Careers at Movate – China

Job title: Video Content Quality Reviewer
Location: Hyderabad
Experience: 2+ years
Education: Bachelor’s degree in journalism, Communications, Media Studies, or related field
No of openings: 75+ Openings

Position Overview:

• We are looking for an experienced and detail-oriented Video Content Quality Reviewer to join our video production team. The ideal candidate will possess a strong understanding of video production standards, ensuring all video content meets the team’s editorial, technical, and creative requirements including spelling and grammar check, regional alignment and overall quality. This role involves reviewing and approving videos for accuracy, consistency, and compliance with quality benchmarks before they are published on digital platforms.

Key Responsibilities:

Content Review & Approval

• Ensure videos align with the template, style, have proper background music and voiceovers as per mandated requirements.
• Cross-checking scripts and grammar, pronunciation, displaying a strong command over the English language across the visuals, and audio used to verify consistency.

Technical Quality Assessment

• Inspect videos for technical quality, including resolution, color grading, transitions, audio levels, and overall synchronization.
• Flag and guide corrections for issues such as poor framing, sound inconsistencies, or graphical errors.
• Confirm that all content adheres to digital platform standards.

Compliance & Ethical Standards

• Ensure videos meet legal, ethical, and regulatory guidelines, including copyright and fair use laws.
• Verify that sensitive topics are handled with appropriate editorial care.
• Confirm compliance with time limits and technical constraints specific to different platforms.

Collaboration & Feedback

• Work closely with video producers and editors, to provide constructive feedback.
• Develop and maintain quality checklists and guidelines for consistent reviews.

Requirements:

• Preferably a Bachelor’s degree in Journalism, Communications, Media Production, or a related field.
• Minimum 2+ years of experience in video editing, production, or quality assurance within a media organization.
• In-depth understanding of journalistic principles and editorial integrity.
• Proficiency with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and quality assurance tools.
• Strong analytical and reporting skills for assessing video content against set standards.
• Usage and familiarity with AI-based tools to for visualization or reporting
• Knowledge of broadcasting and digital video requirements, including social media optimization.
• High attention to detail with a commitment to accuracy.
• Excellent communication and interpersonal skills to provide actionable feedback.
• Ability to work under tight deadlines and manage multiple projects simultaneously.
• Familiarity with visual storytelling and audience engagement techniques.

Why Join Us?

• Be part of a leading AI-enabled video production team 
• Collaborate with a team of talented professionals in a fast-paced and innovative environment.
• Shape the quality and impact of video content that informs and inspires audiences.

Job title: Sales Coach
Work Location: Barranquilla, Colombia
Experience:  2 years
Education Qualification:  Bachelor’s Degree
No of openings:  10

Roles and Responsibilities:

• Oversee the daily activities of sales representatives, ensuring they follow best practices and meet their targets.
• Conduct regular training sessions to improve the skills and knowledge of the sales team, focusing on Salesforce tools and techniques.
• Track and analyze the performance of sales representatives, providing feedback and strategies for improvement.
• Ensure the team maintains strong relationships with existing customers, addressing any issues and ensuring renewals are processed smoothly.

Required Skills & Desired Skills: 

• English Language with B2/B2+.
• 2 years of experience in Sales or a similar role.(Sales Coach)

Job title: Account Executives
Work Location: Barranquilla, Colombia
Experience:  2 years in Sales
Education Qualification:  Bachelor’s Degree
No of openings:  10

Roles and Responsibilities:

• Direct the sales process within a book of new logo prospects with locations from 1-100.
• Develop and cultivate relationships throughout organizations of target restaurants and their partners through champion building and multi-threading.
• Find a great solution for each client using an understanding of their business, financial skills, sales process, and creativity.
• Coordinate customer meetings and presentations; preparation and delivery of follow-up materials, addressing competitive threats, and successful negotiations.

Required Skills & Desired Skills: 

• English Language with B2/B2+.
• 2 years of experience in Sales or a similar role.

Job title: Video Creator
Location: Hyderabad
Experience: 0 – 1+ years
Education: Bachelor’s degree in journalism, Communications, Media Studies, or related field
No of openings: 75+

We’re seeking a talented Video Creator to join our dynamic team. In this role, you’ll be responsible for selecting and implementing relevant media assets that enhance our video content while maintaining alignment with the narrative and client guidelines. This position requires excellent visual storytelling instincts, meticulous attention to detail, and strong media selection skills.

Roles and Responsibilities:

Media Selection and Implementation

• Source and select high-quality video and image assets from our media partners and free usage catalogue that align perfectly with article content and client brand guidelines
• Prioritize videos over images, with preference for 16:9 aspect ratio content (using 9:16 only when necessary)
• Ensure all selected media is current by filtering for recent assets (within 72 hours to 1 month)
• Search effectively using our media partners’ libraries and our internal media search field
• Properly document and attribute media sources to maintain licensing compliance

Content Quality Management

• Verify that all media used is contextually relevant to the content, avoiding generic or unrelated footage
• Ensure precise matching when featuring specific people, events, or teams (e.g., correct athletic teams and players in sports content)
• Maintain contextual accuracy between narrative and visual elements
• Develop creative solutions when exact media matches aren’t available, such as using different angles or perspectives
• Avoid misleading visual contexts that contradict the narrative message

Required Skills and Qualifications

• Experience in video production, digital content creation, or media curation
• Strong visual storytelling instincts and understanding of narrative alignment
• Excellent research skills for finding specific, relevant media assets
• Proficiency with stock media platforms and free usage catalogues
• Meticulous attention to detail and quality
• Understanding of different video formats and aspect ratios
• Ability to work efficiently while maintaining high-quality standards

Preferred Skills

• Background in journalism, media studies, or related fields
• Experience with media asset management systems
• Knowledge of brand guidelines implementation in video content
• Understanding of media licensing and proper attribution practices
• Familiarity with our internal media management platform

Job title: Video Journalist
Location: Hyderabad
Experience: 2+ years
Education: Bachelor’s degree in journalism, Communications, Media Studies, or related field
No of openings: 75+

As a Video Journalist (VJ), you will transform written news articles into engaging video content while maintaining journalistic integrity and adhering to client brand guidelines. This role combines journalistic expertise with video production skills to create compelling, accurate, and timely content for our diverse client base.

Roles and Responsibilities:

Content Selection & Research

• Source relevant and timely articles from client-approved news outlets
• Evaluate content for visual potential, ensuring media availability from Getty Images or other approved sources
• Select stories that align with client topics, brand voice, and audience interests

Script Development

• Transform written articles into concise, engaging scripts while preserving the original context and tone
• Ensure factual accuracy and appropriate attribution of information

Technical Quality Assurance

• Meticulously proofread all scripts for grammar, clarity, and proper pronunciation
• Format numbers, names, and technical terms for clear narration (e.g., “$23.76” as “twenty-three dollars and seventy-six cents”)
• Ensure proper punctuation and structure throughout all content

Video Production Support

• Prepare title and pronunciation guides for narration
• Work with Getty Images and other approved media sources to select appropriate visuals
• Implement technical workarounds when necessary to maintain quality (e.g., pronunciation solutions)

Required Skills & Qualifications

• Bachelor’s degree in Journalism, Communications, Media Studies, or related field
• Strong news judgment and ability to identify compelling, visually-friendly stories
• Excellent writing skills with ability to adapt content while maintaining journalistic integrity
• Keen attention to detail, particularly for grammar, pronunciation, and factual accuracy
• Experience with or understanding of video production processes
• Proficiency with grammar and editing tools such as Grammarly

Job title: Technical Support Associate
Work Location: TerraCampus, Cartago
Experience:  6+ months in technical support, service desk or giving software troubleshooting
Education Qualification:  High school Diploma

Roles and Responsibilities:

• Provide technical assistance to customers via support tickets, chats, and scheduled Zoom calls.
• Investigate and resolve customer issues by utilizing available tools, impersonation features, and thorough troubleshooting.
• Ensure timely responses and resolutions in line with defined SLA targets and ticket priority levels.
• Take full ownership of assigned tickets from start to resolution.
• Maintain accurate, professional, and well-written communication throughout the ticket lifecycle

Required Skills & Desired Skills:

• Advanced English level
• 6+ months in technical support, service desk or giving software troubleshooting
• Chats and ticketing expertise
• Proven work stability
• High School Diploma

Job title: Technical Support Associate
Work Location: Ultra Lag
Experience:  6+ months in technical support roles
Education Qualification:  High school Diploma

Responsibilities:

• Handle technical support inquiries from customers via phone or the company’s web-based support website (ticket-based) from initial contact through resolution.
• Escalate issues to the next higher Tier of support when necessary, ensuring timely resolution and customer satisfaction.
• Adhere to SLAs (Service Level Agreements) and strive to provide superior customer experiences.
• Contribute to the online knowledge base by documenting solutions to common issues and updating existing articles as needed.

Required Skills & Desired Skills:

• High School diploma or equivalent.
• Advanced English level (C1).
• 6+ months of experience working in a similar technical support environment.
• Education: Any IT/computing qualification.
• Good knowledge of the Windows operating system, specifically Windows 7 and
• above.
• Ability to perform Windows software installation, configuration, and deployment.
• Experience providing technical support to customers for hardware and software
• issues, with the ability to diagnose problems related to hardware, operating systems
• software, application programs, or network failures.
• Familiarity with ticket-based support tools such as Salesforce, Zendesk,
• ServiceNow, etc.
• Demonstrated ability to work independently within a team environment.
• Strong troubleshooting and problem-solving skills.
• Organized, self-motivated, and have a high level of attention to detail.
• Excellent verbal and written communication skills, as effective communication with
• both internal teams and customers is essential for this role

Job title: Welcome Center Agent – Portuguese
Work Location: Ultra Lag
Experience:  6+ months working giving trilingual support is preferred, Contact Centers expertise
Education Qualification:  High school Diploma

Roles and Responsibilities:

• 20%- Answers inbound phone calls from customers, quickly assesses customer needs and proactively provides solutions with a high degree of accuracy. Provides superior customer service while handling inbound calls for product inquiry, order placement, and order follow-up. Documents details of customer interaction into system
• 20%- Drives customer loyalty by providing, excellent service, accurate product and service knowledge to customers and looks for ways to reduce customer effort in ordering, shipping, order inquiry and return/refund experiences
• 20%- Keeps customers informed on the status of their order, reconciles errors in a cost-effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled
• 10%- Where needed, acts as liaison between customer and manufacturer, as well as between customer and freight carrier
• 20%- Meets or exceeds various performance requirements, including but not limited to: customer service skills, accuracy, schedule adherence, speed to resolution, etc.
• 10%- Partners with escalation group to obtain additional order support, customer follow-up, or handling of complex customer cases

Required Skills & Desired Skills:

• B2+, Portuguese level, B2 English level
• 6+ months in Contact Centers
• Proven work stability
• High School Diploma
• 6+ months working giving trilingual support is preferred

Job title: Associate System Engineer
Work Location: Ultra Lag
Experience:  2+ years
Education Qualification:  University degree or proven experience in related areas

Roles and Responsibilities:

• Assist internal teams with configuration validation in support of sales opportunities. 
• Collect and acquire data for use in the creation of sales plays and lifecycle management programs and processes.  
• Work with established programs and sizing tools to provide customers with a product performance solution that meets and exceeds their expectations
• Be involved in the Account Planning process as part of a larger team
• Assist with solution designs and will be brought into opportunities and mentored as part of an opportunity team.  Will have the ability to take point on simple designs where appropriate
• Assist prospects and customers with basic demonstrations, system configurations, feature adoption, and answers to technical questions 
• Work with established programs and sizing tools to support customer pursuits 
• Work cross functionally with internal departments such as Customer Support, Professional Services, Renewal, Sales Operations, and Order Management.

Required Skills & Desired Skills:

• Advanced Oral English, Microsoft 365/Google Workspace, Salesforce.com or any other CRM system
• BS in Computer Science, Engineering or other technical degree and/or equivalent experience
• 2+ years of experience (technology industry preferred) 
• Strong phone presence and experience in a high-volume customer interaction environment
• Conscientious attitude and dependability, strengths in teamwork and communication
• Confident, articulate and professional speaking abilities, and a strong ability to listen
• Ability to collect data, identify problems, establish facts and draw valid conclusions
• Preparation and delivery of technical product and architecture presentations
• Passion for technology and aptitude to learn new technologies
• Self-motivated individual with the ability to work independently and proactively, while applying a high level of business and technical acumen to a variety of situations
• Demonstrated listening, written communication and product presentation skills
• Ability to handle multiple tasks and projects, in real-time scenarios
• Apply critical thinking techniques to work through customer situations and interactions
• Knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN) preferred
• Salesforce.com experience helpful
• Knowledge of VMware, Windows, UNIX OS variants (Linux, AIX, …), NFS file systems and network environments helpful

Job title: Associate Customer Success Manager
Work Location: Ultra Lag
Experience:  1–2 years
Education Qualification:  University degree or proven experience in related areas

Roles and Responsibilities:

• Establish yourself as a trusted advisor, advocate and subject matter expert to support the Evergreen Subscription program internally and externally
• Develop a deep understanding of your customers’ business priorities, operational model/objectives, data center environment, data center architecture/roadmap, implementations, business priorities and IT initiatives
• Actively monitor customers’ usage and consumption, provide recommendations of their hardware utilization based on their use case and business goals
• Establish, own and drive strategic, operational, risk and growth management reviews as they relate to hardware / service delivery, deployments, migrations, capacity planning & expansions
• Own the overall post-sales service delivery relationship with key customers with complete responsibility for total customer experience within your accounts. You will be required to own and drive service value delivery while actively supporting issue management, customer escalations and resolution
• Deliver monthly and quarterly business reviews to align business and technical goals across multiple stakeholders e.g. customers, partners, GSIs and multiple functions across the company
• Act as a customer advocate and conduit into various internal cross-functional teams, including Sales, Support, Engineering, Product Management and Executive leadership
• Participate in Executive Briefing Committee discussions, Sales Account Strategy & Growth planning, Technical and Support troubleshooting and triaging
• Actively participate in internal initiatives that enhance and grow the CS organization

Required Skills & Desired Skills:

• Advanced Oral English, Microsoft 365/Google Workspace, project management (plus)
• 1–2 years of experience in customer-facing roles (e.g., account management, customer success) with strong collaboration across teams like Sales, Support, Engineering, and Product Management.
• Excellent communication, project management, and problem-solving skills, with the ability to manage multiple projects, handle critical issues, and build trusted relationships at executive levels.
• Strong written and verbal skills to articulate technical issues and business impact effectively to diverse audiences.
• Ability to work in a high-growth, dynamic environment while balancing attention to detail and the bigger picture.
• Bachelor’s degree required (Computer Science, Engineering, or related field preferred); certifications like ITIL, PMP, PMI, or Six Sigma are a plus.
• C1 English level
• Microsoft Office or Google Workspace knowledge

Job title: Inbound Sales Representative
Work Location: 3rd floor, East Gate Business Center, Marcos Hi-way, Antipolo City
Experience:  Minimum of 3 months call centre experience
Education Qualification:  High School Graduate
Openings: 120+

Roles and Responsibilities:

• As an Inbound Sales Representative you will handle incoming calls from potential and existing customers.
• Your role is to assist with inquiries, resolve issues, and convert interest into subscriptions by offering tailored SiriusXM packages.
• This position requires excellent communication and problem-solving skills.

Required Skills & Desired Skills

• At least 3 months of BPO experience
• Preferably with a Sales or Collections background
• Excellent communication skills
• High school graduate or higher
• Willingness to work onsite, including shifting schedules, holidays, and weekends
• Must be willing to work in Antipolo site. Our office is near LRT 2 Antipolo Station

Enjoy these HUGE perks:

• *Php 20,000 Package per month + Up to Php 16,000*on commissions/incentives per month
• PAYDAY EVERY SATURDAY!!!
• Weekly incentives
• HMO after a month + Life Insurance
• Flexible Service Incentive Leaves (SIL) program

*Terms and Conditions apply.

Job title: Outbound Sales Representative
Work Location: Upper Mckinley Hill, Taguig
Experience:  Minimum of 3 months call centre experience
Education Qualification:  High School Graduate
Openings: 75+

Roles and Responsibilities:

• As an Outbound Sales Representative you will be responsible for contacting potential customers who have recently purchased a new or used vehicle and received a complimentary US Satellite Radio Free trial.
• Your primary role is to convert these trial users into paying subscribers by offering promotional packages and highlighting the value of entertainment services.

Required Skills & Desired Skills

• At least 3 months of BPO experience
• Preferably with a Sales or Collections background
• Excellent communication skills
• At least a High school graduate
• Willing to work onsite and on shifting schedules/holidays/weekends
• Must be willing to work in Taguig

Enjoy these HUGE perks:

• *Php24,334.67 Salary per month
• Uncapped commissions
• PAYDAY EVERY SATURDAY!!!
• Weekly incentives
• HMO after a month
• Life and Accident Insurance
• Flexible Service Incentive Leaves (SIL) program

*Terms and condition apply

Job title: Inbound Sales Representative
Work Location: Upper Mckinley Hill, Taguig
Experience:  Minimum of 6 months call centre experience
Education Qualification:  High School Graduate
Openings: 75 FTE’s

Roles and Responsibilities:

• An Inbound Sales Representative for a US Telecom B2B program handles incoming communications from business clients, identifies their needs, and promotes suitable telecom solutions to achieve sales targets.

Required Skills & Desired Skills:

• High School Graduate
• With at least 6 months of BPO experience
• Must be amenable to work on flexible schedules
• Must be amenable to work onsite
• Must be amenable to start immediately
• Must be amenable to work in Mckinley Hill, Taguig

Apply now and enjoy these HUGE perks:

• Php 28K Monthly Package (Php 26,000 Basic Pay + Php 2,000 Non-taxable allowance)
• Php 1,000 Regularization Allowance
• *Php 25,000 New Hire Incentives
• Uncapped Commissions
• HMO after a month + 1 Free Dependent Upon Regularization
• Life and Accident Insurance
• Flexible Service Incentive Leaves (SIL) program
• Annual Performance/Merit Increases
• Fast-Track Internal Career Opportunities

*Terms and conditions apply

Job title:  Deutsch Customer Service Representative
Work Location: EGBC, Antipolo City
Experience: 1-2 years of CSR experience
Education Qualification: At least 2 years of college

Roles and Responsibilities:

• Handle customer queries/issues through voice and/or non-voice transactions, demonstrating attentive listening and effective communication skills to ensure customer satisfaction.
• Identify and assess customer needs by actively listening and asking relevant questions, following established processes and guidelines to provide accurate and timely resolutions.
• Maintain necessary documentation of each interaction with customers, ensuring accurate recording of details, actions taken, and resolutions provided.

Required Skills & Desired Skills:

• Should have completed at least 2 years of college, a 2-year vocational course, or a 4-year degree course.
• Willing to work in Antipolo City and the ability to work remotely.
• Flexibility to work Deutsch business hours and be available during weekends and holidays as per business needs.
• At least 6 months of professional customer support experience
• Sound knowledge of telephone etiquette

Job title:  Customer Service Representative 
Work Location: Bonifacio Global City (BGC) in Taguig City
Experience:  6months -1 Year
Education Qualification: High School Diploma
No of openings: 100+ Openings
Walk-in Interview: Every Monday – Wednesday
Walk-in Date: 9.30 AM to 3.00 PM

Roles and Responsibilities:

• Manage large amounts of incoming phone calls, Emails and/or Chats
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers

Required and Desired skills:

• 6-12 months of proven customer support experience or experience as a Client Service Representative
• High school diploma
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively