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Specialist

Job Description

• Manage end-to-end HR Shared Services operations across employee lifecycle processes.
• Act as the primary point of contact for escalations and complex HR queries.
• Monitor service delivery metrics and drive SLA adherence.
• Lead process improvement initiatives to enhance efficiency and employee experience.
• Review and validate employee transactions for accuracy and compliance.
• Prepare operational dashboards, reports, and workforce analytics.
• Collaborate with HR Business Partners, Talent Acquisition, Payroll, and other stakeholders.
• Identify training needs and coach team members to improve performance.
• Ensure compliance with company policies, labor regulations, and audit requirements.
• Support HR transformation and automation initiatives.

Required Skills

Primary skills

  • Budget
  • Forecasting

Secondary skills

  • Customer support

Job overview

Job title
Specialist
Reference ID
RRF-42332
Location
Chennai, Tamil Nadu, India
Experience
3 – 8 Yrs
Qualification
Any Degree

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