, and people requesting candidates for money in exchange for a position at Movate.
Movate is a merit-based employer and does not authorize any agency or individual to collect money or request a security cash deposit for employment at Movate.
As a job seeker, please be wary of the following guidelines to identify hoax job offers and emails:
- We don’t send job offers from email services like Gmail, Rediffmail, Yahoo mail, Hotmail, and other email ids.
- We never request money for any purpose before, during, or after the hiring process.
- The Movate recruitment team does not collect personal information or sensitive documents like bank account details or credit card information for hiring a candidate.
Stay safe and stay vigilant.
Employment Verification
For employment verification inquiries, kindly reach out to our dedicated team at employment.verification@movate.com. We’ll assist you in confirming relevant employment details at the earliest.
