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Engineer

Job Description

The End User Support Dispatcher plays a critical role in the daily operations of the Service Desk, acting as the first line of coordination for incoming support tickets. Reporting directly to the Lead Dispatcher, this role requires a technician who is agile, proactive, and capable of identifying and filling operational gaps throughout the day. The ideal candidate will keep a constant finger on the pulse of the help desk—monitoring ticket flow, technician availability, and support channels to ensure nothing falls through the cracks. This includes triaging tickets, performing quick fixes, answering calls, and ensuring that all support requests are routed and addressed efficiently

Required Skills

Primary skills

  • Monitoring
  • Disptach

Secondary skills

  • Traiging

Job overview

Job title
Engineer
Reference ID
RRF-42801
Location
Taguig City, National Capital Region, Philippines
Experience
1 – 3 Yrs
Qualification
Any Degree

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