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585 openings found
Engineer
RRF-42481
- Experience Required(Yrs):
- 1 – 2
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- • Support customers with advanced home networking configurations. • Assist with mesh, extender, and powerline adapter setups. • Resolve complex networking and performance issues. • Confirm product behavior and implement corrective actions. • Promote NETGEAR mobile applications. • Ensure accurate case documentation and escalation handling.
- More..: Engineer
Team Lead
RRF-42464
- Experience Required(Yrs):
- 1 – 6
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- team management
- Secondary Skill:
- Customer support
- Job Description:
- Ability to handle a team with individual ownership ? Self-driven to motivate the team members ? Handling Inbound US Calls ? Involves resolving Technical client queries. ? Should be patient enough to handle any kind of queries. ? Good understanding of computers. ? Should have Basic knowledge on computer hardware peripherals, Operation Systems,
- More..: Team Lead
Team Lead
RRF-42454
- Experience Required(Yrs):
- 1 – 6
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- Tech support
- Job Description:
- Ability to handle a team with individual ownership ? Self-driven to motivate the team members ? Handling Inbound US Calls ? Involves resolving Technical client queries. ? Should be patient enough to handle any kind of queries. ? Good understanding of computers. ? Should have Basic knowledge on computer hardware peripherals, Operation Systems, ? Keeping agents updated about the latest process updates/cascading customer care news ? Providing adequate support for agents while on calls
- More..: Team Lead
Senior Engineer
RRF-42447
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- Communication
- Job Description:
- • Clarify player requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. • Review attentively to player needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. • Greet players in a courteous, friendly, and professional manner, using agreed upon procedures. • Answer player questions related to website, products, processes, and benefits. • Maintain broad knowledge of client products and/or services. • Manage chat, emails, messenger effectively with proper grammar and enunciation. • Process refunds as needed.
- More..: Senior Engineer
Engineer
RRF-42441
- Experience Required(Yrs):
- 1 – 3
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Network Security, Non Technical
- Secondary Skill:
- Network Security, Non technical
- Job Description:
- All PAN certifications related issues Training scheduling, enrolling, Technical issues like Unable to login training portal. Course or training completion (Customer might have completed the course or training but it might not reflect in his portal) Merging & Updating records (Beacon & Cerimetries)) Move certifications from one email to other email. Need to check if the completed certifications are updated in the SFDC for partners & PA Employees. From Customer upgradation to partners — Need to verify if the account has partner access. Voucher enquires from PAN employees. PAN employees should take their course and training in FlexLearn Need to enroll or create account for partners in CSP ASR -Comment Good Communication skills, Email and Chat etiquette. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Applies company policies and procedures to resolve routine issues.
- More..: Engineer
Trainee
RRF-42413
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Customer service
- Secondary Skill:
- Communication
- Job Description:
- • Clarify player requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. • Review attentively to player needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. • Greet players in a courteous, friendly, and professional manner, using agreed upon procedures. • Answer player questions related to website, products, processes, and benefits. • Maintain broad knowledge of client products and/or services. • Manage chat, emails, messenger effectively with proper grammar and enunciation. • Process refunds as needed.
- More..: Trainee
Associate
RRF-42412
- Experience Required(Yrs):
- 2 – 4
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Quality
- Secondary Skill:
- Quality
- Job Description:
- • Minimum of 6 Month-2years of experience as QA. • Excellent communication skills • Should have a critical thought process and decision-making capability with a focus on accuracy. • Willingness to Learn. • Self-Motivated & Ability to Work Under Pressure. • Basic computer Knowledge and Basic knowledge on Technologies. • Candidates should be open to a shift 24×7. • should be able to Conduct regular Process QA audits. • Maintain working knowledge of quality standards and SLAs. • Perform quality refresher trainings and test process knowledge Assessments. • Make recommendations and suggestions to rectify and implement defects in Process Adherence. • Create, Review, and Refine audits and errors of Engineers.
- More..: Associate
Tech Lead
RRF-42410
- Experience Required(Yrs):
- 7 – 8
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Requirements Gathering & Documentation
- Secondary Skill:
- SAS
- Job Description:
- • 5+ years of experience as an ETL Developer, with hands-on expertise in Oracle Data Integrator (ODI). • Proficiency in Oracle Database and MySQL, with strong skills in SQL and PL/SQL development. • Experience in data integration, transformation, and loading from heterogeneous data sources. • Strong understanding of data modeling concepts and ETL best practices.
- More..: Tech Lead
Senior Engineer
RRF-42409
- Experience Required(Yrs):
- 3 – 5
- Qualification:
- B.E/B.Tech
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking
- Secondary Skill:
- Customer support
- Job Description:
- Total 3 to 5 years’ Experience Work in 24*7 Shifts for PM Monitoring Comparing and checki ng threshold and graphical trend analysis for KPI degradation Experience on developing scripts/macros/codes for automation and Reporting (VBA, SQL, PL/SQL, .NET, BO) of reports and to remove manual intervention. Preferably hands on experience on multivendor Reporting & tools. Designing templates/queries to fetch raw data from oss as required Good knowledge in network performance KPIs of of 2G, 3G & 4G technologies (GSM, UMTS, HSPA) for multivendor as well as Transmission network elements Excellent Knowledge of RF KPIs, MSS KPIs, MAPA, TRAI/ DoT Reports. Generation/Validation of reports to ensure within SLA delivery 100% accuracy
- More..: Senior Engineer
Tech Lead
RRF-42407
- Experience Required(Yrs):
- 5 – 7
- Qualification:
- B.E/B.Tech
- Employment Type:
- Employee
- Location:
- Bangalore, Karnataka, India
- Primary Skill:
- adobe implementation
- Secondary Skill:
- angular
- Job Description:
- Hands-on experience with Adobe Analytics implementation, tagging, and reporting • Understanding of web analytics concepts such as tracking, events, page views, and user behavior analysis • Minimum 5+ years of overall experience in software development • At least 3+ years of hands-on experience in Angular and Node.js Pay range and compensation package • Competitive salary
- More..: Tech Lead