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Job title: Portfolio Leader – Hitech (Enterprise Product Support)
Location: United States
Experience: 15+ years in Enterprise Product Support / Enterprise Service industry
Reporting: CRO – Digital Services
Education Qualification: Bachelor’s degree

Role Overview:

• Movate’s Digital Services division is seeking a Portfolio Leader – Enterprise Product Support to drive strategic growth, innovation, and execution within our Enterprise Product Support business.
• This senior leadership role is responsible for shaping and managing a portfolio of cutting-edge digital solutions, leading client engagements, and driving revenue growth.
• The ideal candidate will have a strong background in software, platforms, digital transformation, and a keen ability to align business strategy with technology trends.

Key Responsibilities:

• Define and execute the portfolio strategy for Enterprise Product Support, ensuring alignment with Movate’s overall business objectives.
• Cultivate strong relationships with key clients, acting as a trusted advisor to drive their digital transformation initiatives.
• Identify new opportunities, lead go-to-market strategies, and collaborate with sales teams to expand the portfolio’s footprint.
• Oversee the creation and enhancement of digital solutions, leveraging cloud, AI, automation, and data analytics to drive business outcomes.
• Ensure seamless delivery and execution of services, working closely with cross-functional teams to maintain high-quality standards.
• Stay ahead of market trends and emerging technologies to continuously evolve and strengthen Movate’s competitive positioning.
• Collaborate with internal teams, partners, and clients to create synergy and maximize portfolio success.

Qualifications & Experience:

• 15+ years in Enterprise Product Support / Enterprise Service Selling background including Tech Support, Customer Success, and Professional services, with at least 5 years in a senior leadership role.
• Strong understanding of SaaS, Storage, Networking, Cybersecurity and high-tech domains
• Experience working with Hitech, SaaS companies, or Networking  / Cybersecuirty.
• Proven track record in leading teams, managing large portfolios, and driving business growth.
• Ability to engage and influence C-level executives and stakeholders.
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field; an MBA is a plus.

Why Join Movate?

• Be part of a fast-growing, innovative digital services company.
• Work with cutting-edge technologies and a dynamic leadership team.
• Drive meaningful impact by enabling enterprise-wide digital transformation.
• Competitive compensation and growth opportunities.

Job title: Client Partner – Hitech – AVP
Location: United States
Experience: 10+ years of direct selling experience
Reporting: SVP
Education Qualification: Any Degree

Role Overview:

• The Client Partner is a key member of the sales and client management team responsible for driving revenue growth, attaining, or exceeding Revenue and Margin quotas, building, and maintaining relationships with C-Suite clients in the Hi-tech vertical of business.
• This role needs a talented Client Partner with a passion for sales, understands clients’ business imperatives, needs, and challenges.
• The candidate must enjoy being a trusted partner to clients by proposing appropriate technology, process, and AI solutions, ensuring client success, and client satisfaction to drive revenue growth and continued expansion.
• This role needs to be based locally in Bay Area

Key Responsibilities:

• Identify and pursue new business opportunities within existing client accounts
• Collaborate with sales teams to generate new leads and convert them into profitable business engagements
• Develop and present proposals and contracts to clients
• Build and maintain strong, long-lasting client relationships
• Serve as the primary point of contact for key client accounts
• Understand clients’ business objectives and challenges and provide strategic IT solutions
• Oversee the delivery of Digital and IT services to ensure they meet client expectations and contractual obligations
• Monitor project progress and address any issues or concerns promptly
• Ensure timely and accurate invoicing and collection of payments
• Stay ahead of market trends and emerging technologies to continuously evolve and strengthen Movate’s competitive positioning.
• Collaborate with internal teams, partners, and clients to create synergy and maximize portfolio successs.

Qualifications & Experience:

• Enterprise Product Support / Enterprise Service Selling background including Tech Support, Customer Success, and Professional services
• 10+ years of direct selling experience in SaaS, Storage, Networking, Cybersecurity and high-tech domains
• Consultative and value driven selling approach
• Proven successful experience in closing complex deals / solutions
• Trusted advisor to technology leaders, bring appropriate case studies and industry use cases into customer conversation to build confidence
• Understanding of digital and AI transformation with ability to explain forward looking impact to customer experience and engineer’s productivity due to implementation of AI based solutions
• Excellent presentation and executive engagement skills. Efficient in communication and presentation to CXOs including Chief Customer Officer, Chief Product Officer, Chief Operating Officer etc
• Good business acumen and judgement to prioritize leads with higher probability of closure
• Excellent negotiation skills
• A self-starter that can thrive in a fast paced, team environment.
• Result oriented leader with ability to lead teams in a collaborative ecosystem

Why Join Movate?

• Be part of a fast-growing, innovative digital services company.
• Work with cutting-edge technologies and a dynamic leadership team.
• Drive meaningful impact by enabling enterprise-wide digital transformation.
• Competitive compensation and growth opportunities.

Job title: Assistant Vice President / Vice President – Sales
Location: United States
Experience: 15+ years of relevant sales experience
Education Qualification: Bachelor’s Degree

Role & Summary:

• You’re eyeing the most resilient, fastest growing, and most awarded technology consulting services provider in the industry!
• With a strong growth rate and numerous recognitions under the belt, Movate is setting the stage for transformation and adapting for tomorrow.

The Vice President of Sales for Digital Infrastructure Services at Movate will be responsible for driving revenue growth and expanding market presence across North America. This strategic role involves developing and executing a targeted sales strategy to accelerate new logo acquisition and strengthen client relationships. The VP will engage directly with C-level executives, positioning Movate’s digital infrastructure and cloud solutions to address complex business challenges. Success in this role will require a deep understanding of cloud transformation, infrastructure modernization, and consultative selling to deliver sustained business value and drive customer success

Job Responsibilities:

Client Relationship Management:

• Build and maintain strong, long-lasting client relationships
• Serve as the primary point of contact for key client accounts
• Understand clients’ business objectives and challenges and provide strategic IT solutions

Sales & Business Development:

• Identify and pursue new business opportunities within existing client accounts
• Collaborate with sales teams to generate new leads and convert them into profitable business engagements
• Develop and present proposals and contracts to clients

Account Management:

• Oversee the delivery of Digital and IT services to ensure they meet client expectations and contractual obligations
• Monitor project progress and address any issues or concerns promptly
• Ensure timely and accurate invoicing and collection of payments

Strategic Planning:

• Work with clients to identify long-term Digital and IT needs and develop strategic plans to address them
• Provide insights and recommendations on emerging technologies and industry trends
• Assist clients in developing IT roadmaps and budgets

Collaboration:

• Collaborate with internal teams, including project managers, technical consultants, and support staff, to deliver high-quality IT solutions
• Facilitate communication between clients and technical teams to ensure alignment on project goals and deliverables

Performance Monitoring:

• Track and report on key performance indicators (KPIs) for client accounts
• Conduct regular client satisfaction surveys and feedback sessions
• Implement improvement plans based on client feedback and performance metrics

Negotiation and Conflict Resolution:

• Negotiate contract terms (Master Services Agreements and Statements of Work) and service level agreements (SLAs) with clients
• Resolve conflicts and disputes in a professional and timely manner

Preferred Skills & Qualifications:

• At least 15+ years of relevant sales experience, from IT Services Industry
• Should have experience of working with IT companies and should have experience of Client Relationship Management/Account Management, Onshore and offshore delivery model
• Going beyond existing stakeholders, mapping new LOBs / Stakeholders, and positioning Movate services around Digital Infrastructure, Cloud, DevOps, SRE, Digital Workplace Services, Hyper-intelligent Automation and Security.
• Understanding of industry business trends and current challenges, and ability to carve potential opportunities based on internal capabilities and offerings
• Proven experience of successful client relationship management and delivering account growth Across Verticals
• Proven track record of being able to grow existing book of business be it upsell and cross sell services into other buying centers of the same organization
• Ability to connect and work with business, procurement, and vendor management organizations across multiple functions.
• Ability to work their way up the value chain through proactive proposals and thought leadership
• Assertive, yet consultative sales acumen.
• A self-starter with a passion for Client Relationship Management & Business Development
• Strong understanding of market trends and ability to create end-to-end, multifaceted, goto market strategy for service line.
• Experience in implementing best practices, sales methodologies and techniques
• Develop and optimize a sales pipeline, manage pursuit strategies focused on senior executives to deliver new client wins.
• Track record of meeting and/or over-achieving revenue targets and negotiate pricing contracts

Job title: Account Manager – Hitech – Sr. Director/AVP
Location: United States
Reporting: SVP
Experience: 10+ years of relevant sales experience
Education Qualification: Any Degree

Role Overview:

The Account Manager is a key member of the sales and client management team responsible for driving revenue growth, attaining, or exceeding Revenue and Margin quotas, building, and maintaining relationships with C-Suite clients in the Hi-tech vertical of business. This role needs a talented Client Partner with a passion for sales, understands clients’ business imperatives, needs, and challenges. The candidate must enjoy being a trusted partner to clients by proposing appropriate technology, process, and AI solutions, ensuring client success, and client satisfaction to drive revenue growth and continued expansion. This role needs to be based locally in Bay Area

Key Responsibilities:

• Identify and pursue new business opportunities within existing client accounts
• Collaborate with sales teams to generate new leads and convert them into profitable business engagements
• Develop and present proposals and contracts to clients
• Build and maintain strong, long-lasting client relationships
• Serve as the primary point of contact for key client accounts
• Understand clients’ business objectives and challenges and provide strategic IT solutions
• Oversee the delivery of Digital and IT services to ensure they meet client expectations and contractual obligations
• Monitor project progress and address any issues or concerns promptly
• Ensure timely and accurate invoicing and collection of payments
• Stay ahead of market trends and emerging technologies to continuously evolve and strengthen Movate’s competitive positioning.
• Collaborate with internal teams, partners, and clients to create synergy and maximize portfolio successs.

Qualifications & Experience:

• At least 10+ years of relevant sales experience from IT Services Industry
• Should have experience of working with IT companies and should have experience of Client Relationship Management/Account Management, Onshore and offshore delivery model
• Going beyond existing stakeholders, mapping new LOB’s / Stakeholders, and positioning Movate services around Professional Services with Product companies, Managed Services, product/software engineering, technology and AI enabled services.
• Understanding of storage/backup/data business trends and current challenges, and ability to carve potential opportunities based on internal capabilities and offerings
• Proven experience of successful client relationship delivering account growth within Hi-Tech Verticals
• Proven track record of being able to grow existing book of business be it upsell and cross sell services into other buying centers of the same organization
• Ability to connect and work with business, procurement, and vendor management organizations across multiple functions.
• Ability to work their way up the value chain through proactive proposals and thought leadership
• Assertive, yet consultative sales acumen.
• A self-starter with a passion for Client Relationship Management & Business Development
• Strong understanding of market trends and ability to create end-to-end, multifaceted, goto market strategy for service line.
• Experience in implementing best practices sales methodologies and techniques
• Develop and optimize a sales pipeline, manage pursuit strategies focused on senior executives to deliver new client wins.
• Track record of meeting and/or over-achieving revenue targets and negotiate pricing contracts

Why Join Movate?

• Be part of a fast-growing, innovative digital services company.
• Work with cutting-edge technologies and a dynamic leadership team.
• Drive meaningful impact by enabling enterprise-wide digital transformation.
• Competitive compensation and growth opportunities.

Job title: Logistics Coordinator
Location: Heredia, Costa Rica
Experience: 3+ years of experience
Education Qualification: High School Diploma or equivalent is required. College degree is desirable.
Work mode: Hybrid

Summary

• Reporting to the Global Service Logistics team, the Logistics Coordinator will primarily focus on managing day-to-day RMA (returns material authorization), advance replacements and return shipments for the Global Service Logistics (GSL) function. T
• he Logistics Coordinator should have extensive customer administration experience and must demonstrate the ability to develop strong relationships across all supply chain and functional organizations that include – Logistics, Operations, Technical Support and Sales.
• The ideal candidate will be a somewhat self-managed, customer-oriented and proactive individual.

Roles and Responsibilities:

• Responsible for the proactive day-to-day monitoring of service parts dispatches in an outsource RMA (returns material authorization) administration environment.
• The proactive identification of issues that will cause a problem with a dispatch in terms of delays or incorrect order details.
• Real time corrective actions to correct any potential dispatch issues.
• Act as regional point of contact for the client and key business partners for questions regarding dispatches as they relate to parts and Field Engineers to customer sites.
• Support the Global Service Logistics team in working with vendors to conduct Root Cause Corrective Action results for logistics / field issues.
• Engage in daily tactical communication with external vendors (RMA administration, service logistics and field engineering), internal and external customers.
• Analyze data from numerous databases (using internal systems, Excel, SQL and/or other data management systems) and perform reporting and analysis as needed.
• Support the Global Service Logistics team with publishing of performance metrics to assist with driving business results.
• Working within time constraints to meet critical business needs.
• Document work instructions and best practices.
• Customer-oriented with a proactive attitude.

Required Skills:

• 3-5 years of experience in an RMA (returns material authorization) Administration role with a focus on high-tech service parts logistics and field engineering.
• Knowledge of Salesforce.com, Service Now, SAP or equivalent enterprise resource planning systems.
• Advanced English (B2+-C1)
• Strong attention to detail.
• Strong analytical skills.
• Manage, prioritize and work well with cross functional organizations.
• Enthusiastic and self-starter.
• Ability to work outside of normal business hours if required.

Desired Skills:

• AS in Business Administration or equivalent is advantageous.
• Extensive experience using office administration products such as Excel, Word, PowerPoint and/or Google products.