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Movate transport mobile apps privacy policy

Movate-Driver (“Group10”, “Movate” the “Company”, “we”, “us”, and “our”) respect your privacy and is committed to protecting it through its compliance with its privacy policies. This policy describes.

  The type of information that the Movate may collect from you when you access or use its applications, and other online services (collectively referred to as services)

  its practice for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to the information that the Movate collects through its services, in email, text, and other electronic communications sent through or in connection with its services.

M/s. Group10 Technologies Private Limited (the “Company”, “we”, “us”, “our”) with its registered office at House No 55 & 56, 1ST Floor PKT 9 SEC 23, Rohini Landmark Near Heritage School North Delhi 110085, as the owner and operator of the Movate (“App”)

Please read this policy carefully to understand Movate policies and practices regarding your information and how Movate will treat it. By accessing or using its services and or registering for an account with Movate. You agree to this policy and you are consenting to the Movate collection to use, disclose, retain, and protection of your personal information as described here. If you do not provide the information Movate requires, Movate may not be able to provide all of its services to you.

If you reside anywhere in India “Group10 Technologies Private Limited” No. 28, Vigneswara Street, Ganesh Nagar Guindy Chennai 600032 will be the controller of your personal information provided to or collected by or for processed in connection with our services.

Your data controller is responsible for the collection, use, disclosure, retention, and protection of your personal information in accordance with its privacy standards as well as any applicable National Laws. Your data controller may transfer data to other members of the Movate as described in this Privacy Policy. Group10 will retain the information on its servers in India and may collect and store the data in the servers of its third parties having a contractual relationship with Group10.

This policy may change from time to time your continued use of the Movate after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.

INFORMATION YOU PROVIDE TO US.

The information we collect on or through our services may include.

  • Your Account Information – Your full name, Email address, postal code, and other information you may provide with your account. Such as gender, mobile number, etc.  Your Preferences – Your preferences and settings such as time zone and language.
  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier;
  • “Log files” track actions occurring on the app, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps; and
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.   Account history information related to the activities associated with your account.
  • Feedback you provide to us such as customer survey feedback and product reviews you write. it through the mail.

INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES

We may automatically collect certain information about the mobile devices you use to access the Services, and about your use of the Services.

  • Usage Information – Details of your use of our services including traffic data, location of the bus, logs, and other communication data, and the resources that you access and use on or through our services.
  • Mobile and Device Information – About your mobile device including your IP address, operating systems, platforms, device type, mobile network information, and the device telephone numbers.
  • Mobile Status – For Mobile application users, the online or offline status of your application.

HOW DO WE USE THE PERSONAL DATA WE COLLECT AND ON WHAT BASIS

We use the Personal Data we collect to provide our Services to you and make them more effective. We may also use your Personal Data for the following purposes:

  • to develop new products and services;
  • to screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our application (for example, by generating analytics about how our customers browse and interact with the application, and to assess the success of our application).
  • to communicate with you; and
  • Help us improve and personalize our products and services.
  • Help you with customer service and technical support issues or questions.  To provide better usability, troubleshooting, and app maintenance.

SHARING AND DISCLOSURE OF PERSONAL INFORMATION

The Movate may disclose personal information if we believe such action is necessary to:

  1. comply with the law, or legal process served to us.
  2. protect and defend our rights and the enforcement of our agreements or
  3. protect the security and safety of users or members of the public or other aspects of public importance, provided of course that such disclosure is lawful.

We transfer Information about you with partners, service providers, or group companies. We only share Personal Data after ensuring that such third party has implemented data protection measures at least as protective as those described in this Privacy Policy or as required under applicable law.

We may release your Data when we believe in good faith that such release is appropriate to comply with applicable law including to (i) conform to legal requirements or comply with legal process; (ii) protect rights or property or affiliated companies; (iii) prevent a crime or in the interest of national security; or (iv) protect the personal safety of our users or the public. We may also disclose your Personal Data or SPDI to enforce or apply our Terms of Use and other agreements; or protect the rights, property, or our safety, or the safety of our users or others.

Any third party to which we transfer or sell our assets, merge, or consolidate, will have the right to continue to use the information provided to us by you, in accordance with this Privacy Policy. We may disclose information to our partners, affiliates, subsidiaries, group entities, investors, stakeholders, or potential associates in an anonymized and aggregated manner, so that they too may understand how users use our application and enable us to create a better overall experience for you.

ACCESSING & CORRECTING YOUR PERSONAL INFORMATION

We will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates.

We encourage you to review, update, and correct the personal information that we maintain about you, you are bound to update your information like mobile number, etc. once in six months, you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or is being processed in a way that infringes any applicable legal requirement.

Your right to review, update, correct, and delete your personal information may be limited, and subject to the law of your jurisdiction:

  • If your requests are abusive or unreasonably excessive,
  • Where the rights or safety of another person or persons would be encroached upon, or
  • If the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.

SECURITY HOW DO WE PROTECT YOUR PERSONAL DATA

In order to protect your Personal Data in line with the applicable data and privacy protection laws and regulations, we have implemented all appropriate technical and organizational measures as required under applicable law.

These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology.

We use generally accepted industry standards to store and protect information that you have submitted to us and that we collect, both during transmission and once received and stored, against loss, theft, unauthorized access, disclosure, copying, use, or alteration, as required under the Data Privacy Laws. Your Personally Identifiable Information is kept secure behind secure networks and is only available to a limited number of people who are bound by confidentiality obligations. To the extent possible, all data is encrypted and stored. We use HTTPS for secure transmission of data from end-user systems to our cloud server.

We however request that you cooperate with us in protecting your Personal Data and comply with the following personal security measures:

  • Do not give third parties access to your devices when you access the Platform.
  • Keep your login credentials, including access code and passwords for your computer or other devices, as well as your login credentials, confidential.
  • Permanently update your antivirus software when requested by your antivirus software provider; and

You agree that the security measures adopted by us are reasonable to protect your Personal Data. We disclaim any liability as a result of any breach of security or unintended loss or disclosure of your Personal Data.

We can only keep your Personal Data up-to-date and accurate to the extent you provide us with the necessary information. It is your responsibility to notify us of any changes in your Personal Data.

RETENTION OF YOUR PERSONAL DATA:

We maintain records of Personal Data and SPDI only till such time it is required for the Purposes or when you request us to delete the Personal Data or for as long as required by law

GRIEVANCE REDRESSAL AND CONTACT US

If you have questions about this Privacy Policy or any grievances in relation to the collection and processing of your Personal Data, you can contact us by mail at:

Attn:
Mr. Krishnan
Compliance Officer Email: skrishnan@promantusinc.com

We shall endeavour to resolve your grievances within 15 (fifteen) days from the date of receipt of such grievance.

Miscellaneous

Disclaimer:

We cannot ensure that all of your Personal Data and SPDI will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your information or private communications will always remain private. As a user of our Services, you understand and agree that you assume all responsibility and risk for your use of the application, the information you post or access, and for your conduct on and off the application.

Indemnity:

You agree and undertake to indemnify us in any suit or dispute by any third party arising out of disclosure of information by you to third parties either through our app or otherwise and your use and access of applications and resources of third parties.

Severability:

Each clause of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other clauses herein, except where otherwise expressly indicated or indicated by the context of the Privacy Policy. The decision or declaration that one or more clauses are null and void shall have no effect on the remaining clauses of this Privacy Policy.

Limitation of Liability:

The Company shall not be liable for any consequential, incidental, special, indirect, exemplary, or punitive damages, or damages for any loss of profits, revenue or business, regardless of the nature of the claim, even if the Company has been notified of the possibility of such damages.

Governing Law and Jurisdiction:

This Privacy Policy shall be governed by the laws of India as applicable between residents of India without regard to any principles of conflict of laws any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts at Chennai.

Group10 Technologies Private Limited reserves the right to change this privacy statement as it may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the application, and you are deemed to have accepted the terms of the privacy statement on your first use of the application following the alterations.