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585 openings found
Senior Engineer
RRF-42838
- Experience Required(Yrs):
- 3 – 5
- Qualification:
- B.E/B.Tech
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking
- Secondary Skill:
- Customer support
- Job Description:
- Total 3 to 5 years’ Experience Work in 24*7 Shifts for PM Monitoring Comparing and checki ng threshold and graphical trend analysis for KPI degradation Experience on developing scripts/macros/codes for automation and Reporting (VBA, SQL, PL/SQL, .NET, BO) of reports and to remove manual intervention. Preferably hands on experience on multivendor Reporting & tools. Designing templates/queries to fetch raw data from oss as required Good knowledge in network performance KPIs of of 2G, 3G & 4G technologies (GSM, UMTS, HSPA) for multivendor as well as Transmission network elements Excellent Knowledge of RF KPIs, MSS KPIs, MAPA, TRAI/ DoT Reports. Generation/Validation of reports to ensure within SLA delivery 100% accuracy Responsible for Day to Day Deliveries of Performance Reports & lead day-to-day
- More..: Senior Engineer
Trainer
RRF-42833
- Experience Required(Yrs):
- 1 – 10
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Software troubleshooting
- Secondary Skill:
- Customer support
- Job Description:
- ? Responsible for conducting New Hire, Remedial & On floor training ? Deliver Technology and Product/Process Training ? Effectively manage the classroom environment in a positive and professional manner ? Develop Curriculum and Content using Instructional Design Principles ? Develop case studies and Knowledge Measure assessments ? Ensure closed loop feedback system between Training and Production ? Interact with Managers and Team Leads and ensure best practices are determined and documented ? Maintain high level adherence to policies, procedures and processes ? Recommendations for product and process development based on customer feedback and analysis of the same ? Contribute towards creating/updating the Knowledge base
- More..: Trainer
Trainer
RRF-42832
- Experience Required(Yrs):
- 0 – 5
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Software troubleshooting
- Secondary Skill:
- Customer support
- Job Description:
- ? Responsible for conducting New Hire, Remedial & On floor training ? Deliver Technology and Product/Process Training ? Effectively manage the classroom environment in a positive and professional manner ? Develop Curriculum and Content using Instructional Design Principles ? Develop case studies and Knowledge Measure assessments ? Ensure closed loop feedback system between Training and Production ? Interact with Managers and Team Leads and ensure best practices are determined and documented ? Maintain high level adherence to policies, procedures and processes ? Recommendations for product and process development based on customer feedback and analysis of the same ? Contribute towards creating/updating the Knowledge base
- More..: Trainer
Project Manager
RRF-42831
- Experience Required(Yrs):
- 2 – 10
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Performance monitoring & analysis
- Secondary Skill:
- Customer support
- Job Description:
- Manage metrics and SL as per client expectations Should possess excellent client relation and managerial skills Excellent knowledge in MS Office Excellent Communication skills Excellent facilitation and Interpersonal skills Excellent people handling skills Excellent data management skills Demonstrate ability to work with a team Excellent analytical skills Should have actively participated in KE related activities Keen sense of attention to detail Must be flexible with working hours Prepare reports for clients on a need basis
- More..: Project Manager
Trainee
RRF-42830
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Customer service
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- Level 1 (L1) Agent: o Deliver high-quality customer support via phone, email, chat and social media o Assist customers in resolving technical issues o Deliver First Call Resolution (FCR) by resolving customer issues during the first contact o Maintain high customer satisfaction rate o Assist customers with RMA activities
- More..: Trainee
Trainee
RRF-42828
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Voice Support
- Job Description:
- Job Responsibilities: • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues. • Troubleshoot Product, Codes and Configuration issues • Ensure consistent customer satisfaction • Document all communication with customers in the CRM • Interface with international customers • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
- More..: Trainee
Trainee
RRF-42827
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Networking, Troubleshooting, Customer support
- Secondary Skill:
- Voice Support
- Job Description:
- Job Responsibilities: • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues. • Troubleshoot Product, Codes and Configuration issues • Ensure consistent customer satisfaction • Document all communication with customers in the CRM • Interface with international customers • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
- More..: Trainee
Sub-Contract
RRF-42826
- Experience Required(Yrs):
- 1 – 3
- Qualification:
- B.A
- Employment Type:
- Retainer
- Location:
- Chennai, Tamil Nadu, India
- Primary Skill:
- Talent Acquisition
- Secondary Skill:
- Recruitment
- Job Description:
- We are seeking a driven and highly organized Recruiter to oversee our full-cycle recruitment process. You will act as a strategic talent partner, collaborating directly with hiring managers to identify staffing needs and source, screen, and hire top-quality talent. Your ultimate goal is to build a robust talent pipeline and deliver an exceptional candidate experience.
- More..: Sub-Contract
Trainee
RRF-42824
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Customer service
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- Level 1 (L1) Agent: o Deliver high quality customer support via phone, email, chat and social media o Assist customers in resolving technical issues o Deliver First Call Resolution (FCR) by resolving customer issues during the first contact o Maintain high customer satisfaction rate o Assist customers with RMA activities
- More..: Trainee
Trainee
RRF-42823
- Experience Required(Yrs):
- 0 – 1
- Qualification:
- Any Degree
- Employment Type:
- Employee
- Location:
- HYD-Telangana, Hyderabad, India
- Primary Skill:
- Call Center, Customer service
- Secondary Skill:
- Communication, Voice Support
- Job Description:
- Level 1 (L1) Agent: o Deliver high quality customer support via phone, email, chat and social media o Assist customers in resolving technical issues o Deliver First Call Resolution (FCR) by resolving customer issues during the first contact o Maintain high customer satisfaction rate o Assist customers with RMA activities
- More..: Trainee