• Artificial Intelligence
  • Careers

Project Manager

Job Description

• Manage performance of the team
• Deliver on SLA commitments based on the contract
• Meet and exceed customer satisfaction goals
• Daily/Weekly/Monthly/Quarterly reporting of SLA performance
• Attend daily calls with client
• Employee retention to meet client targets
• Proactive management of business/operations trends
• Planning & executing the supply chain management process including but not limited to hiring &
training, operations, career progression and retention of the employees
• Work with WFM team on a weekly basis for capacity planning based on volume forecast
• Formulate continuous improvement plan
• Coordinate with IT team to fix all IT related issues for the team

Required Skills

Primary skills

  • Project management
  • account management

Secondary skills

  • Customer focus

Job overview

Job title
Project Manager
Reference ID
RRF-42139
Location
Chennai, Tamil Nadu, India
Experience
1 – 8 Yrs
Qualification
Any Degree

Apply for this position

Consent Recorded

Your privacy consent has been saved successfully.

Your Consent Reference ID:

Please note this ID for your records.