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Project Manager

Job Description

Job Title: Senior Project Manager – POI & Navigation Mapping Operations

Location: Not Specified

Employment Type: Full-Time

Experience: 10–15 years

Number of Openings: Not Specified

Education

  • Bachelor's degree in Engineering, Geography, Geospatial Sciences, Information Technology, or a related field
  • Master's degree or PMP / Prince2 certification preferred
  • Equivalent combination of education and relevant work experience will be considered

Summary

  • Senior leadership role responsible for managing large-scale POI (Points of Interest) & Navigation mapping operations, ensuring timely and high-quality project delivery
  • Drives end-to-end project planning, execution, and delivery management aligned with client expectations and organizational goals
  • Serves as the primary escalation point and key stakeholder interface for all project-related matters, including technical and operational queries
  • Oversees a multi-layered team comprising Team Managers and Team Leads, fostering a high-performance and continuous improvement culture
  • Plays a critical role in quality governance, SLA adherence, risk mitigation, and process optimization within the mapping and navigation domain

Roles and Responsibilities

Project Planning & Delivery Management

  • Lead end-to-end project planning, scheduling, and delivery management for POI & Navigation mapping projects
  • Define project milestones, track progress, and ensure on-time delivery within agreed SLAs
  • Conduct periodic status review meetings to assess project health and take corrective actions proactively
  • Support Senior Management with timely and accurate inputs on project progress, risks, and team performance

Team Leadership & People Management

  • Lead, manage, and mentor a large, multi-tiered team including Team Managers, Team Leads, and individual contributors
  • Oversee end-to-end people management activities including hiring, onboarding, training, and performance reviews
  • Identify Training Needs (TNI) and assess Training Effectiveness to build team capability
  • Monitor and manage team performance metrics, addressing gaps with structured improvement plans

Operations & Process Management

  • Manage day-to-day mapping operations ensuring process compliance, quality standards, and productivity targets are met
  • Drive service delivery performance through continuous monitoring and process governance
  • Leverage deep understanding of workflow management systems and project management tools to streamline operations
  • Provide data-driven recommendations for continuous improvement of mapping and data enrichment processes

Stakeholder & Client Management

  • Coordinate with multiple functional managers and cross-functional teams for seamless project execution
  • Serve as the primary interface for client coordination, addressing and resolving technical queries and escalations efficiently
  • Build and maintain strong stakeholder relationships ensuring transparency, trust, and alignment on delivery expectations

Escalation & Risk Management

  • Own and manage the escalation framework, ensuring timely resolution and communication to relevant stakeholders
  • Proactively identify project risks, assess impact, and implement mitigation strategies
  • Ensure adherence to defined SLAs and service agreements, driving corrective measures in case of deviations

Quality Management

  • Oversee quality metrics review, maintenance, and continuous improvement across mapping operations
  • Implement quality governance frameworks to maintain high standards of POI data accuracy and navigation mapping outputs
  • Drive audit and review cycles to uphold process integrity and client-defined quality benchmarks

Required Skills

Technical Skills
  • Strong understanding of POI (Points of Interest) & Navigation mapping processes and data structures
  • Proficiency in workflow management systems and project management tools (e.g., JIRA, MS Project, or equivalent)
  • Familiarity with geospatial data, mapping platforms, and navigation data quality standards
  • Experience with SLA management frameworks and performance monitoring dashboards
Functional Skills
  • End-to-end project planning, execution, and delivery management
  • Escalation management and client-facing issue resolution
  • Quality metrics management and process governance
  • People management including hiring, training need identification, and performance management
  • Risk identification, assessment, and mitigation planning
Soft Skills
  • Exceptional leadership and team-building skills with ability to manage large, distributed teams
  • Strong communication and interpersonal skills for stakeholder engagement at all levels
  • Analytical and critical thinking with a problem-solving mindset
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment
  • High accountability, ownership, and decision-making capability

Desired Skills

  • Exposure to map data providers or navigation platforms (e.g., HERE Technologies, TomTom, Google Maps ecosystem)
  • Knowledge of Agile or Hybrid project management methodologies
  • Experience working in GIS (Geographic Information Systems) environments
  • Familiarity with data quality frameworks and content validation processes
  • Prior experience managing global or multi-geography mapping operations

Domain / Industry

  • Geospatial & Mapping Technology
  • Navigation & Location Intelligence
  • Data Operations & Content Services

Additional Sections

Tools & Technologies
  • Workflow Management Systems (WMS)
  • Project Management Tools: MS Project, JIRA, Confluence, or equivalent
  • Reporting & Dashboard Tools: MS Excel, Power BI, or equivalent
  • Communication & Collaboration Platforms: MS Teams, Slack, or equivalent
Certifications (Preferred)
  • Project Management Professional (PMP) – PMI
  • PRINCE2 Practitioner
  • Six Sigma Green Belt / Black Belt (advantageous)
  • GIS-related certifications (e.g., Esri certifications)
Compliance / SOP Exposure
  • Hands-on experience with Standard Operating Procedures (SOPs) for mapping and data operations
  • Exposure to compliance frameworks governing data accuracy, privacy, and content standards in geospatial domains
  • Experience in audit readiness and internal quality review processes

Required Skills

Primary skills

  • End-to-end project planning
  • execution
  • and delivery management; POI and navigation mapping operations; stakeholder and client management; escalation management; quality governance; SLA adherence; risk mitigation; people management; workflow and project management tools (JIRA
  • MS Project); performance monitoring

Secondary skills

  • Geospatial data and GIS familiarity; data quality frameworks; Agile or Hybrid methodologies; Power BI and Excel reporting; Confluence; Six Sigma; PMP/PRINCE2; SOP and audit readiness; cross-functional coordination; team mentoring and training needs analysis

Job overview

Job title
Project Manager
Reference ID
RRF-43628
Location
HYD-Telangana, Hyderabad, India
Experience
10 – 15 Yrs
Qualification
Any Degree

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