Lead
Job Description
Job Title: Business Analyst
Location: Not Specified
Employment Type: Full-Time
Experience: 3–5 Years
Number of Openings: Not Specified
Education:
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field
- Master's degree (MBA or equivalent) is a plus
Summary:
- Responsible for gathering, analyzing, and documenting business requirements to support organizational process improvement initiatives
- Plays a critical role in bridging the gap between business stakeholders and technical teams to deliver effective solutions
- Drives process optimization through the application of Business Process Modeling (BPM) methodologies and tools
- Engages cross-functionally with business units, project managers, and development teams to ensure alignment between business needs and system capabilities
- Supports quality assurance efforts through structured User Acceptance Testing (UAT) coordination and execution
Roles and Responsibilities:
Requirements Gathering & Analysis:
- Elicit, document, and validate business requirements through stakeholder interviews, workshops, and surveys
- Analyze current business processes to identify gaps, inefficiencies, and opportunities for improvement
- Translate business needs into clear functional and non-functional requirements
- Develop and maintain Business Requirements Documents (BRD), Functional Requirements Documents (FRD), and use case documentation
Business Process Modeling:
- Design, model, and document current-state (As-Is) and future-state (To-Be) business processes using BPM tools and methodologies
- Apply industry-standard notations such as BPMN 2.0 for process mapping and workflow documentation
- Collaborate with process owners to ensure accuracy and completeness of process models
- Identify automation opportunities and recommend process re-engineering solutions
User Acceptance Testing (UAT):
- Plan, coordinate, and facilitate UAT sessions with relevant business stakeholders
- Develop UAT test cases, test scripts, and acceptance criteria aligned with business requirements
- Track, document, and manage defects identified during UAT cycles
- Ensure sign-off and successful closure of UAT phases prior to system deployment
Collaboration & Stakeholder Management:
- Serve as the primary liaison between business stakeholders and technical/development teams
- Facilitate requirement review meetings, walkthroughs, and progress updates
- Communicate project status, risks, and issues to project managers and leadership
- Support change management activities related to process or system transitions
Reporting & Documentation:
- Maintain comprehensive and up-to-date project documentation throughout the project lifecycle
- Prepare and present analytical reports, process maps, and recommendations to key stakeholders
- Ensure documentation adheres to organizational standards and governance frameworks
Required Skills:
Technical Skills:
- Business Process Modeling (BPM) and BPMN 2.0 notation
- Proficiency in BPM tools (e.g., Bizagi, Lucidchart, MS Visio, ARIS, Signavio)
- User Acceptance Testing (UAT) planning and execution
- Requirements documentation — BRD, FRD, Use Cases, User Stories
- Data analysis and reporting
Functional Skills:
- Business process analysis and re-engineering
- Gap analysis and root cause analysis
- Workflow and process optimization
- Stakeholder management and facilitation
- Agile and/or Waterfall project methodologies
Soft Skills:
- Strong analytical and critical thinking skills
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with strong organizational skills
- Collaborative team player with proactive problem-solving approach
Desired Skills:
- Exposure to ERP or CRM platforms (e.g., SAP, Salesforce, Oracle)
- Familiarity with Agile tools such as JIRA or Confluence
- Knowledge of Six Sigma or Lean process improvement methodologies
- Experience with data visualization tools (e.g., Power BI, Tableau)
- Understanding of IT systems development lifecycle (SDLC)
Domain / Industry:
- Business Analysis | Process Excellence | Information Technology | Enterprise Solutions
Tools & Technologies:
- MS Visio, Bizagi, Lucidchart, ARIS, Signavio
- JIRA, Confluence, MS Office Suite (Word, Excel, PowerPoint)
- BPM Suites and Workflow Automation Platforms
Certifications (Preferred):
- Certified Business Analysis Professional (CBAP)
- Entry Certificate in Business Analysis (ECBA)
- PMI Professional in Business Analysis (PMI-PBA)
- Six Sigma Green Belt or Lean Practitioner (advantageous)
Compliance / SOP Exposure:
- Familiarity with organizational SOP development and governance frameworks
- Experience working in compliance-driven or regulated environments is an advantage
- Adherence to documentation standards and audit trail requirements
Required Skills
Primary skills
- Requirements gathering and analysis
- business process modeling (BPM/BPMN 2.0)
- UAT planning and execution
- BRD/FRD/use case documentation
- stakeholder management
- business process analysis and re-engineering
- gap analysis
- workflow optimization
- data analysis and reporting
Secondary skills
- Agile and/or Waterfall methodologies
- ERP/CRM exposure (SAP
- Salesforce
- Oracle)
- JIRA
- Confluence
- Six Sigma or Lean methodologies
- Power BI/Tableau
- SDLC understanding
- MS Visio
- Bizagi
- Lucidchart
- ARIS
- Signavio
- strong analytical and communication skills
Job overview
- Job title
- Lead
- Reference ID
- RRF-43432
- Location
- Chennai, Tamil Nadu, India
- Experience
- 8 – 10 Yrs
- Qualification
- Any Degree
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