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585 openings found

Trainee

RRF-43046

Experience Required(Yrs):
0 – 1
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Networking, Troubleshooting, Customer support
Secondary Skill:
Voice Support
Job Description:
• Proven ability to communicate through oral and written forms in English. • Strong problem solving skills. • Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. • Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). • Detail oriented with organizational skills and ability to multi-task. • Strong command of the English language with strong conversational skills. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. • Ability to remain calm under stressful situations.
Apply Now : Trainee

Trainee

RRF-43045

Experience Required(Yrs):
0 – 1
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Networking, Troubleshooting, Customer support
Secondary Skill:
Voice Support
Job Description:
• Proven ability to communicate through oral and written forms in English. • Strong problem solving skills. • Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. • Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). • Detail oriented with organizational skills and ability to multi-task. • Strong command of the English language with strong conversational skills. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. • Ability to remain calm under stressful situations.
Apply Now : Trainee

Trainee

RRF-43044

Experience Required(Yrs):
0 – 1
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Networking, Troubleshooting, Customer support
Secondary Skill:
Voice Support
Job Description:
• Proven ability to communicate through oral and written forms in English. • Strong problem solving skills. • Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. • Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). • Detail oriented with organizational skills and ability to multi-task. • Strong command of the English language with strong conversational skills. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. • Ability to remain calm under stressful situations.
Apply Now : Trainee

Senior Associate

RRF-43026

Experience Required(Yrs):
0 – 1
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
auditing, coaching and analytical
Secondary Skill:
Reporting
Job Description:
Need to have knowledge of Audit, Feedback & Coaching methodologies. Prepare RCA, attend internal and external calibrations. Need to have experience on working with Excel reporting & creating presentations. Good analytical and attention to details skills required.
Apply Now : Senior Associate

Trainee

RRF-43025

Experience Required(Yrs):
0 – 1
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Customer service
Secondary Skill:
Communication
Job Description:
• Clarify player requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. • Review attentively to player needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. • Greet players in a courteous, friendly, and professional manner, using agreed upon procedures. • Answer player questions related to website, products, processes, and benefits. • Maintain broad knowledge of client products and/or services. • Manage chat, emails, messenger effectively with proper grammar and enunciation. • Process refunds as needed.
Apply Now : Trainee

Trainee

RRF-43024

Experience Required(Yrs):
0 – 1
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Customer service
Secondary Skill:
Communication
Job Description:
• Clarify player requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. • Review attentively to player needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. • Greet players in a courteous, friendly, and professional manner, using agreed upon procedures. • Answer player questions related to website, products, processes, and benefits. • Maintain broad knowledge of client products and/or services. • Manage chat, emails, messenger effectively with proper grammar and enunciation. • Process refunds as needed.
Apply Now : Trainee

Trainee

RRF-43023

Experience Required(Yrs):
0 – 1
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Customer service
Secondary Skill:
Communication
Job Description:
• Clarify player requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. • Review attentively to player needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. • Greet players in a courteous, friendly, and professional manner, using agreed upon procedures. • Answer player questions related to website, products, processes, and benefits. • Maintain broad knowledge of client products and/or services. • Manage chat, emails, messenger effectively with proper grammar and enunciation. • Process refunds as needed.
Apply Now : Trainee

Trainee

RRF-43022

Experience Required(Yrs):
0 – 1
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Customer service
Secondary Skill:
Communication
Job Description:
• Clarify player requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. • Review attentively to player needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. • Greet players in a courteous, friendly, and professional manner, using agreed upon procedures. • Answer player questions related to website, products, processes, and benefits. • Maintain broad knowledge of client products and/or services. • Manage chat, emails, messenger effectively with proper grammar and enunciation. • Process refunds as needed.
Apply Now : Trainee

Senior Engineer

RRF-43018

Experience Required(Yrs):
3 – 5
Qualification:
B.E/B.Tech
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Networking
Secondary Skill:
Customer support
Job Description:
Work in 24*7 Shifts for PM Monitoring Comparing and checki ng threshold and graphical trend analysis for KPI degradation Experience on developing scripts/macros/codes for automation and Reporting (VBA, SQL, PL/SQL, .NET, BO) of reports and to remove manual intervention. Preferably hands on experience on multivendor Reporting & tools. Designing templates/queries to fetch raw data from oss as required Good knowledge in network performance KPIs of of 2G, 3G & 4G technologies (GSM, UMTS, HSPA) for multivendor as well as Transmission network elements Excellent Knowledge of RF KPIs, MSS KPIs, MAPA, TRAI/ DoT Reports.
Apply Now : Senior Engineer

Trainee

RRF-43017

Experience Required(Yrs):
1 – 6 Months
Qualification:
Any Degree
Employment Type:
Employee
Location:
Chennai, Tamil Nadu, India
Primary Skill:
Customer service
Secondary Skill:
Communication
Job Description:
Responsible to handle customer queries / issues through Voice and or Non Voice (International/ Domestic) transactions to the best of customer’s satisfaction. Necessary documentation of calls. Adhering to standard operating procedures required by the process and organization. Awareness of relevant service levels and meets goals set by the project.
Apply Now : Trainee