Category: Uncategorized
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Optimized KYC and Payment Flows Drive $300K+ Revenue Growth for a Global Ride-Hailing & Logistics Provider
Optimized KYC and Payment Flows Drive $300K+ Revenue Growth For a Global Ride-Hailing & Logistics Provider “Streamlining KYC and payment onboarding with data-driven insights turns multi-step workflows into seamless experiences, unlocking growth and adoption at scale.” – A manager struggling with high drop-offs during customer onboarding When a global ride-hailing and logistics provider sought to…
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The AI Due Diligence Playbook for Technology Services M&A – Part 2
In continuation of Part 1, let’s look at the remaining questions, the third and fourth factors to consider, and draw the final conclusion. 4. How complex is the customer’s technology environment? This is the brownfield insulation check, and it’s one of my favorite questions in any customer DD exercise. Ask the target to walk you…
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The AI Due Diligence Playbook for Technology Services M&A – Part 1
“In retrospect, a practical framework I wish I had three years ago.” I’ve been doing M&A for technology services for a while now. And for most of that time, my Due Diligence (DD) framework looked the same way it does for most corporate development professionals: five pillars include financials, legal, tax, people, and customers. You…
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AI-Led CX Transformation | Outcome-Based Digital Interventions for Unified Customer Experiences
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GDPR/CCPA/UK ICO/EU-U.S. Data Privacy Framework (DPF)
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HIPAA – Healthcare Data Protection
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PCI DSS – Payment Card Security
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SOC 2 Type II – Security, Availability, Confidentiality
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ISO 22301:2019 – Business Continuity
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ISO/IEC 27001:2022 – Information Security
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