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Associate

Job Description

Otter Job Description Live Chat Support: Manage up to 2 active chats at a time, providing quick and helpful answers to customers online. Email Management: Review and resolve a minimum of 75 customer emails daily with quality care. Product Guidance: Guide customers in choosing the perfect accessories tailored to their specific phone models. Tech-Savvy with Accessories: Familiar with common mobile accessories, including phone cases, tempered glass, chargers, and cables. Good English Communication: Conversational English skills (both spoken and written) to send clear, polite, and accurate messages. Antipolo On-site: Fully willing to work on-site at our Antipolo office 5 days a week. Multitasking Skills: Comfortable handling 2 chat conversations simultaneously without losing focus. Productive Pace: Driven to meet and maintain our daily target of 75 completed email cases.

Required Skills

Primary skills

  • Customer service

Secondary skills

  • Customer support

Job overview

Job title
Associate
Reference ID
RRF-42174
Location
Antipolo City, Rizal, Philippines
Experience
1 – 2 Yrs
Qualification
Any Degree

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